360 Sky Bar

Review summary

1. C

   Celina

   London

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was an amazing place! The food was so good and really good value for money! The staff were very friendly and kind. However, I stated that the booking was for a birthday and there was no effort made there.
   

   Is this helpful?

   Report
2. O

   Olivia

   Liverpool

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing experience yet again love this place proper top notch! Amazing staff best place to have a great time drinks were fantastic definitely come here again!! Thank you
   

   360 Sky BarResponded 3 days ago

   Thank you so much for your fantastic feedback! We're thrilled to hear you had another amazing experience with us and enjoyed our drinks and top-notch service. It’s always a pleasure to welcome you, and we can’t wait to see you again for more great times. Thank you for your kind words—they mean the world to us!
   

   Is this helpful?

   Report
3. G

   Gareth

   Liverpool

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was great. Service was a little slow. Although the waiter may have thought his comments were funny, there is a time and place to make them and, while at work, serving paying customers, that is probably not the right time. Comments were harmless, and we knew they were probably not meant the way they were interpreted, other people may not have let them slide.
   

   • 

   Is this helpful?

   Report
4. N

   Nicola

   Liverpool

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Unfortunately staff were not very attentive. Had an hours wait for our afternoon tea to arrive. Luckily we were in no rush! Unlimited tea ( for Afternoon tea) but difficult to get anyone's attention to order any tea or alcoholic drinks. I had requested, upon online order, if possible, for 1 of 2 afternoon teas to contain no chocolate. This request cannot always be catered for but very grateful here that our request was accommodated. On payment, I raised my concern regarding lack of attentiveness ( I had also witnessed other guests having the same issue). We did end up having 1 staff member who was helpful and explained that they were short staffed due to staff sickness. There were a few large groups in but I assume they would have known these were due. The venue itself is lovely, as are the views. Our party, of only 2, would have ordered more drinks throughout the afternoon time slot ( started at 1pm), but gave up trying to catch the fleeting members of staff.
   

   360 Sky BarResponded 3 days ago

   Thank you for sharing your experience with us. We sincerely apologize for the long wait and the difficulty you faced in getting our staff’s attention during your afternoon tea. We understand how frustrating this must have been, especially on your special day. While we're pleased we could accommodate your chocolate-free request, we're sorry that our staffing challenges affected your visit. Please know we are taking your feedback seriously and are working to improve our service. We hope to have the opportunity to serve you better in the future.
   

   Is this helpful?

   Report
5. J

   Julie

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stopped for cocktails after Christmas shopping and had a lovely friendly welcome from the hostess. I didn't get her name unfortunately but she was very professional and chatted about some of the cocktails and recommendations. I couldn't remember the name of the one I had last time but found a photo on my phone and she knew which one it was. The views at night are stunning and having been in the day and night, the night views are the best. Highly recommended.
   

   • 

   360 Sky BarResponded 6 days ago

   hank you for your wonderful feedback! We're thrilled to hear that you enjoyed your time with us and that our hostess made such a positive impression during your visit. I'll make sure to pass on your kind words and thanks to her—she’ll be delighted to know her friendly and professional service was appreciated. We’re so glad you got to enjoy the stunning night views; they truly are magical, especially during this time of year. It's always a pleasure to welcome guests like you, and we look forward to seeing you again soon for more cocktails and memorable moments.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   London

   3 reviews

   5.0

   3 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came here for a last minute booking to celebrate a birthday and they were extremely accommodating and welcoming and also on hand to get us more drinks when needed! Will definitely be back!
   

   360 Sky BarResponded on November 27, 2024

   Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience celebrating a special occasion with us. It’s our pleasure to make your visit memorable, and we’re so glad we could help make your birthday celebration extra special. We can’t wait to welcome you back again soon! 🥂🎉
   

   Is this helpful?

   Report
7. P

   Paul

   Thailand

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Seat are too low the lighting is so dark we could not see the drinks or food menu ..music was so loud we had to shout …. Service was so slow we got up and left ( we waited 30 minutes and no one came to take a drinks order ) Not impressed Gino !
   

   360 Sky BarResponded on November 27, 2024

   Thank you for sharing your feedback. We're sorry to hear that your visit didn’t meet your expectations. We do have a variety of seating options available, and it’s always a good idea to mention any preferences to our reception team upon arrival—they’re happy to help ensure you're comfortable. Regarding the music, we understand volume preferences can vary, and being a Saturday night, the atmosphere may have been more vibrant than usual. That said, we’re sorry for any inconvenience caused. We’ll also pass on your comments about the service wait time to our team, as this isn’t the standard we strive for. We hope you’ll consider giving us another chance in the future.
   

   Is this helpful?

   Report
8. J

   Jan

   Liverpool

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous views and a very relaxed vibe with no tensions. Can't fault the service either. we found the cocktails o be quality.
   

   360 Sky BarResponded on November 27, 2024

   Thank you for the lovely review! We're delighted to hear you enjoyed the gorgeous views, relaxed atmosphere, and attentive service. It's fantastic to know you loved the quality of our cocktails too! We look forward to welcoming you back for more memorable moments. Cheers! 🍹✨
   

   Is this helpful?

   Report
9. H

   Helen

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great views , Excellent service . Good choice of cocktails & drinks . Food good ,Had 4 plates between 2 which was enough with drinks .
   

   360 Sky BarResponded on November 27, 2024

   Thank you for your kind words! We're so glad you enjoyed the great views, excellent service, and our selection of cocktails and drinks. It’s wonderful to hear the food hit the spot too—sharing plates with drinks sounds like a perfect combo! We look forward to welcoming you back again soon. Cheers! 🍹
   

   Is this helpful?

   Report
10. K

    Kirstie

    Liverpool

    2 reviews

    5.0

    2 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Had a couple of visits here on Sunday. Spent the night in the hotel for my boyfriends birthday and came to 360 Sky Bar for drinks before and after. Lovely bar. Was greeted with complimentary glasses of prosecco to celebrate - thank you so much! Was a nice touch to start the evening. Didn't have food, service was ok, little slow at times even though the bar was quiet, but not a huge issue as we'd have had more cocktails! Prices were probably on par for city drinks.. Absolutely no grumbles whatsoever though, thoroughly enjoyed and would definitely go back.
    

    360 Sky BarResponded on November 27, 2024

    Thank you for taking the time to share your experience! We're thrilled you chose to celebrate such a special occasion with us and that you enjoyed the complimentary prosecco—it's always a pleasure to add a little sparkle to a celebration. 😊 We appreciate your understanding about the service and will take your feedback onboard to ensure even better experiences in the future. It’s great to hear you enjoyed the atmosphere and cocktails, and we look forward to welcoming you back for more memorable visits. Cheers to many more celebrations! 🥂✨
    

    Is this helpful?

    Report