Amal Miami

Review summary

1. M

   Mariana

   VIP

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and ambiance were superb. Service could be better
   

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2. N

   Nancy

   Chicago

   22 reviews

   3.0

   22 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   This is one of the most beautiful restaurants, the space is gorgeous and the food is always delicious. What is lacking is the service. Slow, inattentive, and even after the second or third time you find yourself flagging a waiter down…literally getting out of my chair and going to the hostess to find someone to wait on us….they just don’t get the hint. It shouldn’t take 30 minutes to get a drink at lunch when the restaurant is half empty. If the course you order is going to take bit longer to prepare, they should tell you that when you order it so that you expect it…and maybe suggest an appetizer while you wait. We had the high tea which was wonderful but took forever…they said it was a “special preparation”, and it was beautiful, but there was nothing on it that was appeared to be made upon ordering, everything was something that has been made ahead of time…kibbeah, baklava, cookies…so why it took over 45 minutes to arrive at the table doesn’t make sense. They offered to bring us another platter of food which we would have loved (and been appreciated for the price we paid) but by the time we received our first serving we didn’t have enough time based how long it took the first to come to the table. This is typical of my other visits here. I love this place but I wish they would up their service game to match the rest of their offering. I will go back but with the expectation that I will be disappointed by the service.
   

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3. A

   Aniket

   Miami

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was great. The chicken shawarma platter was delicious. The dessert was nice, but not as good as the food. I ordered Turkish coffee but I could still feel the coffee not fully grained. We asked the waitress if we could switch it for regular coffee and she said yes. Amazing customer service. Overall 4/5
   

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4. I

   Isabella

   VIP

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best place in Coconut Grove! Everything is amazing !
   

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5. K

   Kim

   VIP

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I would go back for drinks and apps at the bar. Entrees were meh
   

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6. PF

   PattiF

   VIP

   Phoenix

   14 reviews

   3.0

   14 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   A couple of apps were great, everything else was pretty bland. Service was spotty - our server was VERY nice but she would disappear. Took over 10 minutes for regular water to be poured after being seated and the drinks from the bar took even longer. The place is beautiful and the ambiance is awesome. If that’s what you’re looking for, then it hits the mark for sure. But not the place to go for authentic Lebanese food.
   

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7. A

   Alexandra

   Phoenix

   23 reviews

   3.0

   23 reviews

   Dined on December 18, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Atmosphere was great but good is mediocre. Appetizers are good but main courses are not. Tried the lemons and fish….would not recommend
   

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8. E

   Eugene

   Washington DC

   17 reviews

   5.0

   17 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service especially stood out! That said, everyone was more than satisfied with their meal selections, and the mezze portions were larger than expected. Pleasantly surprised. The staff was very accommodating as our group was larger than we originally reserved for.
   

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9. R

   Roy

   New York City

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
   

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10. S

    Susana

    VIP

    Miami

    1 review

    3.0

    1 review

    Dined on December 14, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    Food is delicious and so is the ambiance. Attitude of the hostess less than desirable. A restaurant of this caliber that won’t sit the guests until the whole party is there is very disappointing.
    

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