Alcove by MadTree

Review summary

1. h

   heather

   Cincinnati

   39 reviews

   vip
   4.0

   39 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Atmosphere is great. Food is wonderful so were drinks. Service needs work. We were seated, restaurant was almost empty for Saturday 10:45 brunch, and it was like we were forgotten. Someone came to pour water and said specifically they were not taking our order. Over 30 minutes went by. We asked for more water Nd if we could place a bar and app order. Another 20 minutes before seeing anyone. When our app and drinks arrived, and I guess we were assigned a server, service got much better.
   

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2. A

   Aimee

   Boise

   6 reviews

   vip
   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Menu was a little confusing, but all of the sandwiches (yes, the deep fried chicken and deep fried tofu included!) can be made GF. Our server was wonderful - fortunately we caught that our sandwiches were made on regular bread vs GF and the kitchen fixed it before we ate them. Outside of that, positive experience. Oh, we were a little disappointed that it wasn’t a full bar / many of the drinks were ‘pre mixed’ and just poured, but we both found something we liked!
   

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3. M

   Michaela

   Cincinnati

   2 reviews

   4.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   visited here for a friends birthday with a group of 12 people. Overall very good experience! Food is good and prices are even better. Alcove is a beautiful restaurant and I would definitely recommend for a casual dinner with friends.
   

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4. T

   Travis

   Louisville

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table of 9 on a busy Saturday evening. We were serviced promptly and everything was delicious. Not a complaint from anyone in the party. They make the best Manhattans.
   

   Alcove by MadTreeResponded 5 days ago

   Hey Travis, Thank you so much for the wonderful feedback! We're so happy to hear that your group had such a great experience, especially on a busy Saturday evening. It's fantastic to know that everyone enjoyed their meals and the prompt service. We also appreciate the compliment on our Manhattans! We can't wait to welcome you and your party back again soon.
   

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5. c

   cynthia

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Fun atmosphere! Convenient parking
   

   Alcove by MadTreeResponded 5 days ago

   Thank you so much for your kind words Cynthia! We're thrilled to hear you enjoyed the food, service, and atmosphere. We work hard to create a great experience for our guests, and we're glad it made an impression on you. We look forward to welcoming you back soon!
   

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6. R

   Rudy

   Phoenix

   3 reviews

   vip
   4.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   the space was gorgeous. the service was excellent. the wine was fantastic. the food (steak frites and salmon) was unfortunately super-overcooked.
   

   Alcove by MadTreeResponded on November 12, 2024

   Thank you so much for your thoughtful feedback Rudy! We're thrilled to hear that you enjoyed the atmosphere, service, and wine. We deeply regret that the steak frites and salmon were not cooked to your expectations. We take great pride in our food, and it’s disappointing to hear we missed the mark during your visit. We will definitely address this with our kitchen team to ensure that we maintain the high standards we strive for. We’d love to have the chance to welcome you back and provide the exceptional meal you deserve. Thanks again for sharing your experience!
   

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7. D

   Darren

   Louisville

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal, excellent service. We will be back for sure.
   

   Alcove by MadTreeResponded on November 10, 2024

   Thank you Darren, we'll look forward to seeing you for sure!
   

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8. OT

   OpenTable Diner

   Cincinnati

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service, drinks and dinner! Charcuterie board wasn’t quite as good as everything else
   

   Alcove by MadTreeResponded on November 10, 2024

   Thank you for dining with us, and for the feedback! We'll make sure your next experience is worthy of a five star rating - including the charcuterie board!
   

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9. A

   Alexis

   Cincinnati

   5 reviews

   4.0

   5 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, great service, great vibes. Only thing I would change was it was a bit loud in the restaurant, hard to talk.
   

   Alcove by MadTreeResponded on November 9, 2024

   Thanks for the feedback Alexis! We'll keep that in mind for the future.
   

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10. H

    Heidi

    Toledo

    1 review

    5.0

    1 review

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My son found this place for us to eat before the Billie concert and it was a good vibe all around. We enjoyed the food and service was great.
    

    Alcove by MadTreeResponded on November 9, 2024

    Thank you Heidi! We hope you had fun at the concert!
    

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