Afternoon Tea at DoubleTree by Hilton Kensington

Name: Afternoon Tea at DoubleTree by Hilton Kensington
Address: 100 Cromwell Road, London, United Kingdom, SW7 4ER
Telephone: 020 7341 2321
Price range: De 26 £ à 40 £
Rating: 3.4

3.4

3,4

16 commentaires

De 26 £ à 40 £

Goûter

Bien pour les occasions spéciales
Idéal pour les groupes
Idéal pour les cocktails créatifs

Located in the heart of Kensington and Chelsea DoubleTree by Hilton Kensington is an ideal spot for enjoying a High Tea.

Book your Afternoon Tea in one of our indoor venues.

A step away from Hyde Park, Knightsbridge, and High Street Kensington, our Library and Restaurant are the perfect places to relax after a day out in the city.

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Sections du restaurant

Informations supplémentaires

Style de restauration
Décontracté
Prix
De 26 £ à 40 £
Cuisines
Goûter, Britannique
Heures d'ouverture
Quotidiennement 12H00–17H30
Numéro de téléphone
020 7341 2321
Options de paiement
American Express, Mastercard, Visa
Dress code
Tenue de VIlle

Lieux
100 Cromwell Road, London, SW7 4ER
Quartier
Kensington
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Café, Options sans gluten, Section fumeur extérieure, Thé anglaise / Thé d'après-midi, Vin, Vue

L'opinion de 16 personnes

Évaluation globale (notes et commentaires)

3.4

3,4 selon l'ensemble des cotes

3,2Nourriture
3,2Service
3,6Ambiance
3,1Valeur

Bruit • Moyen

16 commentaires

JR
JanR
Londres
2 commentaires
1.0
2 commentaires
Y est allé le 9 février 2023
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
After a 15 minute wait at the bar we were taken to our table in the restaurant. We were the only people there …. the table was laid for afternoon tea but no tablecloth …..waiter took order and drinks came….we then waited nearly half an hour no sign of any food yet until we saw a manager walking past the restaurant. We said we were unhappy with service and would pay for drinks only and leave without having any food. The manager waived the drink bill and we left. Total apathy at the Doubletree Kensington. Next time we will stick to one’s we know or recommended ….Fortnums, Savoy, Shangri La where customer service is friendly welcoming and an outstanding experience. We have stayed in Doubletree by Hilton hotels previously with no problems also afternoon tea at their hotel in Harrogate
Ce commentaire est-il utile?
OT
Client d'OpenTable
New York City
5 commentaires
VIP
4.0
5 commentaires
Y est allé le 7 octobre 2022
1. Cote globale 4
2. Nourriture 4
3. Service 3
4. Ambiance 3
Visiting our son studying in London and celebrating our 25th anniversary
Ce commentaire est-il utile?
CJ
ChristopherJ
Londres
1 commentaire
5.0
1 commentaire
Y est allé le 31 juillet 2022
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
The young lady who greeted us was exceptional. We had difficulty finding our booking voucher but she reassured us that our table was safe and no hurry. Service was excellent, plenty of choice of sandwiches, cakes and they even brought out a Cheesecake slice with Happy Birthday written on the plate which my partner loved. Highly recommended
Ce commentaire est-il utile?
LL
LisaL
Londres
4 commentaires
1.0
4 commentaires
Y est allé le 21 juillet 2021
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
The reviews we read beforehand was true. It was absolutely awful. It was dirty, we asked for the bill 5/6 times over 20-25 mins and never got it so we had to get up ourselves to get it. The drinks tasted watered down, and although they said they were understaffed due to Covid, the staff seemed to take a laissez-faire attitude to everything, and the manager didn’t seem to be that fussed either. It wasn’t even that busy, which was what surprised me with the poor service and mess on several tables. Realised this is owned by the Hilton (what came up on my card) so was a little surprised by that. I would not recommend this place.
Ce commentaire est-il utile?
OT
Client d'OpenTable
Berkshire
2 commentaires
3.0
2 commentaires
Y est allé le 12 juin 2021
1. Cote globale 3
2. Nourriture 3
3. Service 5
4. Ambiance 5
Outdoor dinning superb atmosphere
Ce commentaire est-il utile?
OT
Client d'OpenTable
Londres
5 commentaires
VIP
3.0
5 commentaires
Y est allé le 31 mai 2021
1. Cote globale 3
2. Nourriture 3
3. Service 2
4. Ambiance 4
Great Ambience, good food but service to be improved. Surprising that in a high-end price / ambience and quality wise place like this customers need to go to the bar to order and get back to the table. An app / website like the one utilised now by many and many restaurants in London would make ordering way easier and will definitely improve the overall experience.
Ce commentaire est-il utile?
OT
Client d'OpenTable
Londres
1 commentaire
5.0
1 commentaire
Y est allé le 22 mai 2021
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Lovely area and staff
Ce commentaire est-il utile?
OT
Client d'OpenTable
Londres
2 commentaires
1.0
2 commentaires
Y est allé le 8 mai 2021
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 4
Went here for my birthday. They treated me like I’d just walked in despite booking it. Cocktails are crap!
Ce commentaire est-il utile?
CJ
CJiang
Londres
4 commentaires
VIP
1.0
4 commentaires
Y est allé le 5 mai 2021
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
It is the worst ever dining experience in such location. Frankly shocking they are still standing. We were forgotten for an hour, after numerous chasing we got our water and tea. Food arrived just before we were about to leave. Food was so disgusting, over deep fried, showing zero cooking skill. Service was so appalling, the service people were unhappy. Honestly most of the places we go have happy people after such a long lock-down. This place is just a waste of anyone’s energy, money and time.
Ce commentaire est-il utile?
KB
KatieB
Londres
7 commentaires
1.0
7 commentaires
Y est allé le 1 mai 2021
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
Very excited to be out for the first time after lockdown. Decided to celebrate with a late Saturday brunch. However, a wait of 50 minutes for the food to arrive. Eventually spotted it being walked round the garden twice, without realising it was ours (even though it had been ordered at the bar with a table no included.) And then a second time, realising it was perhaps ours, but not being able to win the waitress’s attention. When it finally came, after having raised it twice with what appeared to be the head waiter (out of two serving the entire garden) we had to send the gyoza back to be re-heated as unsurprisingly, they were luke-warm. The drinks finally came. I hour after ordering. I asked for the service charge (£4.50) to be removed as there was no service to speak of. The head waiter apologised for the chaos (they had only been open 3 days, but still....?) and offered us 2 drinks on the house. Other diners looked like they were equally having to chase their orders.... If you decide to eat or drink here, whatever you do, don’t go hungry or thirsty. You may have a long wait. And end up feeling aggrieved at spending your hard earned cash for a wholly underwhelming experience.
Ce commentaire est-il utile?

