Arrowhead Restaurant and Bar

Review summary

1. K

   Kylie

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   My husband and I were married at Arrowhead in 2020, so for our 5th anniversary we decided to have dinner there to celebrate. From what I saw upon entering, the dining room was empty except for us and one other family, and yet our waitress was hardly around. I think we only spoke to her 4-5 times in the hour and a half we were there. One time that she stopped, I'm almost certain it was because she heard me ask my husband: "was that our waitress that just walked past us?" The bread basket appetizer was fine at best - $5 seemed steep for 4 small rolls, which all had hard spots on them like they were partially stale. My husband's prime rib was the only impressive part of either of our meals. It was well cooked, well seasoned, and seemed to be a fair price. I had chicken ditalini soup which I left half finished. It had a bit of grease or oil on the top and you could tell that it had been sitting under a heat lamp while they cooked my husband's meal. Ceasar salad was also just "fine". Before getting the check (we'd been waiting for 15-20 minutes after she'd given us the dessert menu), I went to the bathroom only to walk past the hostess stand to see that THAT was where our waitress seemed to have spent her time: socializing with other employees. Overall I was disappointed that we drove so far out of our way in anticipation of a special meal that was sub-par at best.
   

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2. J

   Jane

   VIP

   Chicago

   16 reviews

   4.0

   16 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great selection of handhelds on the menu. Wait staff was lovely and attentive. All our orders in our party of 6 came out right. Acoustics were good for hearing table conversations and not the people next to us. Restaurant was clean and ambiance was nice. Only thing Id change is they need bigger wine/water glasses. The small size of them gives a 90’s vibe to an otherwise great meal.
   

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3. P

   Paul

   Chicago

   20 reviews

   3.0

   20 reviews

   Dined on February 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The service was fair at best. The staff member did not input my order correctly, so the wrong dish was served and had to be corrected. By the time the correct entree was delivered, my guest was just about done with her meal. The staff member was not very hospitable or apologetic. In fact, I saw zero emotions from her even when greeted at the table the first time. Not even a smile.
   

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4. J

   James

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere, food and service was great. We went to Arrowhead to celebrate a milestone birthday. Because of the items mentioned and the value in going...We will be back. I highly recommend. JWV
   

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5. M

   Martha

   VIP

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on January 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was efficient and friendly! Large menu with lots of options. Fried shrimp basket always my favorite.
   

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6. G

   Glenna

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Kathy was outstanding, could not have asked for better service and timing on food, drinks and check.
   

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7. B

   Bill

   VIP

   Chicago

   73 reviews

   5.0

   73 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice place to dine on a casual Saturday night. Capable and friendly staff.
   

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8. S

   Steve

   Chicago

   10 reviews

   3.0

   10 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Service was slow. I think they were short of staff. Food was ok but not memorable. Noise was terrible. There were several families with young kids. All the kids were at the same table and were very loud. No apparent attempt by parents or staff to control the situation. Not a great experience overall.
   

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9. C

   Courtney

   Chicago

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 5th year wedding anniversary tonight and Arrowhead is where we were married. We enjoyed returning for a nice quiet dinner in the dining room and continued to be pleased with the food and service. Arrowhead is just as beautiful as it was 5 years ago too, their Christmas decorations are stunning and it’s a lovely place to go.
   

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10. P

    Pat

    VIP

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely staff, excellent food. Have never been disappointed
    

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