BJ's Restaurant & Brewhouse - Cerritos

Review summary

1. R

   Ramon

   Los Angeles1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers are professional. Nice ambiance. I will dine in again inthe future
   

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2. N

   Nadalie

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best server!! We all enjoyed our food and had an amazing time
   

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3. M

   Marilyn

   Orange County1 review

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   The table was fine food was very good, waited way too long for pizooki's 45 min after dinner was finished.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on March 1, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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4. J

   Jacqueline

   Orange County2 reviews

   3.0

   Dined on February 24, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Reservation was for 6pm for 7 people. It took 20 minutes to be acknowledged after we were seated and it was 30 minutes to get glasses of water. Food took an hour. They were busy so I’m assuming that was the reason. Food was mostly good although the salmon was dry and daughter’s noodles were bland. Overall it was OK but could have been a lot better.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 25, 2025

   Jacqueline, thank you for your feedback. We apologize for the delays and appreciate your understanding during busy times. We're glad you enjoyed most of the food, but we're sorry to hear about the salmon and noodles. Your input helps us improve, and we hope to serve you better next time.
   

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5. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jjhhhhhhhhhhhhhhhhhhgggggvvvvvvvvvvvvvvvggggggggggh
   

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6. A

   Angelica

   Los Angeles2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I thoroughly enjoyed my dining experience at the restaurant. The waitress was exceptionally friendly and attentive, providing excellent service throughout my meal. The food was of exceptional quality, with both the main course and beverages being highly flavorful. Highly recommended.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 24, 2025

   Thank you, Angelica! We're thrilled to hear you enjoyed your dining experience and received excellent service. Our team works hard to deliver flavorful dishes, and it’s wonderful to know we hit the mark. We appreciate your recommendation and look forward to welcoming you back soon!
   

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7. J

   Jeff

   Orange County1 review

   1.0

   Dined on February 21, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Our server was very good however our reservation was for 6pm we were seated quickly. Our server took our drink orders beers for my wife and I and lemonade for our daughters. Our daughter’s dinner hit our table before our beers even did, our server was very kind and checked on us. Our meals came out when my daughter’s dinners were almost done and then our beers finally came out. The food was subpar and beer was not very cold but because it wasn’t our servers fault I didn’t want to complain. I’m not sure if the bar can’t handle this demand but it wasn’t not a great experience.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 22, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Cerritos restaurant. Allow us a few days to get back to you. Thank you.
   

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8. L

   Luis

   San Diego3 reviews

   1.0

   Dined on February 17, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Disappointed with the service and cleanliness. Food was good but small portions. I added for my wife’s birthday on the reservation and nothing happened.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 18, 2025

   Hi Luis. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. E

   Eleanor

   Los Angeles1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation to celebrate a special occasion with the family. To accommodate more people at a time, BJ’s created more tables to be seated at, which seems to be an accessibility issue. My father is disabled and usually the hostess will accommodate and sit us at a table. Unfortunately that wasn’t the case and when we asked to be seated elsewhere, she said we would have to wait. She did not give us a new wait time or put us on a waiting list. The experience was awful to say the least and the staff working the front desk were unorganized, unresponsive, and not accommodating. I won’t be returning to BJs for this experience.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 17, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Cerritos restaurant. Allow us a few days to get back to you. Thank you.
   

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10. M

    Michael

    Los Angeles1 review

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great time overall everyone was quite pleasant
    

    BJ's Restaurant & Brewhouse - CerritosResponded on February 17, 2025

    Michael, thanks for the fantastic feedback! We're thrilled to hear you had a great time and enjoyed the pleasant atmosphere. We look forward to welcoming you back for more memorable experiences!
    

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