Barrio Queen - Surprise

Review summary

1. D

   Daniel

   Phoenix

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Service was slow, food was cold and I will never go there again. It SUCKED!
   

   Is this helpful?

2. M

   Michelle

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. The service was slow and had to ask for items numerous times.
   

   Is this helpful?

3. R

   Raymond

   Seattle

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was excellent. Served somewhat cold. They didn’t have our reservations but made arrangements after I showed them proof on my phone. They were extremely busy. Waitress was very good.
   

   Barrio Queen - SurpriseResponded 2 days ago

   Hi Raymond, Thank you for your review of Barrio Queen. We're pleased to hear that you enjoyed the food and found your waitress to be good. However, we apologize for the food being served cold and the reservation mix-up. Your feedback is valuable, and we will take action to look into these issues with our team. We appreciate you sharing your experience and hope you will consider visiting us again for an improved experience in the future. Thank you!
   

   Is this helpful?

4. T

   Terry

   VIP

   Phoenix

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had never been to Bario Queen, me a reservation on a Saturday for 530. Promptly seated and Taylor was very attentive. Brought chips and salsa water. We ordered two margaritas that was the only problem is it took a good 10 minutes and we had already finished our chips and salsa. Had the elote app, good but a bit watery, great flavor! Have you ordered the enchilada trio? It was OK a lot of corn tortilla. Best for the biggest margarita and they were half price but still $14 and just not a big glass. I know the no one else around us had one. I thought it was gonna be a big triple glass!? Taylor was very attentive and an excellent waiter and never wrote anything down ! That always impress me. Will try again maybe for a happy hour so we don’t drop $80 for just two drinks half price one dinner and app. Expensive for dinner on a Saturday night, but will try again.
   

   Barrio Queen - SurpriseResponded 2 days ago

   Hi Terry, Thank you for your review! We're glad to hear that you enjoyed the attentive service from Taylor at Barrio Queen. We appreciate your feedback regarding the margaritas and elote app, as well as your thoughts on the enchilada trio. Your insights are valuable, and we will take action to look into these matters. We hope to welcome you back for a happy hour visit soon!
   

   Is this helpful?

5. G

   Gina

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   David was extremely attentive and knowledgeable about the food. We had fresh guacamole made at the table. Our dinner was delicious. It was the perfect temperature. We will definitely be back.
   

   Barrio Queen - SurpriseResponded 2 days ago

   Thank you for your fantastic review, Gina! We're thrilled to hear that David provided attentive and knowledgeable service during your visit to Barrio Queen. It's wonderful to know that you enjoyed the fresh guacamole and your delicious dinner at the perfect temperature. Your kind words inspire our team to continue delivering great experiences. We look forward to welcoming you back for more memorable meals!
   

   Is this helpful?

6. S

   Shari

   Los Angeles

   51 reviews

   4.0

   51 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service!! Our server was one of the best and most competent I can remember anywhere. The food was really good. The negative feedback is that it was way too noisy between a super loud band and kids running around. (It wasn’t even crowded but so noisy.) Also the margaritas are very small and very expensive! Stick to beer. Overall it was pretty expensive for a chain restaurant.
   

   Barrio Queen - SurpriseResponded 4 days ago

   Hi Shari, Thank you for your review! We're glad to hear you enjoyed the excellent service and food at Barrio Queen. We appreciate your feedback regarding the noise level and the margaritas, as it's important for us to provide a comfortable dining experience. Your insights will be taken into account, and we will look into this matter further. We hope to welcome you back soon for another enjoyable visit!
   

   Is this helpful?

7. N

   Nereyda

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time attending tbis restaurant, love it! Will definitely come back
   

   Barrio Queen - SurpriseResponded 4 days ago

   Thank you for your fantastic review, Nereyda! We're so glad to hear that you loved your experience at Barrio Queen and that you chose to return for a second visit. Your support means a lot to our team, and we can't wait to welcome you back for more delicious meals in the future!
   

   Is this helpful?

8. S

   Scott

   South Dakota

   5 reviews

   5.0

   5 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tanner is an excellent server!! Did came out fast, drinks were great.
   

   Barrio Queen - SurpriseResponded 4 days ago

   Thank you for your fantastic review, Scott! We're thrilled to hear that Tanner provided excellent service and that you enjoyed your drinks at Barrio Queen. Your positive feedback means a lot to our team, and we’re always striving to deliver great experiences. We hope to welcome you back soon for another enjoyable visit!
   

   Is this helpful?

9. G

   Geovanni

   Unspecified

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great music. Kept my wife and I dancing in our seats. Friendly staff and good food.
   

   Barrio Queen - SurpriseResponded on February 16, 2025

   Hi Geovanni, Thank you for your wonderful review! We're thrilled to hear that you and your wife enjoyed the great music, friendly staff, and good food at Barrio Queen. Your feedback is important to us, and we will take action if needed to ensure we continue to provide an enjoyable atmosphere for our guests. We hope to see you both dancing in your seats again soon!
   

   Is this helpful?

10. M

    Michael

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    The Asada and the chicken burrito were very salty, the carnitas obviously sat awhile before being served. The enchiladas were good and so was the rice. The service was very very slow. The staff that greeted us were nice and sat us before our reservation time which was appreciated.
    

    Barrio Queen - SurpriseResponded on February 16, 2025

    Hi Michael, thank you for sharing your experience at Barrio Queen. We're sorry to hear that your burritos were too salty and that the carnitas weren't served at their best. It's great to know you enjoyed the enchiladas and rice, as well as the friendly greeting from our staff. Your feedback on the service speed is important to us, and we will take action to look into these concerns. We appreciate your thoughts and hope you might consider visiting us again for a better experience in the future. Thank you!
    

    Is this helpful?