FAQ

Le restaurant Afternoon Tea at DoubleTree by Hilton Kensington a été coté 3,4 étoiles par 16 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Non disponible à OpenTable

Malheureusement, ce restaurant ne fait pas partie du réseau de réservation OpenTable. Pour vérifier les disponibilités, veuillez contacter le restaurant directement.

Est-ce que c'est votre restaurant?

Confirmer inscription

Carte Google pour le restaurant Afternoon Tea at DoubleTree by Hilton Kensington

100 Cromwell Road, London, SW7 4ER

Sections du restaurant

Informations supplémentaires

Quartier
Kensington
Heures d'ouverture
Quotidiennement 12H00–17H30
Prix
De 26 £ à 40 £
Cuisines
Goûter, Britannique
Style de restauration
Décontracté
Dress code
Tenue de VIlle
Parking details
Aucun
Options de paiement
American Express, Mastercard, Visa
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Café, Options sans gluten, Section fumeur extérieure, Thé anglaise / Thé d'après-midi, Vin, Vue

Numéro de téléphone
020 7341 2321

Afternoon Tea at DoubleTree by Hilton Kensington

Non disponible à OpenTable

Il y a plus à découvrir

Sections du restaurant

Informations supplémentaires

Menu

Sandwiches and Savouries

Langs Farm Free Range Egg

Wiltshire Smoked Ham

Oak Smoked Scottish Salmon

Cucumber

Scones

Plain Scones and Raisin Scones

Sweet Bites

Mini Desserts Selection

L'opinion de 16 personnes

Évaluation globale (notes et commentaires)

FAQ

Comment le restaurant Afternoon Tea at DoubleTree by Hilton Kensington est-il coté?

Est-ce que le restaurant Afternoon Tea at DoubleTree by Hilton Kensington accepte les réservations présentement?

Non disponible à OpenTable

Sections du restaurant

Informations supplémentaires