Big Easy - Chelsea

Review summary

1. A

   Alice

   London

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time visiting in less than a month and brought some friends along this time after the lovely time I had with my family a few weeks back. Just as great this time around. The staff are always so lovely and capable. George and Alessio were serving us downstairs and they were both fantastic! The same lovely host that accommodated me and my family last time let us sit where we wanted again this time and she was very smiley and welcoming. We wanted to be seated downstairs and I was worried because it was a Saturday it might be difficult to accommodate us but she did so with no issues. My friends have never been before but they were already talking about coming with their own families soon before we even left the restaurant! Just fantastic as always.
   

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2. L

   Laura

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were seated by the door so cold air made us want to leave as soon as we'd finished eating. The waiter seemed a bit miserable and didn’t smile. The food was average and wasn't worth the money we paid. The meat was over salty, the mac & cheese was pretty basic, the coleslaw was average and the cornbread muffins were a little dry. However, the smokey beans were nice. The cocktail I ordered tasted like a weak mocktail and was too expensive. For the price, the portion sizes were small. Overall, it was okay, but I could've had better for a lower cost. I won't be going again.
   

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3. J

   Jane

   Mid Wales

   3 reviews

   4.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food, although it could have been a tad hotter. The truffle fries were delicious! Great service and quite quick. The frozen raspberry margarita was good too! Great place to meet up.
   

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4. R

   Rob

   London

   1 review

   1.0

   1 review

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was shambolic! It was so bad, it was almost comical. Staff clearly have not worked in hospitality before let alone trained. The food quality is very very very low, really not worth the value, should be McDonald’s prices.
   

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5. S

   Samantha

   London

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   I had a booked table for 6. It was busy so service was not prompt. Food great as always. There were some diners who were celebrating so they were noisy. Apert from that great experience had with family.
   

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6. J

   James

   London

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t bother eating here, massively overcooked. Seemed like all the tables were complaining. Service was atrocious, found it really difficult to get served, different people everytime. Average food took forever to be taken away and drinks took forever to come and had to be chased a couple times. Real
   

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7. m

   melis

   London

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   So many years but still standing with amazing drinks and comfort food at all times. Fun and relaxed atmosphere
   

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8. R

   Robert

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect spot to share a great dinner and evening! The staff, service and food were first rate!
   

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9. K

   Kristian

   London

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s as good as it has been for the last 20years!!!
   

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10. A

    Angelos

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing thanksgiving menu and meal, we were all blown away
    

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