Benihana - Temecula, CA

Review summary

1. L

   Leticia

   Palm Springs

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kevin is the best chef! Will be back because of him!
   

   Is this helpful?

   Report
2. A

   Anna

   Los Angeles

   4 reviews

   vip
   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I would have expected better quality for the price. I ordered the chicken teriyaki 5 course meal. There were parts of the chicken that were hard. Didn’t taste like it was freshly cooked. The onion soup was warm and almost cold.
   

   Is this helpful?

   Report
3. M

   Mauricio

   San Diego

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the dinner with my family, we had a great time as Luis cooked for us. He was very engaging and entertained everyone. Food was cooked perfectly and everyone enjoyed their meal
   

   Benihana - Temecula, CAResponded 3 days ago

   Hey Mauricio! Thanks for the feedback! We're thrilled to hear that you and your family had a great time at Benihana - Temecula. It's wonderful to know that you found our food cooked to perfection and everyone enjoyed their meal. We always strive to make our guests feel engaged and entertained, so we're glad it added to your experience. We look forward to serving you again soon!
   

   Is this helpful?

   Report
4. L

   Lee

   Palm Springs

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This newer location has come a long way since it opened. The staff was super. Even the chefs (ours was awesome) have become more comfortable with their work and are as entertaining as they were skilled. The servers were super attentive yet not obnoxious (their timing was great). The food was prepared perfectly. Since my first time visiting this location, I would say that it has come into its own and is now a great destination.
   

   Benihana - Temecula, CAResponded 3 days ago

   Hey Lee! We're thrilled to hear that you enjoyed your experience at our newest location in Temecula. Your kind words about our staff, chefs, and servers truly made our day! We're so glad to know that our efforts to make the dining experience enjoyable and professional have been successful. We're always working on improving our food and service, so we appreciate your feedback. We're looking forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

   Report
5. A

   Angelique

   San Joaquin

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was a hour thirty minute wait so everything after was just okay
   

   Benihana - Temecula, CAResponded 3 days ago

   Dear Angelique! Thanks for the feedback. We're sorry to hear about the long wait time you experienced. It's not the standard we aim for at Benihana - Temecula. We're glad to hear that you found our food good and service okay. We appreciate your patience and hope you'll give us another chance to provide a better experience.
   

   1 person found this helpful

   Report
6. T

   Timothy

   San Diego

   14 reviews

   vip
   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   How was Chef tonight was awesome. He did a great job cooking our food the way we wanted it. 
   

   Benihana - Temecula, CAResponded 4 days ago

   Dear Tim! Thanks for visiting us at Benihana - Temecula! We're thrilled to hear that you enjoyed your experience with us, especially our chef's cooking. It's always our goal to provide our guests with the best possible food and service. Your kind words mean a lot to us. We look forward to welcoming you back soon for another awesome experience.
   

   Is this helpful?

   Report
7. T

   Tracy

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went to celebrate my daughter’s birthday - staff was very accommodating and we had a wonderful time and food was delicious.
   

   Benihana - Temecula, CAResponded 4 days ago

   Hi, Tracy! We're thrilled to hear that you had a wonderful time celebrating your daughter's birthday at Benihana - Temecula! It's wonderful to know that our staff was able to accommodate your special occasion and that you enjoyed our food. We strive to create memorable experiences for our guests, and your kind words are truly appreciated. Thank you for choosing us for your celebration. We look forward to serving you again soon!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on November 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Grill dirty, and chef opted to cook on old food particles.
   

   Benihana - Temecula, CAResponded 7 days ago

   Dear Guest! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Temecula. It's clear that we fell short in providing the clean and efficient service we strive for. We take your comments very seriously and will work on improving the issues you've mentioned. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
   

   1 person found this helpful

   Report
9. OT

   OpenTable Diner

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Clarissa was an excellent server and Levi was an excellent Chef too. The dinner took 1 1/2 from beginning to end.
   

   Benihana - Temecula, CAResponded on November 17, 2024

   Dear Guest! We're thrilled to hear that you had an excellent experience at Benihana - Temecula! It's wonderful to know that our team was able to provide you with excellent service and the meal was well worth the wait. We always strive to provide the best service and food to our guests, and we're glad we could live up to your expectations. Thank you for choosing us, and we look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

   Report
10. J

    Jennifer

    Orange County

    2 reviews

    2.0

    2 reviews

    Dined on November 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    We had reservations at 7:30 and didn’t get seated until 8:30. It wasn’t crowded they were just trying to fill empty spots so our table didn’t have empty chairs. Food wasn’t great. Chicken was really dry. Didn’t eat until 9:30. I’ve eaten at several Beni Hana’s over the years. This experience was my least favorite. Do better.
    

    Is this helpful?

    Report