Bill's Restaurant & Bar - Reading

Review summary

1. j

   jackie

   Oxford

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had said it was our anniversary when we booked our reservation-we have been coming to Reading the same time for 10 years-always choosing Bill's to eat at on the Saturday night of our celebration weekend. Staff have always acknowledged our anniversary-We've had freecchocolates, coctails, puddings etc in the past and always had amazing customer service we are so disappointed as last night was nothing like our times previously 😢we actually don't know if we will return next year which is very sad😞
   

   Is this helpful?

   Report
2. s

   suzanne

   Gloucestershire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good value. Creative menu catering for everyone including vegans. Good atmosphere. We were celebrating a birthday. The staff brought our desserts with a firework candle for the birthday girl. Lovely touch. We thoroughly enjoyed our evening at Bill’s restaurant in Reading. Thank you :)
   

   Is this helpful?

   Report
3. M

   Marjorie

   Berkshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my friends went today for brunch and everything was delicious and the waitress was so nice, friendly and polite. We were celebrating a birthday and we enjoyed everything very much. We will definitely, in the future, celebrate our birthdays there.
   

   Is this helpful?

   Report
4. M

   Mike

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overcooked beef burgers and fish pie - quality seems to be unpredictable.
   

   Is this helpful?

   Report
5. H

   Helen

   Buckinghamshire

   8 reviews

   5.0

   8 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food & service with lovely friendly staff - been before and will definitely return
   

   Is this helpful?

   Report
6. K

   Kate

   Berkshire

   2 reviews

   5.0

   2 reviews

   Dined on October 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy Bill’s. Varied menu with something for everyone
   

   Is this helpful?

   Report
7. l

   louise

   Kent

   157 reviews

   5.0

   157 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   What a beautiful building this branch is in! Family of 4 (inc 1 teen & 1 new student!) having lunch out. All starters good (chorizo & hones/dumplings/flatbread.) Mains : burgers great, as were the calamari and sides of halloumi fries. Chicken shawarma sounded flavoursome from the description but didn't quite live up to it - definitely needed the dips supplied with it. Salad with it a bit odd in terms of ingredients eg. strangely high ratio of radishes! Those who had sticky toffee pudding also very happy. Overall this I think was the nicest Bill's we've been to - ambience, decor, the building itself, and the service all 5 star. And the student discount very welcome too!
   

   Is this helpful?

   Report
8. N

   Nicky

   Oxford

   1 review

   1.0

   1 review

   Dined on September 28, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was bad…very bad. Our waitress made it very clear she hates her job. Sadly for Bills Reading the terrible service means we shall never return . Once our main course plates had been cleared we did not see a member of staff until we approached one to request our bill. To be offered a dessert would have been nice and a smile always helps. Truly shocking .
   

   Is this helpful?

   Report
9. RT

   RazvanT

   Edinburgh

   3 reviews

   5.0

   3 reviews

   Dined on September 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing experience at this restaurant! The food was fresh, flavorful, and beautifully presented. Each dish was clearly made with care, and the flavors were perfectly balanced. The service was equally impressive—friendly, attentive, and quick. The staff made sure we were well taken care of throughout the meal. Overall, a fantastic dining experience that I would highly recommend!
   

   • 
   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
10. E

    Eileen

    Berkshire

    5 reviews

    2.0

    5 reviews

    Dined on September 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    The promotion info was misleading or confusing. I saw a poster outside the restaurant a couple of days ago saying £5 all day pancake, which is why we decided to go for it. But when I visited Bill’s website, it says £8.95 (everyday) and when I booked a table it says £9.50 (all per person price). I tried calling before going over as I wanted to make sure they serve vegan pancake at the Reading branch. The phone doesn’t connect me to a human. When I arrived, I was told that the £5 was for weekdays only (instead of everyday as mentioned on the website). When I asked why, I was told that DIFFERENT BRANCH HAS DIFFERENT PRICE. I’m not sure if this makes sense. Pancakes are not petrol. Imagine buying the same shirt for different prices in different John Lewises! Once we’ve sat down, I asked the waitress how the bottomless pancake works. She gave me a smirk and said - well it’s bottomless, you order as much as you can have. So we ordered 2 sets each.. I was told that we can only order 1 set (3 pieces) at a time as they would like to serve the pancakes hot. Fair enough. She then suggested that we put the 2nd plate order in as soon as the first plate arrived. When the first plate arrived, we told the person who served us (I think she was the Manager) that we would like to order the 2nd plate. We were told to finish the first plate first! Again, different person different info! Finally, we did also order bottomless hot drinks. However, we only had 1 cup each. We were charged the price for bottomless and I asked if we can be charged the Ala carte price instead. She said no at first but I asked if she can check with her Manager. After checking, they reduced it. (Thank you for this.) She came back with a new bill and said, it’s ONLY £1 cheaper. Well, £1 goes a long way my friend… The vegan blueberry pancake was nice. My husband enjoyed it. However mine was quite dry but I did enjoy the chocolate plate instead of the fruit option.
    

    Is this helpful?

    Report