401 Prime

Review summary

1. V

   Vahnia

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and everyone was so sweet !
   

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2. R

   Rebecca

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Planned a surprise for my husband and I anniversary. First time here and we were sat by the kitchen entrance which was very cold and drafty. Server was incredibly slow with many errors. Didn't ask about allergies at all and my husband has a dairy allergy. She served us cheese bread and dairy butter. When I expressed the allergy she just took the bread away with no accommodation of plain bread. the drink we ordered on the menu we were told the tequila was all gone and had to wait even longer then for drinks. My chicken was incredibly dry my husband's steak cube dish was mostly just mushrooms and onions barely any meat. No recognition of our anniversary at all. I could have celebrate anywhere but I chose here and it seems they have no pride in that, wont return. Very sad experience.
   

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3. M

   Mark

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had heard how good 401 Prime is and they didn't disappoint. The place is elegant, the staff is great and the food is amazing. Our waiter was so helpful and made the experience great. We look forward to our next dinner at 401 Prime.
   

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4. P

   Pete

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The result of us dining at 401 Prime has us evaluating the true pleasure of dinner with friends. Our experience from start to finish was exceptional and the descriptors of our server were on point in every way. Thank you for creating a most memorable evening.
   

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5. T

   Todd

   VIP

   Philadelphia

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   By far the best dining in the Lancaster area and beyond. The extensive wine selections from Italy, California, and Spain are just so impressive. The food selection and preparation is unmatched in the region. I was so proud of Lancaster to have this level of fine dining.
   

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6. v

   vincent

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joesph was out waiting he is outstanding at his job!
   

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7. S

   Stephen

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an enjoyable experience for a special occasion! From the courteous and accommodating staff, to the elegant atmosphere, and the superior food; we had a great evening! With every penny!
   

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8. l

   lizzy

   Philadelphia

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal we have ever eaten. 100% will be back. Amazing food. Highly recommend the tatar
   

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9. M

   Marguerite

   Baltimore

   3 reviews

   2.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The service from front of house , server, bar staff was exceptional. The kitchen dropped the ball and at this price point we won't be back. We have counted on 401 for excellent food and we're extremely disappointed. Called ahead for a rare prime rib and were promised one. Rib was basically diner quality, drowned in au jus to hide over cooking. My food was delicious but incorrect. Veggie soup was really mushroom soup and crab cake Mac and cheese was basic Mac and Cheese , no crab at all! It was valentines weekend but no more crowded than a usual summer Saturday night.. we were velour 40th wedding anniversary and could have gone anywhere but chose 401 and left very disappointed.
   

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10. C

    Carlos

    Orange County

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife and I dinned at 401 Prime on 2/15/2025 for a valentine’s date night. Steven was our server and I must say, the best experience we ever had. This was our first date night since moving to Lancaster from California and Steven made it a night to remember. Ask for Steven!!!
    

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