Alchemy

Review summary

1. B

   Brandi

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing ambience, boujie cocktails and delicious food. Friday night was amped up in volume and vibe compared to previous nights. Service was excellent! Great place for a girls night out!
   

   AlchemyResponded 3 days ago

   Hi Brandi, we're so glad to hear you had a fantastic girls' night out with us! Our food and cocktails are definitely a winning combo for a fun evening! Thanks to let us know our service met your expectations, and we can't wait to welcome you and your crew back for many more nights ahead!
   

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2. S

   Steve

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   All good, the four of us all had an enjoyable evening!
   

   AlchemyResponded 3 days ago

   Hi Steve, thank you for choosing to dine with us—we look forward to welcoming you back for another great experience soon!
   

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3. J

   Jackie

   VIP

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food is outrageously expensive for what you get. We ordered the charcuterie plate for $29 and it came with 3 types of meat, 4 slices of bread, and some condiments. No cheese at all. Such a waste of money.
   

   AlchemyResponded 3 days ago

   Hi Jackie, we always strive to provide high-quality and enjoyable meals, so we appreciate your input and will use it to improve. Thank you for sharing your feedback with us, and please know that we hope you’ll consider giving us another opportunity to provide a better experience next time.
   

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4. H

   Heather

   Toronto

   1 review

   4.0

   1 review

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night, great service and staff. We had a group of six so had the couch social area which was nice, but because they are a bit spaced it made socializing hard without repeating ourselves, because the DJ was a little overpowering. Other than that is still one of our favourite Edmonton spots.
   

   AlchemyResponded on December 6, 2024

   Hi Heather, It’s wonderful to know we’re one of your favorite Edmonton spots! Thank you for your thoughtful feedback. We’ll take your note about the music into consideration and look forward to welcoming you back for another great experience!
   

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5. J

   Jatinder

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adorable place, service was very quick, non alcoholic drinks were delicious, very chill Friday night atmosphere
   

   AlchemyResponded on December 4, 2024

   Hi Jatinder, thank you for the lovely review! We're delighted you enjoyed our Friday night vibe, and hope to see you again soon.
   

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6. R

   Ryan

   Edmonton

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 4

   Never had a more underwhelming 'tapas' experience than this one, especially for the price. Several of our drinks were prepared wrong multiple times. I expected way more from the JW Marriott brand.
   

   AlchemyResponded on December 4, 2024

   Hi Ryan, thank you for sharing your feedback. We're truly sorry to hear that your experience fell short of expectations, especially with the tapas and drink preparation. This is not reflective of the high standards we aim to deliver, and we'll address these concerns with our team to ensure improvements are made. We hope you'll give us another opportunity to provide the exceptional experience you deserve.
   

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7. C

   Catherine

   Edmonton

   1 review

   1.0

   1 review

   Dined on November 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This place has really gone downhill. For a place that holds itself out to be upscale, they have a lot of work to do on their processes, service and product. The check in process is chaotic. The service was awful. The server came by once to take our order and then we had to wave her down to get her to come by to refill water or bring our bill. She came by maybe 3 times total in over a an hour. It took 20 mins for 3 of 4 drinks to arrive, the 4th had to be re-ordered and took another 10 mins, then was not what was ordered. $22 for a gin martini, wrong gin, and *maybe* 1 oz of liquid in the glass. Nobody came by for another 20 mins so we couldn’t even tell them there was an issue. Manager said he would comp it but it was still on the bill and we just wanted to leave so we paid anyway rather than waiting another 20 mins for it to be fixed. The people next to us were so hammered when they arrived, they were literally screaming, acting like rodeo clowns and disrupting everyone around them. Manager did nothing. Absolutely low-brow experience overall.
   

   AlchemyResponded on November 26, 2024

   Hi Catherine, thank you for sharing your review. We truly appreciate you taking the time to provide your feedback, as it helps us improve and refine our guests’ dining experiences. If you’d like to discuss your visit further, please don’t hesitate to reach out to us through our website. We hope to have the opportunity to welcome you back.
   

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8. B

   Brianne

   Calgary

   2 reviews

   4.0

   2 reviews

   Dined on November 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a couple cocktails that were not very good. For the price I would expect a high level of quality.
   

   AlchemyResponded on November 20, 2024

   Hi Brianne, thank you for sharing your feedback. We're sorry to hear that the cocktails didn’t meet your expectations on this visit. We truly value your input and hope to have the opportunity to provide you with a better experience in the future.
   

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9. H

   Hussein

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s a very cozy place to spend the night. It has a great ambiance, nice music, good service, and friendly staff.
   

   AlchemyResponded on November 17, 2024

   Hi Hussein, thank you for sharing your experience with us at Alchemy! We’re so glad to hear you enjoyed our welcoming ambiance—it’s something we truly take pride in. Your 5-star review lets us know we’re on the right track, and we hope your visit is just the first of many. We can’t wait to welcome you back soon and look forward to your next visit!
   

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10. A

    Arthur

    Edmonton

    1 review

    5.0

    1 review

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Servers continues to ask if everything was good a little too often interrupting my date more than I liked. Other than that. Great secret little spot definitely will bring more dates and friends to.
    

    AlchemyResponded on November 12, 2024

    Hi Arthur, thank you so much for your kind words and for sharing your feedback. We're thrilled to hear you enjoyed the atmosphere and plan to return with more friends and dates! We also appreciate your note about the service. We'll make sure to adjust the frequency of our check-ins to ensure a more seamless experience. We look forward to welcoming you back soon!
    

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