Benihana - Boca Raton, FL

Commentaires sur le restaurant Benihana - Boca Raton, FL de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Peter VIP

   West Palm Beach15 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and wonderful service. Great anytime you want a show and good food
   

   Benihana - Boca Raton, FLA répondu il y a 2 jours

   Dear Peter! Thank you for your kind words! We're so glad you enjoyed the food and service. It's always our goal to provide a fun and delicious experience, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another great meal and show soon! 🍣🔥😊
   

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2. A

   Adam

   Fort Lauderdale7 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   The service was really slow. The chef was nice, but didn't put on any show and the place smelled terrible.
   

   Benihana - Boca Raton, FLA répondu il y a 1 jour

   Dear Adam, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your kind words about the chef, but we regret that the service was slow and the atmosphere wasn't up to par. Your comments are valuable, and we hope to improve in these areas. We hope you'll consider giving us another chance in the future.
   

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3. OT

   Client d'OpenTable

   New York City7 commentaires

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   I have my reservation at 6pm they seat us around 6:15 it was 6:45 and no one was serving us, they just left my family in a table and when we asked they said next chef was coming to us but 2 chefs came out to other tables. Service was super bad. I really regret my decision to go there. I loved Benihana but this location is a disaster
   

   Benihana - Boca Raton, FLA répondu il y a 2 jours

   Dear Guest, We're very sorry for the delay and the lack of attention to your table. That’s not the experience we want for our guests, and we understand your frustration. We appreciate you bringing this to our attention, and we’ll be addressing it with our team to ensure better service. We truly regret that this visit didn’t meet your expectations, especially as a Benihana fan. We’d love the opportunity to make things right if you choose to give us another chance. Thank you for your honest feedback.
   

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4. B

   Boyfrdsbday

   New York City2 commentaires

   1.0

   Y est allé il y a 5 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   I was there with 2 children. Rushed meal. Soup & salad presented together. Our chef mixed up everyone’s order. I splurged and ordered filet steak and large shrimp. I watched as he put the filet on someone else’s plate and split shrimp amongst everyone. I got pieces of another strip of very fatty steak. It was already on another’s plate and didn’t feel like starting complaint. Quickly asked if anyone needed take home plates and handed them out, along with the bill . Children’s meals comes with ice cream, and it was completely ignored until I had to look at a menu and tell them.  Needless to say the last time I will be going there. 
   

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5. P

   Pedro

   West Palm Beach3 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Fue una velada excelente, la comida muy buena y el chef una maravilla, amable y con muy buena sazón. Ampliamente recomendable.
   

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6. OT

   Client d'OpenTable

   Caraïbes1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   Jack was wonderful!! Awesome Chef and perfect for our group!
   

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7. k

   katie

   West Palm Beach3 commentaires

   1.0

   Y est allé le 9 mars 2025

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Disaster! Waited 45 + minutes for a table with reservation. Waited another 45 + for food table service. Always a similar experience at this restaurant. Over promise and under deliver. Will not be returning.
   

   Benihana - Boca Raton, FLA répondu le 11 mars 2025

   Thanks for visiting us, Katie. We're sorry to hear about your recent experience at Benihana - Boca Raton, FL. We understand that waiting can be frustrating, especially when you've made a reservation. We apologize for the extended wait times and the service issues you experienced. We're committed to providing excellent food and service, and we're sorry that we fell short during your visit. Your feedback is valuable to us and we'll use it to improve our service. We hope you'll consider giving us another chance to provide a better experience. Best, The Management Team
   

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8. A

   Ashley VIP

   Miami49 commentaires

   5.0

   Y est allé le 5 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our cook was very good, the food was flavorful, and the waiter was very attentive.
   

   Benihana - Boca Raton, FLA répondu le 7 mars 2025

   Hi Ashley, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your experience at Benihana - Boca Raton, FL. It's great to know that our staff's efforts to provide attentive service and flavorful food were appreciated. We strive to make every dining experience memorable and it sounds like we hit the mark with you. We look forward to welcoming you back soon. Best regards, The Management Team
   

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9. OT

   Client d'OpenTable

   Fort Lauderdale1 commentaire

   5.0

   Y est allé le 2 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Gabriel was our chef outstanding Our server was attentive - definitely coming back
   

   Benihana - Boca Raton, FLA répondu le 4 mars 2025

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with our chefs and that our service was up to the mark. We always strive to provide our guests with an exceptional dining experience, and it's wonderful to know we hit the mark during your visit. We look forward to welcoming you back to Benihana - Boca Raton, FL soon. Best wishes, The Management Team
   

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10. KD

    KimberleyD

    Miami6 commentaires

    5.0

    Y est allé le 2 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Always love coming here, the vibes, food service great
    

    Benihana - Boca Raton, FLA répondu le 3 mars 2025

    Thanks for visiting us, Kimberley! We're overjoyed to hear that you always love coming to Benihana - Boca Raton, FL. It's fantastic to know that you enjoy the vibes, food, and service. We truly appreciate your kind words and high ratings. We look forward to serving you again soon!
    

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