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B Napoli, West Springfield, MA

B Napoli

4.9
4.9
1957 Reviews
$30 and under
Contemporary Italian

Make a reservation

2 people
7:00 p.m.
Booked 20 times today
  • Good for special occasions
  • Great for creative cocktails
  • Neighbourhood gem
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Hours of Operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (413) 240-2106
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
  • Neighbourhood
    West Springfield
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

What 1,957 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on recent ratings
  • 4.9Food
  • 4.8Service
  • 4.7Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Central and Western MA

    Best Overall

  • Central and Western MA

    Best Food

  • Central and Western MA

    Best Service

  • Central and Western MA

    Best Ambience

  • Central and Western MA

    Innovative

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for fine wines

  • Central and Western MA

    Good for special occasions

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Western Massachusetts

    Best Overall

  • Western Massachusetts

    Best Food

  • Western Massachusetts

    Best Service

  • Western Massachusetts

    Best Ambience

  • Western Massachusetts

    Best Value

  • Western Massachusetts

    Neighbourhood gem

  • Western Massachusetts

    Great for fine wines

  • Western Massachusetts

    Romantic

  • Western Massachusetts

    Good for special occasions

  • Western Massachusetts

    Lively

  • Western Massachusetts

    Most Booked

Review summary

AI-generated from verified diner reviews
B Napoli is a standout Italian restaurant in West Springfield, praised for its "exceptional service" and "phenomenal food." Diners love the "amazing cocktails" and "delicious" offerings like octopus and beet salad. The "ambiance" transports guests from Springfield to a "city swank" atmosphere. Despite being "a little pricey," it's perfect for special occasions.

1,957 Reviews
  1. Kristen

    New York City

    43 reviews

    4.0

    43 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Grilled octopus was a small plate but delicious. Restaurant is noisy and busy. We waited 15 min past our reservation.

    Is this helpful?

  2. Angela

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service is always great. Love the valet service so you don’t have to try to find parking.

    Is this helpful?

  3. Jennifer

    Massachusetts

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our first time dining at B Napoli and we walked away from our dining experience completely satisfied.

    Is this helpful?

  4. Michelle

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great meal, great service - we’ll look forward to coming back!

    Is this helpful?

  5. Annabelle

    Greater Boston

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    BNapoli was incredible in terms of food and service, and made our fifth anniversary so special. 5 stars!

    Is this helpful?

  6. Lisa

    New Orleans

    14 reviews

    5.0

    14 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous ~ highly recommend the octopus and beet salad! Service is amazing, drinks and food delicious. Hands down one of the best restaurants in western mass 🙌

    Is this helpful?

  7. Michelle

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was fabulous and so carrying and attentive. I believe her name was Eva? We celebrated 3 birthdays and she did her very best to see that we all had a wonderful meal and celebration! Thank you!!

    Is this helpful?

  8. Audrey

    Columbus

    8 reviews

    5.0

    8 reviews

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great meal, outstanding service (we felt the server was particularly attentive), and a great atmosphere, though for older folks the noise level was a little high and for an anniversary dinner, we were seated very close to others. The rosemary focaccia bread is simply amazing, it's hard not to spoil your dinner by eating the generous portion served!

    Is this helpful?

  9. Tom

    Connecticut

    6 reviews

    5.0

    6 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great valentine dinner. The food and service was outstanding as always. It is definitely a 5 star restaurant.

    Is this helpful?

  10. Craig

    VIP

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on February 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of best in area. Amazing service all the way around. Perfect place to celebrate any occasion.

    Is this helpful?

FAQs

B Napoli is rated 4.9 stars by 1957 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 20 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Neighbourhood
    West Springfield
  • Hours of Operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (413) 240-2106
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
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