Afternoon Tea at Ballantyne

Review summary

1. D

   Danielle

   Charlotte

   4 reviews

   4.0

   4 reviews

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was such a wonderful experience for my coworkers and I. The ambiance and table decor was beautiful. Service was excellent as well. We were a little disappointed in the charge though. It was our understanding that what was listed on the menu is what was included in the $55. However, it seems as though the “featured drink” listed was an additional charge that we weren’t made aware of until we got our check. One coworker didn’t get the drink as she is participating in dry January but was still charged. We also expected a little more for the price. While the setup was beautiful 1 small serving of each item for $55 was a bit surprising. Overall, I paid $93.50 ( a 24% gratuity was automatically included) for this experience & while enjoyable, it definitely didn’t meet the $100 experience.
   

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2. A

   Ashley

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 3

   Enjoyed the 1920’s theme. The food offerings do not pair well with vegetarians/vegans. My reservation clearly said ‘no cheese’ .. every sandwich contained cream cheese.
   

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3. p

   patricia

   Las Vegas

   15 reviews

   3.0

   15 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was just Ok! We were seated where every time the lobby door opened we felt it. It was an extremely cold day. There were many other open tables but they said we couldn’t be moved. Sandwiches were good. Desserts and tea were “ok”. Server was attentive.
   

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4. D

   Debra

   VIP

   Charlotte

   29 reviews

   4.0

   29 reviews

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was a birthday tea for my daughter. I was a bit disappointed no one noted her bday even though I think I had it on the reservation. There were no signs indicating where to go so we started in the restaurant and eventually found our way to where the tea was served thanks to the helpful hostess in the restaurant. Tea service was good. Scones were the best I have ever had. The caramel chocolate bite was bitter. Wish there were more savory items and a bit less sweet. For two of us with tax before tip it was $131. A bit pricey but was fun for a special occasion. We will consider returning but would come more frequently if the price was less😉
   

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5. T

   TRAVIS

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time and enjoyed our overall experience.
   

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6. A

   Alison

   VIP

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely holiday tea. Great mix of savory and sweet items were served. The holiday signature cocktail was also a delicious way to get started before the tea service arrived at our table! Hoping to make this an annual tradition!
   

   Afternoon Tea at BallantyneResponded on January 1, 2025

   Dear Anonymous, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon!
   

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7. M

   Marianne

   San Francisco

   1 review

   2.0

   1 review

   Dined on December 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   Afternoon Tea was in the lobby which was being remodeled so crowded and loud. Tables were not reset after use so we ate high tea amidst a bunch of uncovered tables with no decor. Not enough staff so long wait time. Tea was good. I took my granddaughter but will look elsewhere next year
   

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8. E

   Elisabeth

   Western NC

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my mom and teenage daughter to Christmas tea. We were early for our reservation, but they were able to seat us right away. Highly attentive staff, provided everything we needed and more when requested. Will definitely return for another themed tea!
   

   Afternoon Tea at BallantyneResponded on January 1, 2025

   Dear Elisabeth, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon!
   

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9. S

   Shelby

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience. As someone who is gluten free, I was so excited to be able to enjoy the tea and get delicious treats and sandwiches just like everyone else. Make sure to call ahead if you need gluten free. It was such a great time.
   

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10. S

    Sherilyn

    Charlotte

    39 reviews

    2.0

    39 reviews

    Dined on December 15, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 1

    Seated 20 min later than reservation, near the cold front door. Food was terrible, and for $70 per/person to receive a tray off what appeared to be store bough t desserts is insulting. Also the featured drink on the menu appeared to be included but shocked it was not, then a 24% tip added to a sub-par experience was a nice finishing touch. Never again!
    

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