Al Biernat's - North Dallas

Review summary

1. A

   Arezo

   Denver

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was excellent, but thr food was average which is surprising bc the oak lawn restaurant is always amazing. The menu is the same at both locations but the food came out cold. Had to send it back. Then ate by myself because my party already finished their food once my plate came back out. Maybe lunch time isn’t the best time to go… I also didn’t enjoy the desert. They were confused about how long to microwave the chocolate cake for… so it came out cold then I sent it back, then it came out again cold with semi warm chocolate fondant and ice cream. I think this is just an anomaly for this to happen because i always dine for dinner at the other location and it’s always perfect.
   

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2. D

   Demetrius

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience here each visit is amazing. The food is always great and the customer service is superb.
   

   Al Biernat's - North DallasResponded 1 day ago

   Thanks for visiting us, Demetrius! We're thrilled to hear that you consistently have amazing experiences at Al Biernat's - North Dallas. It's wonderful to know that our food and customer service consistently meet your expectations. We strive to provide a great value to all our guests and your feedback affirms that we're on the right track. We look forward to serving you again soon! Best Regards Sam C Manager
   

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3. M

   Marc

   Minneapolis

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A great place for special occasions! Not in our monthly budget, but worth the splurge on occasion.
   

   Al Biernat's - North DallasResponded 1 day ago

   Thank you, Mark for your five-star review, and it's always nice to see you Sir! Sam C. Manager
   

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4. S

   Shawn

   VIP

   Dallas

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing and we asked to switch tables and it was accommodated so easily and staff was great!
   

   Al Biernat's - North DallasResponded 1 day ago

   Thanks for the review, Shawn! We're thrilled to hear that you enjoyed your dining experience at Al Biernat's - North Dallas. It's great to know that our staff could accommodate your request to switch tables. We're also glad that you found our service and value to be amazing. We look forward to welcoming you back soon! Sam C Manager
   

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5. J

   Joshua

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service from our waiter, Pedro.
   

   Al Biernat's - North DallasResponded 3 days ago

   Thanks for the review, Joshua! We're thrilled to hear that you enjoyed our food and service from Pedro! It's always our goal to provide excellent food and service to our guests. We appreciate your kind words and look forward to serving you again soon. Best regards, Marty Collins Manager
   

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6. S

   Shezeen

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All was good minus a loud group next to us. Staff provided great service.
   

   Al Biernat's - North DallasResponded 4 days ago

   Thank you, Shezeen for the five-star review! Happy New Year. Sam C Manager
   

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7. A

   Art

   Baja California

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We have for years alternated steakhouses, between Al’s, Steve Fields and Texas in Richardson. All are excellent. We chose Al’s for New Year’s Eve and it was a big disappointment. Steaks were warm at best, potatoe was warm and tough like it had been sitting in a warmer for hours. Salads were fair. A $400 dinner should be way better. It will be a while before we try again. Steve Fields is a lot better. Steaks are always sizzling, potatoes are hot and fluffy and the service is killer. A much better experience.
   

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8. T

   Tawanda

   Dallas

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food and our server was good, but where they sat us at was awful. To have the staff passing by every 5 seconds putting in orders was a nuisance (not to mention one of the guys coughing/throat clearing loudly was gross) That was my fault for not asking to sit elsewhere. Next time I’m not holding back!
   

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   Al Biernat's - North DallasResponded 1 day ago

   Hi Tawanda, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food and found our server to be good. However, we're sorry to hear about your seating experience. We understand how important a comfortable dining environment is and we apologize for any inconvenience caused. We'll certainly take your feedback into consideration as we continually strive to improve our guest's experience. We hope to welcome you back soon for a better experience. Best regards, Sam C Manager
   

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9. R

   Riley

   VIP

   Dallas

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Al Biernat’s continues to be one of our favorite places to come for the holidays! And this is year #3 of us coming specifically for NYE. They do such a good job decorating the restaurant and we look forward to the meal all year!
   

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   Al Biernat's - North DallasResponded 4 days ago

   It's always nice to see you Riley, and we really appreciate you giving us the five-star review! Happy New Year Sam C Manager
   

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10. K

    Katherine

    VIP

    Dallas

    47 reviews

    5.0

    47 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love Al Biernat’s. Always a great experience. Food is excellent - try the lamb chops! Service is the best - thank you Danny and Griff for running the best bar in town and taking great care of us. This is our happy place.
    

    Al Biernat's - North DallasResponded 4 days ago

    Hello Katherine, Thank you for your kind words and fantastic ratings! We're thrilled to hear that you love Al Biernat's and consistently enjoy your experiences with us. We're especially glad to hear that you enjoyed our lamb chops and appreciated our service. We always strive to provide the best bar in town for our happy customers like you. We look forward to welcoming you back soon! Best regards, and Happy New Year. Sam C Manager
    

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