BHAGEECHA

Review summary

1. B

   Bella

   Hertfordshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the atmosphere and the food, service was excellent
   

   Is this helpful?

   Report
2. P

   Punit

   London

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We were a party of 3 that went for dinner to Bhageecha. Starting with the positives, the booking process was easy and one of our party was not sure if they would be able to attend. The management were kind enough to note that and were accommodating and said it would not result in any charge. In the end we all attended which was good. The ambience is exuberant and high end and it does make you feel you are in a special place. The food was tasty and good and the portion size is reasonable (enough for two), could be slightly more but I guess that is the reflection of the offerings these days. The cost is reflective of the ambience and food so it seemed reasonable and ok value for money. Unfortunately the service was not up to expectation given the standard and high end style of this restaurant. We had to wait ages for the main meal and had to remind the waiting staff a couple of times which was not good, this can be improved upon for sure. We did mention it after paying the bill and the staff was apologetic but could have been more engaged. Also our first table was shaky (4 seater by the window just as you enter and on the right) and did not expect this given the calibre of the restaurant. I complained and whilst there was acknowledgement, I had to ask to be moved to another 4 seater table which thankfully they accommodated. I would have expected to be shifted straight away without having to ask. So a note for management re health and safety as well, Overall I would recommend the restaurant to be tried and a good treat for special occasions or when taking special people :-)
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 1

   Not the best food. Not served hot and it’s only warm, not even the serving dishes are warmed, they were cold. Felt that the peppers in the chilli paneer where out of date or just poor quality.
   

   Is this helpful?

   Report
4. H

   Hasmukh

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on November 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was average. We had chosen the conservatory area but we were given the table in main restaurant.
   

   Is this helpful?

   Report
5. s

   simon

   London

   4 reviews

   5.0

   4 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very enjoyable food was excellent had a lovely evening.
   

   Is this helpful?

   Report
6. S

   Shruti

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good , near-authentic Indian food. Great ambience. Most amazing service I have encountered in restaurants for a while. Would definitely revisit and also recomment
   

   Is this helpful?

   Report
7. E

   Elizabeth

   Hertfordshire

   8 reviews

   4.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I have been to Bhageecha many times but last night it was incredibly busy with some big parties so service was slower than usual as we were just a table of 2. The food and drink were lovely as always and it’s great for us vegetarians. The staff were friendly My only gripe was the conservatory area is a bit of a let down compared to the tables inside the restaurant and it didn’t feel very special
   

   BHAGEECHAResponded on November 10, 2024

   Dear Elizabeth, Thank you for your continued support and for your kind words! We’re thrilled to hear you enjoyed the food and drink, especially our vegetarian options. We apologise for the slower service during your visit. With the post-Diwali and pre-Christmas period, larger group bookings are more common, and yesterday was particularly busy with more larger groups that usual. We appreciate your patience. Regarding the conservatory, we’re in the process of transitioning the decor from Diwali to Christmas and are working hard to ensure the space feels as special as the main restaurant. Your feedback is invaluable, and we look forward to welcoming you back soon for an even better experience. Warm regards, Ravi Suthar Bhageecha Team
   

   Is this helpful?

   Report
8. p

   parul

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had really nice time with good food and service. Friendly staff.love it.
   

   • 

   Is this helpful?

   Report
9. j

   jo

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous birthday family meal. Lots of delicious tasty food and excellent presentation and choice. Very helpful and attentive service. Recommend a visit
   

   Is this helpful?

   Report
10. V

    Vaishali

    London

    1 review

    2.0

    1 review

    Dined on November 4, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Food quality has gone down since i last went. The menu has been changed and the flavours have become basic despite pricing. Chaat was the only enjoyable dish. They’ve lost their originality. Service was slow despite only 60% capacity and service charge was sneakily added to the bill despite it being optional. Wouldn’t recommend or be going back.
    

    BHAGEECHAResponded on November 5, 2024

    Hi Vaishali, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your recent experience didn’t meet your expectations. We strive to maintain both quality and originality in our dishes, and it’s disappointing to know we missed the mark for you. Your comments about flavour and quality are valuable insights and we’ll be discussing with our team. Regarding the service, we apologise for the delay and any oversight in communication about the service charge. It is an optional charge and is taken off at request, we are more than happy to refund this back to you - please email us at reservations@bhageecha.co.uk to arrange for this. We hope you’ll consider giving us another chance in the future. Thank you again for letting us know how we can improve.
    

    Is this helpful?

    Report