Acadia

Review summary

1. N

   Nicholas

   Austin

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Had a horrible experience at Acadia. Primarily the service was terrible. There was no attention to detail - having to constantly ask for refills on the tiny water glasses, and cutlery being cleared from the table mid-course and not replaced when we still needed cutlery. The server was very impersonal; didn’t introduce herself - she literally came to the table and asked “what do you want?” Then the food was brought out by another server who didn’t time the appetizers together. When the mains were brought out, this server came to the table with plates in hand, mid-appetizer, and silently stood next to the table while we moved plates out of the way - it was rude and creepy feeling. Finally, one of the mains was undercooked. We asked the manager to take it back and he offered to remake it, but it took forever. After the other mains were finished, the replacement for the improperly prepared food was still not out from the kitchen. We asked for the check and had to demand that the problem main course was removed - the management didn’t proactively offer any compensation. Overall, the service at this restaurant is shockingly unprofessional. A diner in a small town has better service than this allegedly upscale restaurant in New York. Save yourself from a bad evening and eat literally anywhere else.
   

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2. I

   Ivan

   VIP

   New York City

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   staff was friendly and helpful. Food was excellent!
   

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3. M

   Madalyn

   VIP

   New York City

   212 reviews

   5.0

   212 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have become ‘regulars’ at Acadia. It meets the dietary needs of our complicated family. Plant based, gluten free, lactose intolerant,fancy cocktails… Jordan is more than accommodating. The staff from the hostess to the table clearers are attentive and friendly
   

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4. P

   Paul

   VIP

   Philadelphia

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my NY favorites. I'm almost a regular. Welcome to Jordan the new Captain!
   

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5. L

   Louis and Barbara

   VIP

   New York City

   68 reviews

   5.0

   68 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our restaurant of choice. Best on 57th street corridor. The Valentine specials were great. The service was helpful and fun. Alan is exceptional
   

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6. P

   Paul

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You folks made for the best Valentines date dinner with the Love of my life I could ever have imagined. Simply the best! We will return each time we visit Manhattan! Thanks! Your place is an overlooked gem if others haven’t been there! One of our new favorite restaurants hands down!
   

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7. c

   carole

   VIP

   New York City

   39 reviews

   5.0

   39 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always perfect, food is the BEST and service is wonderful!
   

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8. EJ

   EmilyJ

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing one thought less pulsating music.
   

   AcadiaResponded 3 days ago

   Thank you so much for your great review! I’m glad you enjoyed your experience and hope to see you again soon. For your next reservation, feel free to email me at a.moskovitch(at)chefdriven.com, and I’ll make sure you are well taken care of. Thanks again! Best, Alon Moskovitch
   

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9. J

   Jamie

   New York City

   242 reviews

   4.0

   242 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food is delicious. We had a steak kebab that was tough - they quickly replaced it with chicken. everything so delicious. Best hummas I ever tasted
   

   AcadiaResponded 3 days ago

   Thank you so much for your great review! I’m glad you enjoyed your experience and hope to see you again soon. For your next reservation, feel free to email me at a.moskovitch(at)chefdriven.com, and I’ll make sure you are well taken care of. Thanks again! Best, Alon Moskovitch
   

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10. L

    Louis and Barbara

    VIP

    New York City

    68 reviews

    5.0

    68 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love Acadia and go often. The Shrimp skewers and the chicken were excellent, the service is both friendly and helpful They treat diners and neighbors and friends. The special attention given to mobility issues is appreciated.The fact that they are always trying new recipes is welcome. The chef is exceptional.
    

    AcadiaResponded 3 days ago

    Thank you so much for your great review! I’m glad you enjoyed your experience and hope to see you again soon. For your next reservation, feel free to email me at a.moskovitch(at)chefdriven.com, and I’ll make sure you are well taken care of. Thanks again! Best, Alon Moskovitch
    

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