Benihana - Downey, CA

Commentaires sur le restaurant Benihana - Downey, CA de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Daniel

   Las Vegas2 commentaires

   1.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 1
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   Reservation was at 8:15, we did not get sat until 9:30 and food around 10pm. One of the members of my party are diabetic, so having to wait almost 2 hours from the time of our reservation made it challenging. Especially when the staff couldn’t really give us a decent estimated time till our table would be ready. For the price of the meal and the wait the management staff wasn’t willing to budge on any sort of comp aside from 1 appetizer. So needless to say it was a very disappointing experience.
   

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2. TZ

   TinaZ

   Los Angeles3 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   Seated at our exact reservation time. Our server was AWESOME !! Very loud , so expect that. Food was ok. You’re really paying for the show. Parking is a nightmare. Give yourself extra time.
   

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3. DG

   DannyG

   Los Angeles4 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Great service. I Noticed they didn’t serve bean sprouts with our meal like they do at Anaheim location. Otherwise, good service and food!
   

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4. BL

   BriselL

   Los Angeles3 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everyone was very friendly, the food was delicious and our cook made everything even better.
   

   Benihana - Downey, CAA répondu il y a 5 jours

   Thanks for the feedback, Brisel! We're thrilled to hear that you had a great experience at Benihana - Downey, CA. It's wonderful to know that our friendly staff, delicious food, and superior service made your visit enjoyable. We strive to make every dining experience a memorable one, and your kind words are a testament to our efforts. We look forward to welcoming you back soon for another delightful meal.
   

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5. OT

   Client d'OpenTable

   Los Angeles1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   Kelonnie was a great chef Gave us a show we had never had before. Seasoned the food just right didn’t have to ask for extra garlic butter
   

   Benihana - Downey, CAA répondu il y a 5 jours

   Dear Guest! We're thrilled to hear that you had a great experience at Benihana - Downey, CA! It's fantastic to know that our chef made a lasting impression on you. We're glad you enjoyed your meal and found it seasoned just right. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon. Best regards, The Management Team
   

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6. A

   ARIKA

   Los Angeles2 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   As long as precious is the chief it’s the best experience
   

   Benihana - Downey, CAA répondu il y a 1 jour

   Dear Arika, Thank you so much for your kind words! We’re thrilled to hear that Chef Precious made your experience special. Our team takes great pride in delivering the best service and flavors, and your feedback means the world to us. We look forward to welcoming you back for another amazing meal soon!😊
   

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7. OT

   Client d'OpenTable

   Los Angeles3 commentaires

   1.0

   Y est allé le 7 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   I’ve visited this Benihana’s plenty of times and this was one of the most dull experiences. We were celebrating 2 birthdays and their experience was underwhelming especially for the price. Food was bland and our chef did not interact with the table or provide an entertaining show.
   

   Benihana - Downey, CAA répondu le 8 mars 2025

   Dear Guest! We're truly sorry to hear about your disappointing experience at Benihana - Downey, CA. We strive to provide a memorable dining experience for all our guests, and it's clear that we fell short during your visit. We appreciate your feedback about the food and service, and we're truly sorry that we didn't meet your expectations. We'll certainly take your comments into consideration as we continuously work to improve our restaurant. We hope you'll give us another chance to provide you with a better dining experience. Best regards, The Management Team
   

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8. OT

   Client d'OpenTable

   Comté d’Orange1 commentaire

   5.0

   Y est allé le 6 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service from the bartender Chris. Food is always delicious! Perfect for mid day when it’s not crowded. Cute lunch date with my bestfriend.
   

   Benihana - Downey, CAA répondu il y a 6 jours

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed our food and found it to be perfect for mid-day dining. It's always our goal to create a cozy atmosphere for our guests, so we're glad you appreciated it. We're also glad to hear that our service team was able to provide you with great service. We strive to make every visit a perfect one for our guests, and your feedback helps us do that. We look forward to serving you and your bestfriend again soon!
   

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9. L

   Lakya

   Los Angeles1 commentaire

   5.0

   Y est allé le 4 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   It was a great experience and the food and drinks were great
   

   Benihana - Downey, CAA répondu le 5 mars 2025

   Thanks for visiting us, Lakya! We're thrilled to hear that you had a great experience at Benihana - Downey, CA. It's wonderful to know that you enjoyed our food and drinks, and found great value in your visit. We always strive to provide top-notch service, so we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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10. O

    Oscar

    Los Angeles1 commentaire

    1.0

    Y est allé le 3 mars 2025

    1. Cote globale 1
    2. Nourriture 5
    3. Service 1
    4. Ambiance 2

    Reservation at 5:30pm, everyone was there st this time, still not seated until 20 mins later. No server for 20 minutes, got order of drinks, then another 30-45 minutes without a server. Went without drinks for about 1 hour, meanwhile the food preparation and the service from person cooking it was amazing, cheers to Steven for being accommodating and respectful. Once done cooking, it was back to service nightmare.. no apologies, no communication, just no service with water or even to get the bill took another 24 minutes. Needlessly, definitely not coming back to this location. The only explanation given was our server was too busy with larger parties, aka poor staffing, bad management and worst organization.
    

    Benihana - Downey, CAA répondu le 4 mars 2025

    Hey Oscar, We're really sorry to hear about your experience at Benihana - Downey, CA. We understand that waiting can be frustrating and we apologize for the long wait you experienced. We strive to provide timely service and it's clear we missed the mark during your visit. We take your feedback seriously and will address this issue with our team to ensure better service in the future. We hope you'll reconsider and give us another chance to make it right. Best, The Management Team
    

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