Atria's - Mt. Lebanon

Review summary

1. D

   Debbie

   New York City

   26 reviews

   3.0

   26 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   The restaurant’s heat was. Not working so it was very cold inside. This led to a somewhat uncomfortable visit. Thankfully the food there is superb.
   

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2. A

   Angie

   VIP

   Pittsburgh

   23 reviews

   3.0

   23 reviews

   Dined on December 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   While it was 21 degrees outside, there was cold air blowing above us, even after we moved to another table. The soup was not hot and my wings were dry and over cooked. The table near us of 5 young women were screaming and so loud we couldn't even talk. Only good thing was the valet - he was so personable and Johnny on the spot.
   

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3. O

   O M

   Pittsburgh

   167 reviews

   2.0

   167 reviews

   Dined on November 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   I have dined at Atria’s for many years and spent thousands of dollars at its restaurants. This was the worst experience I have ever had. We had a 6 o’clock reservation and arrived on time. There were about 20 people standing outside whom I quickly discovered were waiting for tables. There is no waiting area to speak of and the inside of the restaurant entry area was packed as well. It was a cold and rainy night. The lackluster host simply told us that we would be called when our table was ready. We were given no indication of when that would be. We stood in darkness under a tent near the entrance. Rain fell on us every few minutes despite our being under cover. We were standing next to a heat lamp that no one thought to turn on. We were called 30 minutes after our reservation time and placed in the tiniest booth imaginable where we had to try to figure out what to do with our legs. Our server was pleasant and very good, but rushed. We didn’t feel that it would be possible to say more than a few words to her before she had to run off to provide service elsewhere. The butternut squash soup was delicious and piping hot. The rest of our meal was not hot. Already, there was no Apple pie available. Additionally, the restaurant was not serving appetizers. No one can say that they left the restaurant having eaten too much. No one has had the courtesy to contact me about this despite two efforts on my part to make the restaurant aware of what happened. Not one person during our visit had the courtesy or thoughtfulness to say that they were sorry or to thank us for our patience, knowing how long we had waited past our reservation time. This is how customers are permanently lost.
   

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4. M

   Mary

   VIP

   Pittsburgh

   10 reviews

   5.0

   10 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious thanksgiving dinner. Couldn’t ask for more. Going to make Atria’s an annual thanksgiving tradition moving forward!
   

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5. L

   LuAnn

   Pittsburgh

   29 reviews

   5.0

   29 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was very crowded but we were taken to a table only 15 minutes past our reservation time. Food was very good and our server was very attentive. All in all a great Thanksgiving meal.
   

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6. OT

   OpenTable Diner

   Pittsburgh

   2 reviews

   2.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   This was our first negative experience with Atria’s. We had a 6:15 reservation. It took an hour and 20 minutes for our food. I also ordered a second glass of wine after 20 minutes it was delivered in a champagne flute because they were out of wine glasses. It was not near a 6oz pour. The food was also just ok. It was room temp. The server had so many tables and also had to make our club sandwich. The valet was great! He was so fast and friendly!
   

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7. S

   Sara

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed dinner at the Mt lebanon location. We ordered braised beef and chicken marsala and both were delicious. The server was great and very attentive to our needs. We will be back!
   

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8. E

   Ellie

   Pittsburgh

   91 reviews

   3.0

   91 reviews

   Dined on November 4, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I ordered the chicken with lemon and linguine. The chicken was so tough, I could barely cut it. The pasta and sauce were just warm…not hot. I sent it back and got a chopped salad. The waitress was great, but I won’t be ordering that again..
   

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9. M

   Michelle

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Want to give kudos to our server Rachel. She was super attentive and personable. We’ll done!
   

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10. M

    Martin

    Pittsburgh

    21 reviews

    5.0

    21 reviews

    Dined on October 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the restored floor. Owners doing a nice job refurbishing the restaurant.
    

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