BEAR Northwich

Commentaires sur le restaurant BEAR Northwich de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Kirsty

   Manchester3 commentaires

   2.0

   Y est allé il y a 6 jours

   1. Cote globale 2
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   Disappointing visit, we booked for 4 people, had 2 people on their system. Shoe horned us into a table next to a very large group which meant one of us kept getting budged into by large party. Got my coffee order wrong, showed me my receipt and said I hadn’t ordered the right thing to prove they were right. One ticket was lost and so 3 out of 4 meals arrived and our friend had to wait another 30 mins. The chefs kept ringing the bell for staff to take food out to the pass which was left to get cold ( we could see the pass). Lack of management from the shift leader and only one apology with promise of free drink which never materialised as we had just paid for another round of drinks. They stated they were busy but not short staffed so just disorganisation throughout. As someone who has been multiple times I feel this was the worst visit. Cafe was about at 60% capacity.
   

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2. J

   Jennifer

   Manchester1 commentaire

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Terrible service, we paid for our ordered & waited over an hour, when we asked if our food was coming staff said it hadn’t been processed as we had moved tables ( even though we had asked the staff if we could due to noise levels and my mother in law being partially deaf)we asked for a refund & the manager was very rude and accused me of pointing at her staff when I complained, the reasoning they gave was because they had a table of 18 people to serve and mistakes happen. No apologies given. Such a shame as my family had gone for a celebration breakfast, instead we left hungry and disappointed, I couldn’t believe the bad attitude from the manager on duty, no customer service at all. Wouldn’t recommend.
   

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3. S

   Sian

   Cheshire1 commentaire

   5.0

   Y est allé le 24 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   We booked for brunch as a special outing after some recent events. When we walked in we weren’t sure where we had to go as we’ve never been. We were told to take a seat and someone would be over. We sat for half an hour before we went up and ordered at the counter. It was fairly busy for a Monday, we were fine getting up to order but we were confused why we were told someone would be over. The food was absolutely incredible though, there was one chef in the kitchen and we went over and gave our compliments personally. The drinks were also gorgeous and everyone was so polite. Like I said just maybe a bit more clarity for new visitors of how service works would be a little appreciated but, we know it was busy and everything else was amazing.
   

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4. S

   Stephanie

   Yorkshire1 commentaire

   5.0

   Y est allé le 23 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Another fabulous visit to Bear Northwich, the best coffee and the loveliest staff!
   

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5. j

   justin

   Cheshire1 commentaire

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a lovely time at bear northwich. Service was amazing, the food was fantastic and didn’t have to wait long either. It was brilliant
   

   • 

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6. M

   Mike

   Cheshire2 commentaires

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great staff and service, nice location. We enjoyed seeing The Nightcrawlers band perform.
   

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7. J

   Julie

   Yorkshire1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great band playing at Bear tonight, really good place to enjoy quality live music and nice food and cocktails. Staff are great and really make you feel welcome
   

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8. E

   Elaine

   Manchester5 commentaires

   5.0

   Y est allé le 9 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Bear Veggie breakfast was lovely and would highly recommend.
   

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9. D

   Diane

   Manchester1 commentaire

   4.0

   Y est allé le 2 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   Dirty chairs Relaxed vibe with dogs Idyllic view of River Needs regular cleaning
   

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10. A

    Alistair

    Newcastle2 commentaires

    3.0

    Y est allé le 27 janvier 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 2

    Park in Asda and walk. Don't follow GPS. Wifi and phone signal is non-existent. Food is nice, the staff are pleasant and prices are reasonable.
    

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