Benihana - Conroe, TX

Review summary

1. K

   Keiko

   Houston

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Hibachi was good but appetizers were not very good and expensive . Overpriced food and drinks.
   

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2. J

   John

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   The restaurant had a disappointing night with mostly empty tables and poor food quality. The onion soup was bland, the salad watery, and the fried rice was overcooked. The shrimp appetizer was okay, but the meal shrimp were undercooked. The lobster was shredded, and the steak was just alright. Overall, the experience didn't meet our previous expectations.
   

   Benihana - Conroe, TXResponded 5 days ago

   Thanks for the review, John. We're sorry to hear that your experience at Benihana - Conroe, TX didn't meet your expectations. We take your comments about our food quality seriously and we'll discuss them with our team. We're glad to hear that you appreciated our service, but we're sorry that the overall experience was just as you expected. We hope you'll give us another chance to impress you in the future.
   

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3. D

   Dennis

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our go to spot for special occasions. Always great food and service and entertainment.
   

   Benihana - Conroe, TXResponded 4 days ago

   Thanks for the feedback, Dennis! We're thrilled to hear that Benihana - Conroe is your go-to spot for special occasions. It's great to know that you always enjoy our food, service, and entertainment. We always strive to provide an exceptional dining experience and your kind words affirm that we're on the right track. We look forward to serving you again soon!
   

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4. J

   James

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time celebrating a college graduation. Food was great and chef was entertaining!
   

   Benihana - Conroe, TXResponded on December 15, 2024

   Thanks for visiting us, James! We're thrilled to hear that you enjoyed your college graduation celebration at Benihana - Conroe. It's wonderful to know that our chef's entertainment added to your overall experience. We're also glad that you found the food great and service excellent. We strive to provide our guests with the best dining experience possible and your feedback helps us do just that. We look forward to serving you again soon!
   

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5. k

   keith

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Martin and Server Leah were great !! The layout of the resturant is open an airy with great ambiance!
   

   Benihana - Conroe, TXResponded on November 30, 2024

   Hello, Keith! We're thrilled to hear that you enjoyed your experience at Benihana - Conroe! It's wonderful to know that our chef and server made a positive impression on you. We strive to create an open and ambiance-rich environment, and we're glad you appreciated it. Thank you for your kind words and high ratings. We look forward to serving you again soon! Best regards, The Management Team
   

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6. V

   Vinessa

   VIP

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff was extremely pleasant, food was very good, table was a bit tight for group, so asked to be moved. The Benihana photo comp was a pleasant surprise. We did have to ask for our side of rice, which wasn’t provided after the chef grilled our entree selections. Overall, we appreciate the service we received (given it was Thanksgiving Day) and can’t complain about anything. We’re grateful, and would return under the right circumstances. Thanks to the manager for checking in and providing a coupon for our next visit.
   

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   Benihana - Conroe, TXResponded on November 30, 2024

   Thanks for the feedback, Ness! We're thrilled to hear that you had a pleasant experience with our staff and enjoyed our food. We apologize for the tight seating and the lack of service during your visit. We're always looking to improve and your feedback is invaluable in this regard. We're glad you appreciated the Benihana photo comp and are grateful for your understanding on a busy holiday. We look forward to welcoming you back under better circumstances in the future.
   

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7. J

   Janece

   VIP

   Las Vegas

   14 reviews

   5.0

   14 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katie was great! Kelly the manager was very nice and attentive. Chef Justin did an amazing job with our meal! Highly recommend!
   

   Benihana - Conroe, TXResponded on November 22, 2024

   Hello Janece! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Benihana - Conroe. Your kind words about our service and food have truly made our day! We're delighted that you'd recommend us and we look forward to serving you again soon. Best regards, The Management Team
   

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8. A

   Audrey

   Houston

   1 review

   5.0

   1 review

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my husband's first experience with Japanese food, and Dlynn, our server, and Chef James made this a wonderful birthday for him. The service was great, food so tasty, Chef James wowed with his presentation, and Jose, the manager made us feel very special. Kuddos to the staff and management!
   

   Benihana - Conroe, TXResponded on November 9, 2024

   Thanks for the feedback, Audrey! We're thrilled to hear that your husband's first experience with Japanese food was a success, and that he enjoyed his birthday with us at Benihana - Conroe. It's wonderful to know that our team made your husband's special day memorable with their service and food presentation. We always strive to make our guests feel special, and your kind words are a testament to our efforts. We look forward to welcoming you back for more memorable meals!
   

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9. T

   Thomas

   Houston

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Hibachi chef was great. Very entertaining and friendly. Our kids loved him. Our Server did an excellent job taking care of everything.
   

   Benihana - Conroe, TXResponded on November 7, 2024

   Hey Tom! Thanks for the feedback! We're thrilled to hear that you and your family had a great time at Benihana - Conroe. It's wonderful to know that our Hibachi chef and kids enjoyed their time with us. We're also pleased to know that our service met your expectations. We strive to provide excellent food and service to all our guests. We appreciate your high ratings and look forward to serving you again soon!
   

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10. R

    Raquel

    Houston

    1 review

    5.0

    1 review

    Dined on October 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The best experience I have had at a Benihana food was excellent
    

    Benihana - Conroe, TXResponded on October 27, 2024

    Dear Raquel! Thanks for the feedback! We're thrilled to hear that you had an excellent experience at our Benihana - Conroe location. It's always a pleasure to serve guests like you who appreciate the quality of our food and service. We look forward to your next visit!
    

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