Adobe Bar & Grille - Arizona Biltmore Golf Club

Review summary

1. D

   Doug

   VIP

   Phoenix

   38 reviews

   4.0

   38 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   My wife and I were doing a little “staycation” at the Arizona Biltmore on her birthday weekend. This was our first visit since the reno. On Sunday, we had a reservation for a table for two. When we checked in, we had to wait for about 15 minutes before we were seated. Once seated, it took 15-20 minutes before anyone came to take a drink order, then it took another 10 minutes for the drinks to show up. Then there was another delay before our server took our lunch order. If you are detecting a theme here, the service was terribly slow. Fortunately for us, the weather was beautiful, there was live music on the patio and we were in no particular hurry. I would say that from the time we were seated until we were served lunch was at least 35 minutes. To answer your next likely question, they were busy but the restaurant was not completely full. I don’t know if they were understaffed or if it was our particular waitress, but it was SLOW. The food was a different story…and was really excellent once it finally arrived. My wife had the Huevos Rancheros. She said it was delicious and the eggs were prepared to her liking. She did say it was a little on the spicy side, which she likes but not everyone does. I had the Links Cobb, which was also very good. The salad comes with an avocado ranch dressing. The salad portions were ample and the lettuce fresh and crunchy. The dressing was a little thin to me. It didn’t seem that there was a lot of avocado and there was a little spice in it. It would not be my first choice next time. I would go with a different dressing choice. The wine choices by the glass were reasonably priced but the choices were limited. I really do think they need to address the service issue. I think that we will return, but probably just sit at the bar. The full menu is available there and it is a lot easier to snag a bartender who is right in front of you vs trying to flag down a waitress who was rarely in our vicinity on the patio.
   

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2. OT

   OpenTable Diner

   VIP

   Seattle

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful venue. Good was great. Lovely server and a spectacular view!
   

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3. GM

   GailM

   Philadelphia

   20 reviews

   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal, the staff was attentive and professional and the music entertainment was excellent!
   

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4. OT

   OpenTable Diner

   VIP

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Not enough vegetables with entrees- Zuchhini looked awful( over cooked) and only a few slices with the steak. The turnips on Salmon dish were minimal, 2 small round medallions. You need to do better ordering produce, so you don’t present a plate that looks like things missing. The prices too high for that.
   

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5. J

   John

   VIP

   Washington DC

   127 reviews

   5.0

   127 reviews

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place with great patio. We had a delicious dinner. Great Casar salads then pasta. The lemon posts was amazing. The roasted carrots should come off the menu. It’s one big carrot, high took them 45 minutes to make, covered by a light glaze. It want even cooked enough after all that time. But everything else was great no we enjoyed a beautiful Arizona evening there.
   

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6. L

   Linda

   VIP

   Phoenix

   24 reviews

   5.0

   24 reviews

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice weather, so we sat outside. The restaurant’s ambiance is so relaxing and decor beautiful! Our waiters were very attentive and did everything to make us happy. My grandson and I started with the truffle fries…definitely getting those again with the best ranch dressing I have ever had. Then we both ordered the short ribs. They were so delicious and a very big portion, which we finished. Couldn’t stop eating them!!! And then we had the Lemon custard dessert. What a great finish to a perfect dinner! This is my 4th visit to The Adobe and I’m never disappointed!!!
   

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7. J

   Jeffrey

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, the service was exceptional and what an incredible venue - beautiful!
   

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8. OT

   OpenTable Diner

   Minneapolis

   1 review

   5.0

   1 review

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Everything was absolutely amazing, except for the check-in policy was a little bit tougher than it should’ve been
   

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9. J

   Jessica

   San Francisco

   1 review

   3.0

   1 review

   Dined on February 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   This was our first time to the new Adobe and we were really happy with the overall vibe of the restaurant. Great energy and kid friendly. However the service was nearly the worst we’ve ever experienced. We asked our server if there was a happy hour menu, she said there wasn’t one and any drinks would be automatically discounted. We later saw an entire happy hour menu, and no discounts were applied to our drinks. We asked if there was a kids dessert, we were told no again point blank. We later saw there was a kids dessert item listed on the menu. Our drinks were all very late to the table, the last of which never actually arrived despite being charged on our bill. Our servers (rudely) assured us it has been delivered. The drink ended up being delivered after we had settled the bill, no apology or charge correction from our server. We left with a really bad taste in our mouth from the poor service experience. Maybe they are still training some of the staff? Happy to share the name of the server and more details about our experience with management if they care to respond to this review.
   

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10. C

    Cindy

    Phoenix

    15 reviews

    5.0

    15 reviews

    Dined on February 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Golf Club setting. We sat on the patio with view of golf course. Perfect sunny weather. The service & food was great. Highly recommend
    

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