ARLO San Diego

Review summary

1. J

   Joe

   San Diego

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Although the buffet food selection was good, the quality was lacking. The prime rib was overcooked and dry. The salmon was under seasoned. The lamb chops were good as well as the appetizers and deserts.
   

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2. R

   Rita

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great spot for a large family group. Attentive staff and good food—great variety. Will come back.
   

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3. P

   Pam

   San Diego

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Awesome atmosphere. Fabulous service. We both ordered the ribeye and it was both visually stunning and delicious. Disappointed with the heirloom tomato salad. Some of the tomatoes were “bad” and had an off taste. We will definitely be back.
   

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4. C

   Chran

   VIP

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service on a Wednesday, everyone was nice and they validated parking
   

   ARLO San DiegoResponded 6 days ago

   Hi Chran, Thank you for letting us know how much you enjoyed your recent experience at ARLO! It is great to hear that you especially enjoyed the service and validated parking. We look forward to welcoming you back again soon. Warm regards, Carlo DeLeon, Food and Beverage Director
   

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5. L

   Lynne

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing brunch with my lovelies for our friendsmas. Everyone enjoyed the drinks and food there. The DJ was playing on the background and we were able to have conversation which was a huge plus. Been to other restaurants where the DJ is playing and we couldn’t hear each other except yelling out the conversation so it was nice to enjoy our brunch without yelling. We ordered Deviled Eggs and Pulpo for our appetizer. The octopus was tender and packed with flavor. Our entree was also packed with flavor. Our server, Desiree, was very attentive and our water was always filled throughout our time there.
   

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   ARLO San DiegoResponded on December 16, 2024

   Hi Lynne, Thank you so much for sharing your 5-star brunch experience at ARLO! We truly value your compliments on the feed, drinks and background DJ music, as well as the attentive service provided by Desiree. We hope to serve you again soon! Best regards, Carlo DeLeon, Food and Beverage Director
   

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6. v

   veronica

   Dallas

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow what a great experience. We happened to be at the monkey bar and decided to make reservations and try it out. Great service our waitress was amazing ‘’Meagan’, attentive, friendly kept up with the vibe of our personalities. All her recommendations were excellent. Everyone of us enjoyed our meal, Bolognese, Short Rib and Scallops with Risotto. The drinks were also fabulous she was also was a great bartender... What a Great night!
   

   ARLO San DiegoResponded on December 16, 2024

   Hi Veronica, We are thrilled to hear about your great experience at ARLO! We truly value your 5-star rating and compliments on your meal and drinks, plus the shoutout for the amazing Meagan! It was our pleasure to serve you. We look forward to welcoming you back again soon. Many thanks, Carlo DeLeon, Food and Beverage Director
   

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7. T

   Tammy

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time at the Grinch brunch! The food and service were both amazing. I had the souffle pancakes and my teenager had the fried rice. We would recommend both. We were celebrating my teenager's birthday and *everyone* who served us acknowledged the special occasion. The Grinch and Cyndi Lou Who even sang happy birthday! We'll definitely dine at ARLO again.
   

   ARLO San DiegoResponded on December 9, 2024

   Hi Tammy, We are thrilled that your Grinch brunch experience was 5-star! Your feedback on the amazing food and service means the world to us and we were honored to be part of your special birthday celebration. Glad to hear you'll definitely be back - we look forward to your next visit. Many thanks, Carlo DeLeon, Food and Beverage Director
   

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8. T

   Tanya

   San Diego

   11 reviews

   1.0

   11 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   This Grinch Brunch was not at ALL the way it was advertised. The grinch wasn’t there while we dined, (we closed out at 11:00) the service was extremely slow, the food was awful, we were not offed a mimosa until weren’t waiting on our check to cash out, the menu was NOT how it was shown on the website, the overall ambience was not a Christmas vibe. I will not return!
   

   ARLO San DiegoResponded on December 9, 2024

   Hi Tanya, I want to extend my sincerest apologies for your disappointing experience. Your feedback is valuable to us and we are committed to using it to improve our guest experience. We hope you will give us another chance in the future so that we may provide the experience you deserve. Sincerely, Carlo DeLeon, Food and Beverage Director
   

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9. R

   Richie

   San Diego

   1 review

   2.0

   1 review

   Dined on December 5, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   ARLO was amazing only in that everything failed to meet expectations. We were brought in due to glowing recommendations from friends and instagram highlight reels and it was honestly just very disappointing. We got a lot of food but none of it was great. Worst scallops I’ve ever had. Very fishy and the risotto was again probably the least exciting I’ve ever had. We had to send back the steak because it came almost well done instead of medium rare. Service was slow, a little over an hour after we sat down til we got our first bite. We had to remind them about sides we ordered to accompany our entrees and our dessert (spiced cobbler) smelled and tasted spoiled. We sent it back without asking for a replacement. I would not recommend this place to anyone.
   

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   ARLO San DiegoResponded on December 6, 2024

   Hi Richie, Thank you for your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met with your visit. We appreciate your feedback and we will work to address these issues. We hope to have another opportunity to exceed your expectations in the future. Sincerely, Carlo DeLeon, Food and Beverage Director
   

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10. OT

    OpenTable Diner

    San Diego

    1 review

    4.0

    1 review

    Dined on November 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    An amazing Thanksgiving experience. The food was excellent especially the appetizers and entrees. The deserts were average but still good. Our waiter was personable and kind. The only gripe I have is that we had a dinner reservation at 7:45 for a buffet style meal, and the staff began removing food from the buffet at 8:20 which is about 20 mins after we began eating so we had to rush to be able to try all the options.
    

    ARLO San DiegoResponded on December 3, 2024

    Hi Anonymous, Thank you for letting us know that overall you enjoyed an amazing Thanksgiving experience at ARLO! Your positive feedback on the excellent appetizers and entrees and kind waiter means a lot to us. We apologize for the timing issue with the buffet food and we will review this process to avoid a future occurrence. It was a pleasure to have you with us and we hope to see you again soon! Many thanks, Carlo DeLeon, Food and Beverage Director
    

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