Benihana - Downey, CA

Review summary

1. m

   mayra

   Los Angeles

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Wanted a hibachi thanksgiving and that was accomplished. Thank you
   

   Benihana - Downey, CAResponded today

   Hey Mayra! Thanks for visiting us at Benihana - Downey. We're thrilled to hear that you were able to have a hibachi Thanksgiving. We strive to accommodate all guests and your feedback is a testament to our team's hard work and dedication. We're glad you enjoyed your experience and we look forward to serving you again soon!
   

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2. D

   Debra

   Los Angeles

   10 reviews

   vip
   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We spent our Thanksgiving at Benihana. I was surprised at the amount of people that were there. Our chef was excellent. I am a pescatarian. He made sure not to cross contaminate my food with beef, chicken or pork. Everything was excellent.
   

   Benihana - Downey, CAResponded today

   Thanks for the review, Debra! We're thrilled to hear that you had an excellent experience at Benihana - Downey especially during the Thanksgiving holiday. We take pride in our team's ability to cater to different dietary preferences and we're glad to know that our chef was able to accommodate your request. We appreciate your kind words and look forward to serving you again soon.
   

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3. P

   Patricia

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent . Service and cooking food entertainment was excellent
   

   Benihana - Downey, CAResponded today

   Thanks for the review, Patricia! We're thrilled to hear that you enjoyed your experience at Benihana - Downey. It's always wonderful to know that our service and food met your expectations. We strive to provide an exceptional dining experience for all our guests. We appreciate your kind words and look forward to welcoming you back soon!
   

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4. D

   Darian

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Maria was our chef and she was awesome. Our food was prepared to perfection. Not overcooked or undercooked, seasoned perfectly and cooked gracefully. 🤗🔥🔥
   

   Benihana - Downey, CAResponded today

   Hey Darian! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Downey. It's wonderful to know that our chefs prepared your food to perfection and that you found the flavors to your liking. We strive to provide the best dining experience possible, and your comments are greatly appreciated. We look forward to serving you again soon.
   

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5. M

   Marsha

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Precious was AMAZING! We’ve been to Benihana’s a few times and the service and food have never been this good. Lenelle was a great host and very attentive.
   

   Benihana - Downey, CAResponded 5 days ago

   Hey Marsha! Thanks for visiting us at Benihana - Downey! We're thrilled to hear that you had an exceptional experience with our service and food. It's always our goal to provide the best possible experience for our guests. We're glad you've had positive feedback about our chef and the attentive service from our team. We appreciate your kind words and look forward to serving you again soon!
   

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6. R

   Ron

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The place was packed (Saturday night), but we were seated promptly and experienced excellent service. Darren did a great job as our Teppanyaki chef. This Benihana is located within a large mall with many interesting nearby places, such as Handel's homemade ice cream.
   

   Benihana - Downey, CAResponded 5 days ago

   Thanks for visiting us, Ron! We're thrilled to hear that you had prompt seating and excellent service during your visit to Benihana - Downey. We're especially glad that you enjoyed our Teppanyaki chef and the unique surroundings of our location. We noticed your feedback on the value and we appreciate your honesty. We strive to provide the best experience and your feedback helps us improve. We look forward to serving you again soon!
   

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7. W

   Wendy

   Orange County

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   On a Saturday night at 5:00 pm they were out of many of their beers , ice tea machine was "broken", food had no flavor. Chef was not energetic but spoke broken English and we could not understand him. Scallops weren't cooked all the way. We all returned home and needed a snack because we were still hungry even after getting 5 course meal. The restaurant is very small and extremely loud. We could not hear anyone else from our table talk unless they were sitting next to you
   

   Benihana - Downey, CAResponded on November 18, 2024

   Dear Wendy! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Downey didn't meet your expectations. We apologize for the issues with our beer selection and the scallops not being cooked to your preference. We also regret that you found our service challenging. Your comments are valuable and will be used to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience.
   

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8. T

   Taylor

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Quail was fantastic!!!! I will definitely be back again REALLY soon
   

   Benihana - Downey, CAResponded on November 19, 2024

   Dear Taylor! Thanks for visiting us at Benihana - Downey! We're thrilled to hear that you had a fantastic experience with our chef. We strive to provide the best service and food, so your kind words mean a lot to us. We're looking forward to your next visit. See you soon!
   

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9. K

   KARINA

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Waited 3 months to get the banana tempura and they didn't have it.
   

   Benihana - Downey, CAResponded on November 17, 2024

   Thanks for the feedback, Karina! We're truly sorry to hear about the inconvenience you experienced with the banana tempura. We understand that waiting for a dish can be frustrating, especially when we're short on our usual items. Please know that we take your comments to heart and we will look into this matter to ensure it doesn't happen again. We appreciate your patience and hope you'll give us another chance to provide you with the exceptional service that Benihana - Downey is known for.
   

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10. N

    NICOLE

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Rickey is the best chef at this place. He is the only one I would let cook for me. The server came back timely and check on the table. It’s was not busy for a Friday. A plus for me.
    

    Benihana - Downey, CAResponded on November 17, 2024

    Hello, Nicole! Thank you for your wonderful review and for rating us so highly. We're thrilled to hear that you had a great experience with us and that our team's dedication to excellence is appreciated. We're also glad to hear that you appreciated our timely and attentive service. We strive to make every dining experience memorable and we're glad to know we succeeded. We hope to see you again soon at Benihana - Downey. Best regards, The Management Team
    

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