Big Easy - Chelsea

Review summary

1. e

   eliza

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always love the vibes in there and the food is always great - if going for dinner definitely aim for 7pm ish when the live music starts and get a table downstairs. Lobster rolls are always to die for!!!
   

   Is this helpful?

2. LH

   LauraH

   London3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great food and great service! Would recommend
   

   Is this helpful?

3. S

   Sam

   London2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent Food, amazing live music, Lobster is value for money.
   

   Is this helpful?

4. OT

   OpenTable Diner

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience, my team loved it. I will be there again
   

   • 
   • 

   Is this helpful?

5. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wanted to share my recent dining experience. It was my first time at your restaurant, and it was a surprise from my family for my birthday. I truly enjoyed the relaxed atmosphere, and I’m glad my family chose this spot over a more expensive option in the city with less fulfilling food. Unfortunately, I did encounter a negative experience with the front of house team member, Moh. We had an original booking for 7:30pm, but my wife changed it to 8:00pm to account for potential traffic. We arrived early at 7:15pm and managed to find a parking spot right outside. When we entered the restaurant, we hoped to revert to our original booking time. However, Moh responded abruptly and told us to come back at 8:00pm, showing little empathy. Despite of this experienced, everything changed due to excellent services provided by “George” and his team who provided us with an impeccable service, and guided us with food on the menu. It was complete and opposite service received from Moh. As someone who works in the hospitality industry, I believe this situation could have been handled more diplomatically, perhaps by politely explaining that the restaurant was fully booked and unable to accommodate the request. Despite this, I look forward to visiting again and hope for a more positive interaction in the future. “Great food” and excellent service from the waiters and the Manager “George”. Thank you!!!
   

   • 
   • 
   • 

   Is this helpful?

6. C

   Chriscymro

   London20 reviews

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It’s gone really down hill. The Waitrose could not be bothered. The food very average.
   

   Is this helpful?

7. C

   Chamanpreet

   London3 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and thoroughly enjoyed it. The service was excellent. The food was super tasty. Will definitely come back.
   

   Is this helpful?

8. L

   Liam

   Türkiye2 reviews

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice vibe and good food on a friday. Staff were freindly and the music created a good vibe.
   

   Is this helpful?

9. M

   Mark

   Yorkshire1 review

   2.0

   Dined on February 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   So disappointed. Have eaten here many times before and always been good but this time…….. Calamari was bland, beer was warm and grilled prawns whilst nice lacked seasoning and wow factor (4 prawns for nearly £30 should be exceptional) The ribs rescued the meal but I left feeling incredibly disappointed, that it wasn’t worth the money and wouldn’t be back Not once did anyone ask how the meal was
   

   Is this helpful?

10. S

    Silvia

    London4 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The restaurant is lovely and we had an amazing table at the back, away from other diners. It was my husband's birthday and he enjoyed his meal and drink. My pulled pork was a bit too spicy for me so I did not enjoy it as much. Eva was friendly and very attentive and made our experience very pleasant.
    

    Is this helpful?