Amber's

Review summary

1. G

   Geoff

   London

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A roast dinner is something that’s well any competent cook can produce, so standards have to be high. Three of us enjoyed a really good meal and we’ll definitely be back!
   

   Is this helpful?

   Report
2. E

   Elisa

   Yorkshire

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   I booked 1 adult festive afternoon tea priced £29 and 2 children festive afternoon teas priced £12. The adult afternoon tea was advertised as including a glass of chilled prosecco. As our Christmas experience at the hotel finished 30 minutes prior to our restaurant table booking, I asked if it would be at all possible to be seated a little earlier, but I was told they were very busy today but we could take a seat in the lounge while we waited. That was absolutely understandable with it being a Sunday in December, we then moved to the restaurant at our booked time and noticed there were only 2 tables seated at this point. The host confirmed our festive afternoon tea booking and showed us to our table, he then advised that an afternoon tea per child would probably be too much so perhaps we should just get 1 between the children. I explained I booked one adult afternoon tea and 2 children afternoon teas, to which he said they don’t do children’s afternoon teas and the system may be a little confusing, so I agreed to just have the one between the children. The afternoon tea was nice although definitely not child friendly, we weren’t asked if we would like anymore drinks during our afternoon teas, no staff member checked if all was okay with the food and no one came to clear our table once we had done. As we were ready to leave I decided to go the till point to pay, surprisingly the total was £63, baring in mind there was no glass of prosecco offered and only 1 fruit shoot extra compared to what was originally booked for £53. Confused I showed the confirmation email to the host, which he proceeded to take a photo of in order to show the chef in case he contested the bill; this still came to £61. I think the booking system definitely needs looking at to avoid these type of situations, and if I had known there actually wasn’t a child afternoon tea option, I definitely wouldn’t have booked it, as the little ones barely ate anything. The host was lovely & beautiful setting.
   

   Is this helpful?

   Report
3. J

   Julie

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a lovely evening the staff were very friendly and professional at all times the food was very nice with a good choice would highly recommend
   

   Amber'sResponded 6 days ago

   Hi Julie, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
4. A

   ANDY

   Yorkshire

   9 reviews

   5.0

   9 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food - nice & busy as previously it was pretty quiet. Had a laugh with Jack, the manager. Staff are people just like customers so we enjoy a bit of banter. really enjoyed the evening
   

   Amber'sResponded 6 days ago

   Hi Andy, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
5. J

   John

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First class restaurant in lovely surroundings. Excellent food and service. Highly recommended
   

   • 

   Amber'sResponded 6 days ago

   Hi John, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
6. SK

   SteveK

   London

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow - Amber’s really is a sophisticated and beautiful environment with first class food & attentive service to match. Each of the seasonal menus we have tried since they opened has been delicious and innovative, catering superbly for vegetarians and meat eaters alike. This is without doubt our favourite restaurant in Harrogate and well worth a visit whatever the occasion.
   

   Amber'sResponded 6 days ago

   Hi Steve, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
7. B

   Bari

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful setting, and attentive staff. Let down by the menu, the lack of availability of menu items (we sat for dinner at 6pm and they had run out of some foods). Also, serving a cheeseboard with a standard table knife just isn’t up to the standard expected.
   

   Amber'sResponded 6 days ago

   Hi Bari Thank you for your review, I'm glad you enjoyed yourself. Apologies for the lack of menu items but unfortunately we had supplier issues which affected the menu. I do hope to welcome you back soon and we can deliver the service we are so proud of. Kind regards, Jack.
   

   Is this helpful?

   Report
8. M

   Murray

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice surroundings with great food and excellent service
   

   Amber'sResponded 6 days ago

   Hi Murray, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
9. J

   J

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our third visit for Sunday lunch and it was excellent. Two of us had the pate and the terrine starters, very nice but why not provide enough toast to spread them on, one more each would be perfect? Three of us had different roasts that came with a variety of vegetables. It was recommended by the lovely waitress that we order a couple of extra portions of veg as not very generous, glad we did. Didn't have desserts on this occasion but they looked tempting. We got our friends 20% discount which is great, they should ask before producing the bill as it had to be redone . We will be back soon.
   

   • 

   Amber'sResponded 6 days ago

   Hi J, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
   

   Is this helpful?

   Report
10. B

    Bob

    Yorkshire

    25 reviews

    vip
    5.0

    25 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Excellent food and first class service - the club discount means value
    

    Amber'sResponded 6 days ago

    Hi Bob, Thank you for your review, I'm glad you enjoyed yourself and look forward to welcoming you back soon! Kind regards, Jack.
    

    Is this helpful?

    Report