BJ's Restaurant & Brewhouse - Cerritos

Review summary

1. J

   Jacqueline

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Reservation was for 6pm for 7 people. It took 20 minutes to be acknowledged after we were seated and it was 30 minutes to get glasses of water. Food took an hour. They were busy so I’m assuming that was the reason. Food was mostly good although the salmon was dry and daughter’s noodles were bland. Overall it was OK but could have been a lot better.
   

   BJ's Restaurant & Brewhouse - CerritosResponded 1 day ago

   Jacqueline, thank you for your feedback. We apologize for the delays and appreciate your understanding during busy times. We're glad you enjoyed most of the food, but we're sorry to hear about the salmon and noodles. Your input helps us improve, and we hope to serve you better next time.
   

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2. A

   Angelica

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I thoroughly enjoyed my dining experience at the restaurant. The waitress was exceptionally friendly and attentive, providing excellent service throughout my meal. The food was of exceptional quality, with both the main course and beverages being highly flavorful. Highly recommended.
   

   BJ's Restaurant & Brewhouse - CerritosResponded 2 days ago

   Thank you, Angelica! We're thrilled to hear you enjoyed your dining experience and received excellent service. Our team works hard to deliver flavorful dishes, and it’s wonderful to know we hit the mark. We appreciate your recommendation and look forward to welcoming you back soon!
   

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3. J

   Jeff

   Orange County

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Our server was very good however our reservation was for 6pm we were seated quickly. Our server took our drink orders beers for my wife and I and lemonade for our daughters. Our daughter’s dinner hit our table before our beers even did, our server was very kind and checked on us. Our meals came out when my daughter’s dinners were almost done and then our beers finally came out. The food was subpar and beer was not very cold but because it wasn’t our servers fault I didn’t want to complain. I’m not sure if the bar can’t handle this demand but it wasn’t not a great experience.
   

   BJ's Restaurant & Brewhouse - CerritosResponded 4 days ago

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Cerritos restaurant. Allow us a few days to get back to you. Thank you.
   

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4. L

   Luis

   San Diego

   3 reviews

   1.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Disappointed with the service and cleanliness. Food was good but small portions. I added for my wife’s birthday on the reservation and nothing happened.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 18, 2025

   Hi Luis. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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5. E

   Eleanor

   Los Angeles

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation to celebrate a special occasion with the family. To accommodate more people at a time, BJ’s created more tables to be seated at, which seems to be an accessibility issue. My father is disabled and usually the hostess will accommodate and sit us at a table. Unfortunately that wasn’t the case and when we asked to be seated elsewhere, she said we would have to wait. She did not give us a new wait time or put us on a waiting list. The experience was awful to say the least and the staff working the front desk were unorganized, unresponsive, and not accommodating. I won’t be returning to BJs for this experience.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 17, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Cerritos restaurant. Allow us a few days to get back to you. Thank you.
   

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6. M

   Michael

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time overall everyone was quite pleasant
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 17, 2025

   Michael, thanks for the fantastic feedback! We're thrilled to hear you had a great time and enjoyed the pleasant atmosphere. We look forward to welcoming you back for more memorable experiences!
   

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7. J

   Jacquilen

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   didnt wait long and the food and service is fast…!!!
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 17, 2025

   Thanks, Jacquilen! We're thrilled to hear you enjoyed your experience and appreciated the quick service. Our team works hard to deliver great food efficiently, and your feedback means a lot to us! Hope to see you again soon for another fantastic meal!
   

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8. k

   kevin

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bj's Pizza is always a good time. I've been to 4 different location from Sacramento, Mission Viejo, Cerritos, Oxnard and always had great service, food and killer beer. Never a bad time.
   

   BJ's Restaurant & Brewhouse - CerritosResponded on February 16, 2025

   Kevin, we’re thrilled to hear you’ve had such consistent great experiences at our locations! It’s fantastic to know our service, food, and beer keep you coming back for more. We look forward to serving you again soon!
   

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9. R

   Roland

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful time, kids enjoyed their meal and noise level was low enough for good and private conversations.
   

   BJ's Restaurant & Brewhouse - CerritosResponded 4 days ago

   Thanks for the fantastic feedback, Roland! We're thrilled to hear that you and the kids had a great time and enjoyed the atmosphere. Creating a relaxing environment is important to us, and we're glad it made your experience even better! Looking forward to welcoming you back soon.
   

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10. A

    Adolfo

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on February 8, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Our waiter seemed overwhelmed with the tables he had also when he was relieved on break the young lady who took over she seemed unorganized as well.My appetizers and salad came out with our meal which the appetizers were cold which means they had been sitting for a while I’m only assuming. Also this restaurant has a bad habit of not providing utensils there always missing when your food arrives. I love the restaurant but this location lacks effort and organization.
    

    BJ's Restaurant & Brewhouse - CerritosResponded on February 12, 2025

    Adolfo, we appreciate your feedback and are sorry to hear about your experience. We'll address the service and timing issues with our team to improve. Your support means a lot to us, and we hope to provide a better experience on your next visit. Thank you for sharing!
    

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