Bistro at Broadview Hotel

Review summary

1. C

   Carolyn

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience, friendly staff and are kid friendly
   

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2. K

   Kaitlin

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined on February 8, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Our server was terrible! Spot was nice but he ruined the experience
   

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3. T

   Tremaine

   Las Vegas

   1 review

   1.0

   1 review

   Dined on January 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   The food was subpar at best. Tater tots were salty, vegetables were dry, they had barely any milk options for a latte. Not impressed with the food ad they had quite a decline in food quality after COVID
   

   Bistro at Broadview HotelResponded 1 day ago

   Dear Tremaine, We’re sorry to hear that your experience didn’t meet expectations. We appreciate your honest feedback and take it seriously as we continuously work to improve. We'll be sure to share your comments with our culinary team to ensure we’re addressing these concerns. We truly value your support and hope to have the opportunity to provide you with a better experience in the future. Please don’t hesitate to reach out if you’d like to share any additional details. Best regards, The Broadview Hotel Food & Beverage Team
   

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4. M

   MATIN

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined on January 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food was terrible, service was slow and not attentive, and there was a mouse in the restaurant.
   

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5. A

   Ariana

   Toronto

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Loved it! Big fans of The Rooftop and this was our first time downstairs & we loved it. Will be back!
   

   Bistro at Broadview HotelResponded 1 day ago

   Dear Ariana, It’s wonderful to hear that you enjoyed exploring our Bistro restaurant! We truly appreciate your support of The Rooftop and are so glad your first visit in Bistro was just as great. We can’t wait to welcome you back again soon! Best regards, The Broadview Hotel Food & Beverage Team
   

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6. A

   Andy

   Toronto

   1 review

   2.0

   1 review

   Dined on December 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   3 of the 4 meals were way too salty. One meal, the chicken n waffles, did not come out to the table until the rest of us had finished. There was a problem with the waffle maker. But the chicken could’ve come out on time. No visit from the manager to the table to check in, so we never did tell him how unpleasant the meal was with the poor timing and over-salted meals. Friendly server who comped the chicken meal at least. I won’t go back to the Bistro till I hear the meals are not over salted.
   

   Bistro at Broadview HotelResponded 1 day ago

   Dear Andy, I’m sorry to hear that your experience didn’t meet expectations. We appreciate you taking the time to share your concerns about the seasoning and the delay with your meal. That’s certainly not the experience we strive to provide, and I’ll be sure to pass this along to our team so we can improve. We’re glad to hear your server took care of the situation, but we understand how frustrating the timing and seasoning issues must have been. If you’d like to discuss your visit further, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards, The Broadview Hotel Food & Beverage Team
   

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7. K

   Kelly

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was very good. Staff were lovely but for a busy Christmas Day, understaffed. The lack of decorations were a bit disappointing.
   

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8. J

   Jonathan

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for brunch in Christmas Day. Hot, robust coffee brought out fresh. Good variety of pastries, omelettes and hot sandwiches. Graciously served, unhurried, and everything was served hot. And a crazy good value.
   

   • 

   Bistro at Broadview HotelResponded 1 day ago

   Dear Jonathan, We’re so glad you joined us for Christmas Day brunch and had a wonderful experience! It’s great to hear you enjoyed the fresh coffee, delicious variety of pastries and dishes, and the warm hospitality. We always strive to provide a relaxed and enjoyable dining experience, and we’re happy that came through. Looking forward to welcoming you back again soon! Best regards, The Broadview Hotel Food & Beverage Team
   

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9. S

   Sally

   Toronto

   11 reviews

   5.0

   11 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, service and environment. Highly recommend!!
   

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10. K

    Katryna

    VIP

    London

    25 reviews

    3.0

    25 reviews

    Dined on December 20, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Good cocktails, good tots, kind of loud and could use a few extra employees to run tables.
    

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