Austin's American Grill - Old Town

Review summary

1. D

   Doug

   Denver

   16 reviews

   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great and food was great too!. Our waiter was great !
   

   Is this helpful?

2. T

   Therese

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Nice area. If you have a show at Lincoln Center...be sure to tell them and they'll make sure you're on your way in a timely manner.
   

   Is this helpful?

3. C

   Chuck

   Denver

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience overall, and they are consistently good from visit to visit.
   

   Is this helpful?

4. G

   Gino

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gave us a free desert for food taking a while to come out even though it only took like 20 minutes. Great experience
   

   Is this helpful?

5. C

   Chloe

   Denver

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love it every time! Such great food, service, and atmosphere.
   

   Is this helpful?

6. O

   Orlando

   Denver

   26 reviews

   4.0

   26 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My wife and I celebrated Valentine’s Day at Austin’s. The food was good but I think it was not great. Probably due to the very busy night. Drinks were good though and we did have a nice date.
   

   Is this helpful?

7. B

   Bob

   VIP

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Here in Fort Collins for a few short days and tried out Austin’s - it was wonderful!! Cute part of town, lights magically hung on the trees and the food at Austin’s was great! The brussel sprouts are the best I’ve had! Any VB place that offers sweet potato fries makes me happy. And the chicken tortilla soup was excellent! Great night!
   

   Is this helpful?

8. B

   Bart

   Denver

   1 review

   5.0

   1 review

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy Hour eats and drinks. Great food, great service, great drinks at a very fair price.
   

   Is this helpful?

9. R

   Rocco

   VIP

   Hawaii

   110 reviews

   5.0

   110 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

    Austin’s always has great food and wonderful ambience. We were there on Christmas Eve eve. The place was lively, but the service was still very good.
   

   Is this helpful?

10. N

    Nicole

    VIP

    San Diego

    7 reviews

    3.0

    7 reviews

    Dined on December 22, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Sadly this was not a good experience at Austin’s. We have always had a very positive experience in the past and felt like Austin’s was more upscale. We flew into town to spend Christmas with our daughter and made a reservation for four a couple nights before Christmas. We were placed at a table in the back that was so wobbly you wouldn’t have been able to eat on it. When I questioned the host as to a different table, possibly a booth in the front we were used too. I was told that there wasn’t a server in that area for another 15 minutes. I told them we would be happy to wait for service if we could be moved. He told me he would come and fix the table. He promptly came over and shoved cardboard underneath it, put his hands on the table and then said fixed and walked away. I almost got up and walked out, but did not want to ruin dinner. After our meal, which was unfortunately subpar compared to our previous experiences. I ordered my bison meatloaf with no spicy ketchup. When my meal arrived covered in spicy ketchup, the server looked annoyed I even asked for it to be fixed. I’m pretty sure all they did was scrape it off and throw it in the microwave because it came back dry as a bone. After we finished, we gathered up the plates and silverware to hand to the server thinking we were helping, he then picked the forks back up off the plate, and dropped them on the table, and walked away. It was just a very disappointing evening.
    

    Is this helpful?