Benno at Hotel San Cristóbal

Review summary

1. R

   Robert

   Houston2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, setting and service. Every course was excellent and the service was top notch. Would highly recommend.
   

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2. j

   juan de dios

   Guadalajara1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simplemente espectacular, la comida súper sorprendente y deliciosa
   

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3. M

   Meghan VIP

   Jacksonville9 reviews

   4.0

   Dined on January 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and services were great. The only downside is how cold it was “inside.” For late January it would nice if they were willing to completely close the windows and doors. I’m sure it is lovely open like that 9 months of the year.
   

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4. m

   mathew VIP

   Los Angeles6 reviews

   5.0

   Dined on January 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner at this amazing hotel! We had a few very unique dishes. The scallops with gnocchi and chorizo was fantastic. The grilled Caesar oysters was an experience!
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the scallops with gnocchi and chorizo, as well as the grilled Caesar oysters. It’s always a pleasure to offer unique dishes to our guests, and we're so happy you had a memorable time. We truly appreciate your visit and look forward to welcoming you back soon for another great experience!
   

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5. J

   James W

   Greater Boston9 reviews

   3.0

   Dined on January 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The setting, service and ambiance are excellent. The menu options are notably limited. The execution of each option is overwhelmingly complicated rather than complex. Each option would fare better with at least two fewer ingredients. On balance, the chef should rely primarily on the essence of Mexican cuisine: direct access to fine, local ingredients and simple preparation.
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Dear Guest, Thank you for sharing your feedback. We truly appreciate your kind words about the ambiance, service, and quality of our ingredients. We also value your suggestion about simplifying our dishes, and we will certainly take your advice into consideration as we continue to find the right balance between creativity and the essence of Mexican cuisine. We would love the opportunity to welcome you back and provide you with an even more satisfying experience. Best regards,
   

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6. S

   Sandra VIP

   Atlanta8 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner at sunset was beautiful. The food was delicious but the best part of the experience was our server Edna- absolutely fabulous service
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Thank you so much for your kind words, we agree with you our staff is the best! Cant wait to have you back soon.
   

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7. J

   Jill

   Orange County3 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We loved the setting outside watching the sunset. The Arugala salad was very tasty. The brioche bread delicious. The sea bass was perfectly cooked in the lemon wine sauce. My chicken was over cooked I think. Dry. But the service was impeccable. Edna and Enrique did a fabulous job. And took such good care of us. The best. We also loved the carrot cake for Pablo’s birthday. Outstanding. Thank you.
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Dear Guest, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed the sunset view, the arugula salad, the brioche bread, and the perfectly cooked sea bass. We’re also happy that the carrot cake was a hit for Pablo’s birthday—what a great way to celebrate! However, we do want to sincerely apologize for the overcooked chicken. That’s certainly not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we’ll make sure to pay closer attention to this in the future. We’re grateful for the amazing service you received from Edna and Enrique, and we’ll be sure to pass along your kind words to them. Thank you again for your feedback, and we hope to welcome you back soon! Warm regards,
   

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8. E

   Elena

   Baja California4 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Accogliente e con possibilità di cenare al chiuso (io ci sono stata inizio gennaio e la sera fa freddo per cenare all'aperto), proposta di piatti che si differenziano dagli altri locali e tutti veramente buoni; non un locale economico, ma prezzo adeguato
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Gentile Ospite, Grazie mille per aver condiviso la sua esperienza! Siamo felici che abbia apprezzato l'atmosfera accogliente, la nostra selezione di piatti e la qualità del cibo. È sempre un piacere sapere che i nostri ospiti si sentano a loro agio e che il nostro menu sia stato di suo gradimento. La ringraziamo anche per il commento sul prezzo, cerchiamo sempre di offrire un'esperienza di valore. Speriamo di accoglierla di nuovo presto! Cordiali saluti,
   

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9. J

   Javier

   Cancun3 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We would like to point out the excellent service from Alfonso. The overall experience it have wouldn’t be the same. He is a great waiter. Regarding the food, Elote’s ribs is a must, one of the best dishes I’ve ever tried. For the main course, it was great but in my personal opinion, there is room for improvement. If you’re in Todos Santos area, I strongly recommend this place.
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Dear Guest, Thank you for your thoughtful review! We're thrilled to hear that you enjoyed the Elote Ribs—it’s truly one of our favorite dishes as well! We also appreciate your kind words about Alfonso, and we’re glad he made such a positive impact on your experience. Your feedback on the main course is invaluable, and we will certainly take it into account as we continue to refine and improve our offerings. We’re grateful for your recommendation, and we look forward to welcoming you back if you're ever in the Todos Santos area again! Best regards,
   

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10. b

    beefheartsplease VIP

    San Francisco1 review

    3.0

    Dined on December 24, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 5

    View is amazing if they’ll let you sit at a view table. I was informed other reservations had taken all the view tables. I had to insist twice and they eventually conceded and no one showed up to any of the surrounding tables anyway. Service was slow and inaccurate, then they charged us for their mistake. Food was good but with so many other options Benno won’t be repeated.
    

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