Aquarium Restaurant - Downtown Denver

Review summary

1. K

   Katherine

   Denver

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone in our large party was completely satisfied with their meal. There was a good selection and the food was outstanding. They were able to accommodate us very quickly. Great experience for all!
   

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2. Z

   Zakery

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   It was my daughters 8th birthday. She ordered the kids burgers with fries. I ordered the castaway platter. My girlfriend ordered the greek salad with chicken breast. Our server was very friendly and made no mistakes on our order. But the service was very slow. From the time we ordered to the time we got our food was about 40 minutes. I could tell our food had sat in the window under a heat lamp for a very long time. The hamburger buns were toasted on top and stale. The burger patty was cold. The fries were dead. The mozzarella sticks were warm on the outside but the cheese on the inside was cold. The calamari was cold and chewy. The quesadilla was cold. The shrimp dip was warm but the top layer had a hard skin from sitting out for so long. My girlfriend says her salad was fresh and the chicken breast tasted great. If the kitchen had waited much longer to fire our order or if there were additional food runners to assist our server then our food wouldn't have sat in the window for so long and it would have all been great I assume. Based on this single experience I don't plan on eating there again. And the price was outrageous for what we got but we did expect that so no quarrels there.
   

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3. T

   Tim

   Denver

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was excellent, the ambiance will not allow a higher score! The service is fair as it is mostly teenagers.
   

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4. E

   Emilee

   Denver

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The bar was closed during happy hour for a private event, but the restaurant honored HH pricing. Marcel was a great server. Food was good, mixed drinks could’ve used some work.
   

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5. C

   Chris

   Denver

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a large party of 10 and our server did a great job taking care of us. The food was good and it's such a nice environment.
   

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6. R

   Rose

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me, my hubby, our son, my adult daughter, our son-in-law and grandson came here for a fun family Saturday afternoon. I made reservations and got an amazing deal on Groupon!!! This was my daughter & grandson's first visit. He's 15 months and loves fish! It was such a beautiful, magical experience and memories forever. We went to get lunch first. The hostess, Stephanie, was super efficient, friendly and professional. She got us a table right by the tank with our grandson right next to it. I appreciated how she went above and beyond to ensure a perfect experience. Our server was attentive and friendly. The drinks were great. I had Rosita Margarita (new item) & A grog martini & the shrimp spinach wrap. They had a few drinks and loved them all. Food was hot and delicious. We went through the exhibit afterwards. It was a perfect memory we'll have.
   

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7. K

   Kevin

   Washington DC

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   For my 50th birthday, I reserved the Water Room and had 20 guests to celebrate. Even on a busy Friday evening, the experience was one-of-a-kind, outstanding, and memorable. The food was unique and delicious. Almost everyone tried some gator (and loved it)! The value for the cost of reserving the room is phenomenal. After our dinner, we toured the aquarium, and several guests said that their experience was OUTSTANDING, and something they will remember forever. If you're planning a celebration for 20'ish people, the reservation cost per person is extremely low, and I cannot more highly recommend the Aquarium Restaurant's Water Room!
   

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8. R

   Ryan

   Phoenix

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never knew I could dine so well at the aquarium! Good stuff.
   

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9. S

   Suzanne

   VIP

   Denver

   4 reviews

   2.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Incredibly frustrated. I emailed the aquarium 2 months before my son’s birthday about a party. Initially they had several morning time slots available but they ever emailed me back and by the time I did get back ahold of them they did not have any times that worked for us, so I had to make a reservation at the restaurant and do balloon and cake add-ons. When I made the reservation I specified that we wanted the Water Room because it’s a birthday party with a lot of people and I also conveyed this to the party planner who told me I had to book it separately through her manager. So I emailed the manager who also never responded. I made sure to check in for our noon reservation 15 minutes ahead of time so that they could have plenty of time to get the high chairs set up and everything. They had literally just seated a party of 6 in the water room but told us that the party was almost done and that they were just waiting for them to pay, and gave us an option of waiting or being seated elsewhere. Since we had been told the other party was just paying we opted to wait, only to see them get their food brought out several minutes later. We ended up waiting for our reservation almost 30 minutes past our time slot, which was incredibly difficult with multiple toddlers. Also, they had a big enough table for us next to that other party the whole time and were just waiting because they couldn’t fit three high chairs around it, when I explicitly stated in my reservation note that I only needed one high chair. They also forgot one of our balloon bundles and I had to go get it myself. We wouldn’t have needed the reservation in the first place if the party department had responded to me in a timely fashion and I was prepared to fully rent out the space for an extra fee, but that person also blew us off. there were at least 3 people on notice that we wanted that space at that time and they still couldn’t make it work. ended up taking 2 hrs &all the kids were fussy/falling asleep
   

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10. T

    Timothy

    Shreveport

    1 review

    1.0

    1 review

    Dined on November 29, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I am extremely disappointed with our overall experience at your restaurant. It appears my order of the “Thanksgiving Dinner” was mere leftovers as it did not look anything like other plates being brought out to other guests. I had only 3-4 small bits of what appeared to be turkey leg where others had. 3-4 large slices of turkey breast. We orders the “shark explosion dessert” to share and when it arrived it was mostly melted and did not even have the shark fin on top. Again, it looked nothing like the other deserts being brought out. Our server never came to refill our drinks. My family’s experience is not what I was expecting for spending over $100 for a dinner. We will not be back.
    

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