BJ's Restaurant & Brewhouse - Chandler

Review summary

1. s

   sonia

   Phoenix1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   the food and service were amazing!! we’ll definitely go again!
   

   BJ's Restaurant & Brewhouse - ChandlerResponded 1 day ago

   Sonia, we're thrilled to hear you enjoyed the food and service! Thank you for the fantastic review. We can't wait to welcome you back for another great experience!
   

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2. B

   Brent

   Phoenix4 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came in as a party of 8. The staff was very accommodating. It was busy but we had great service. Chrystal was a rock star. Do what you can to keep her employed. She was great.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 28, 2025

   Brent, we're thrilled to hear you had such a positive experience with our team! We appreciate your kind words about Chrystal and will definitely pass along the praise. It’s fantastic to know our staff made your visit enjoyable, even during a busy time. Thank you for sharing!
   

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3. T

   Trish VIP

   Chicago27 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Once we finally were seated our server was wonderful. Very loud inside. Food very goof.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 24, 2025

   Thanks for your feedback, Trish! We're thrilled to hear you enjoyed your server and the food. We appreciate your input on the noise level and will work on improving the atmosphere. Your experience matters to us!
   

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4. OT

   OpenTable Diner

   Washington DC1 review

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   It took over 30 minutes to seat us at our table for a reservation.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 28, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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5. G

   Ginger

   Phoenix4 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff were friendly. Brayden was an awesome server. He helped with menu items, was knowledgeable, fast with refills and overall very personable. The food was delicious. Our son just got engaged, so we tried the Sweetheart Pizookie and it was so yummy with the chocolate shell chocolate that you pour on top. I loved the interaction with the dish. Great dinner. We will be back soon.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 18, 2025

   We're thrilled to hear you had such a wonderful experience with Brayden and enjoyed the Sweetheart Pizookie. Congratulations to your son on his engagement! We can’t wait to welcome you back for more delicious meals and great service.
   

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6. K

   Kevin

   Phoenix1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Took 20 minutes to get one beer and had a reservation for 630 didnt get seated till almost 7pm
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 21, 2025

   Kevin, we’re really sorry to hear about your experience. Timeliness is important to us, and we appreciate your feedback. We’ll address this with our team to ensure improvements are made. Thank you for bringing this to our attention. We hope to serve you better next time.
   

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7. K

   Karen

   Phoenix2 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   Even though we had reservations, we had to wait 30 minutes to be seated
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 17, 2025

   Karen, we appreciate your feedback and apologize for the wait despite having reservations. Your experience is important to us, and we're working to improve our seating process. Thank you for bringing this to our attention. We hope to provide a better experience next time!
   

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8. C

   Cheryl

   Phoenix1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a table of 8, mostly out of State guests...we had an amazing time and the food is so reasonable compared to other restaurants.....we will be back!!! Thank you for your great service!!!!
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 17, 2025

   Cheryl, we're thrilled to hear you and your guests had such a fantastic experience! It's wonderful to know you enjoyed the food and service. We can't wait to welcome you back for another amazing meal! Thank you for sharing your thoughts!
   

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9. a

   anna VIP

   Phoenix4 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! Best pork chop in the East Valley, hands down. Breydon and Matthew, the best servers. David, Mgr walked around to ensure all is great!
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on February 2, 2025

   Thank you, Anna! We’re thrilled you had such a great experience and enjoyed our pork chop. Breydon, Matthew, and David appreciate your kind words and dedication to excellent service. We look forward to welcoming you back soon!
   

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10. g

    gina VIP

    Phoenix7 reviews

    5.0

    Dined on January 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful experience. Our waitress was wonderful. Food was great and we really enjoyed the atmosphere.
    

    BJ's Restaurant & Brewhouse - ChandlerResponded on January 19, 2025

    Thanks for the fantastic feedback, Gina! We're thrilled to hear you had a wonderful experience with great food and service. Our team works hard to create a welcoming atmosphere, and it's rewarding to know you enjoyed it. Looking forward to your next visit!
    

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