Bernie's

Review summary

1. J

   Janice VIP

   Vancouver3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening! Incredible food and service! Definitely will go back
   

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2. J

   Jorin

   New York City4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love Bernie’s but it was too loud! Difficult to chat with my friend.
   

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3. R

   Ray

   Vancouver6 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you’re a foodie you won’t be disappointed. Service was worth 20%.
   

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   Bernie'sResponded on March 1, 2025

   Really happy to hear you enjoyed it, Ray! Cheers.
   

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4. OT

   OpenTable Diner

   Vancouver2 reviews

   1.0

   Dined on February 27, 2025

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 2

   We reserved this for our 20th anniversary dinner, unfortunately it was incredibly busy on a Wednesday night and we were sat at a tiny table for two, barely big enough for the menus, aside from glasses for water, drinks, candles. It was also situated in the middle of the isle to the kitchen and bathrooms, so there was a constant stream of staff and patrons whisking by the table. The menus kept getting knocked off the table and the drinks almost spilled a few times. These tiny tables have to go. Maybe they are good for a coffee somewhere, not a nice ding place like this. It was so uncomfortable that we just had an appetizer and drink & left to go elsewhere for our dinner. Good food, nice place, but they are trying to pack too many people into a place that has plenty of other seating upstairs.
   

   Bernie'sResponded on March 1, 2025

   I am incredibly sorry to hear about this experience. Thank-you for taking the time to share your important feedback so I can bring it to the attention of our management team. I feel really badly that your special occasion was negatively impacted by this seating and I apologize. We'd really love to be able to welcome you properly another time. I hope we have that opportunity to show you the kind of hospitality we strive to provide.
   

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5. R

   Rick

   Vancouver4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food!! A variety of choices for any food preference. I liked the 3- course dinner choices. Friendly and attentive staff. I would surely return.
   

   Bernie'sResponded on February 25, 2025

   Thanks very much, Rick! Really happy to hear you enjoyed your visit, and it means a lot that you'd consider joining us again. I hope we have the opportunity to welcome you back.
   

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6. S

   Stephan

   Vancouver1 review

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience being served by Griffin. Truly a wonderful experience and exceptional service. Thank you.
   

   Bernie'sResponded on February 25, 2025

   Griffin is the best! Thank-you so much for taking the time to share these kind words - I'll make sure to pass them along. We're very lucky to get to work with him, and I'm really glad you enjoyed your experience.
   

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7. A

   AmberRose

   Vancouver4 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner out at Bernie’s! We enjoyed the cocktail hour drink specials, and ordered a variety of entrees and a couple starters. Their calamari is ok, it could have been a little crisper but the side sauces were good. We ordered Panchetta Roast and Gnocchi with Vodka cream sauce. Both dishes were outstanding! Would recommend! Our server Kenya was friendly and attentive and we loved the ambiance. We will definitely return for the dinner and show.
   

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   Bernie'sResponded on February 25, 2025

   So happy to hear you enjoyed your visit! Thank-you for taking the time to share your review. We very much appreciate both the kind words about your mains, and the feedback about the calamari. I'll make sure to pass your compliments along to Kenya, too! Thanks for taking the time to recognize her. It means a lot that you plan to join us again - we'll look forward to welcoming you back.
   

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8. D

   Darcy

   Vancouver2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   This is the 1st average experience that we have had at Bernie’s. It was a Valentines dinner special. The meal sounded and looked delicious…. The dinner was not cheap. Unfortunately, the meal itself arrived at the table…. Warm at best. I think this may have put me off…. As I just didn’t think the value for the meal was there, which was very disappointing. The multiple staff were amazing as usual. In the end, I’d still recommend this restaurant and am hoping this Valentine’s dinner was just an anomaly.
   

   Bernie'sResponded on February 21, 2025

   Darcy, your review is very generous despite our shortcomings. Thank-you so much. I'm really sorry to hear that we didn't deliver on this special occasion and certainly understand you disappointment. I too hope this was just an anomaly and am confident that's the case, but I apologize. I hope we have the opportunity to welcome you back and do better. I know we can.
   

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9. E

   Emma

   Vancouver1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great vibe, very quick and kind service, off menu cocktails not always the most consistent but that seems valid. A lot more seating options than expected, and a great location.
   

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   Bernie'sResponded on February 21, 2025

   Thank-you so much, Emma! We really appreciate you taking the time to share your review.
   

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10. T

    Tony

    Vancouver1 review

    3.0

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    It’s a lovely place to eat. However although the food was tasty and flavorful, it was lukewarm when it came to the table. Had the food been hot I’d given it four stars for sure.
    

    Bernie'sResponded on February 21, 2025

    That's definitely not ideal, Tony. I apologize and share your disappointment. I know our Chef will be keen to hear this feedback and address it with his team. If you're willing to give us another shot, I know we can do better. I hope we might have the opportunity to welcome you again sometime. Regardless, thank-you for your review.
    

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