Benihana - Las Vegas Strip, NV

Review summary

1. A

   Arii

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was very good but the restaurant was very noisy. Maybe because our cook was calm, small show, not fast food but quick cooking, what a pity. Small computer bug, card payment wasn’t possible. Fortunately, the food was very good.
   

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2. O

   Ortiz

   San Diego

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Where do I start ? .. Made a reservation at 8pm . Me and my wife were celebrating our anniversary. Took about 15 mins for someone to get a drink order in . We got our drinks that tasted like pure sugar. Our Order was taken after 10 mins we both wanted to share the trio. The cook to 35 mins to get started its was an hour into us sitting. He was not entertaining at all when serving the food everyone at our table had there food except for us . The service was horrible. We decided to just pay for our sugar drinks and leave never going there again.
   

   Benihana - Las Vegas Strip, NVResponded 2 days ago

   Hello Ortiz, We're truly sorry to hear about your experience at Benihana - Las Vegas Strip, NV. It's clear that we did not meet your expectations, and for that, we sincerely apologize. We strive to provide a memorable dining experience for our guests, and it's clear that we fell short during your visit. Your feedback about the long wait times and the lack of entertainment from our staff is concerning and not indicative of our usual standard. We assure you that we will take your feedback seriously and work on improving our service. We hope that you might give us another chance to provide you with the experience you deserve.
   

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3. D

   Dominic

   Las Vegas

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Personnel all around friendly Angel was very entertaining. Food for the price is very good.
   

   Benihana - Las Vegas Strip, NVResponded 2 days ago

   Hey Dominic, thank you for taking the time to share your experience at Benihana - Las Vegas Strip, NV. We're thrilled to hear that you enjoyed our food and found our staff to be friendly and entertaining. We always strive to provide a great dining experience for our customers, and your feedback is a testament to our efforts. We hope to see you again soon for another round of our delicious food. Thanks again!
   

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4. S

   Syed

   VIP

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tony was amazing!! One if my best experiences at Benihana and will definitely come again when in Vegas. Thank you soo much for taking care if us!!
   

   Benihana - Las Vegas Strip, NVResponded 2 days ago

   Thanks for visiting us, Syed! We're thrilled to hear that you had an amazing experience at Benihana - Las Vegas Strip, NV. It's wonderful to know that we've made your visit special. We always aim to provide the best service and food, and your kind words truly mean a lot to us. We're looking forward to your next visit when you're in Vegas again. Thanks again!
   

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5. j

   joshua

   Denver

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waiter was horrible food was horrible everything stocked cold food
   

   Benihana - Las Vegas Strip, NVResponded 3 days ago

   Hi Joshua, We're really sorry to hear about your recent experience at Benihana - Las Vegas Strip, NV. We take pride in our food and it's disappointing to know that it didn't meet your expectations. We appreciate your feedback and will certainly look into this matter to ensure it doesn't happen again. We hope you'll give us another chance to make it right. Best, The Management Team
   

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6. M

   Maria

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo estuvo muy delicioso con mucho gusto volveremos ❤️
   

   Benihana - Las Vegas Strip, NVResponded 4 days ago

   Estimada Maria! ¡Muchas gracias por su visita y su amable comentario! Nos alegra saber que disfrutó su experiencia con nosotros. 😊 ¡Esperamos verlo de nuevo pronto! 🍽️✨
   

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7. J

   James

   San Francisco

   12 reviews

   4.0

   12 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic meal! Absolutely delicious and fresh. Great quality ingredients. Place was a little dirty and greasy light fixtures. Great waiter and chef!
   

   Benihana - Las Vegas Strip, NVResponded 5 days ago

   Thanks for the review, James! We're thrilled to hear that you enjoyed your meal at Benihana - Las Vegas Strip, NV. Our team takes great pride in using fresh, high-quality ingredients and providing a top-notch dining experience. We apologize if the lighting was a bit dim and the place was a bit dirty for your comfort. We're glad the service and food met your expectations. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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8. T

   Terry

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and fantastic food in a fun atmosphere!
   

   Benihana - Las Vegas Strip, NVResponded 5 days ago

   Hi Terry, We're over the moon to hear that you had an excellent experience at Benihana - Las Vegas Strip, NV. It's wonderful to know that our service and food were able to make your visit fun and memorable. We strive to provide an exceptional dining experience, and your feedback tells us we're on the right track. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon! Best wishes, The Management Team
   

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9. L

   Lilly

   Ottawa

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific entertainment! Grest tasting food. We'll definitely be back!
   

   Benihana - Las Vegas Strip, NVResponded 6 days ago

   Thanks for visiting us, Lilly! We're thrilled to hear that you enjoyed the terrific entertainment, great food, and the overall experience at Benihana - Las Vegas Strip, NV. We strive to provide a memorable dining experience for all our guests and it's great to know we hit the mark for you. We're looking forward to welcoming you back soon!
   

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10. T

    Tara

    Las Vegas

    4 reviews

    3.0

    4 reviews

    Dined on February 16, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2

    Disappointed to have a 8pm reservation but not be seated until almost 9pm.
    

    Benihana - Las Vegas Strip, NVResponded 6 days ago

    Hey Tara, We're truly sorry to hear about your recent experience at Benihana - Las Vegas Strip, NV. It's certainly not the standard we aim to provide our guests, especially when they've made a reservation. We understand how frustrating it must have been to wait for such a long time. We appreciate your patience and understanding, and we're glad to hear that you enjoyed our food. We're committed to improving our service and we'll strive to ensure this doesn't happen again. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

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