BJ's Restaurant & Brewhouse - Corona

Review summary

1. M

   Matt

   Baton Rouge

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We had a good time thanks to the company we were with but the service and food were incredibly disappointing (and the bar wasn’t that high to begin with). Two orders were incorrect (wrong protein on dishes), the ribs dish came out inedible (and the shrimp/steak dish they replaced it with weren’t much better), they offered to bring our young kids’ dinners first (which we graciously accepted) but didn’t actually bring them for another ten mins after the adult meals. We ordered the dip trio plate which came with very few chips and had to ask 4 more times for more chips. The chips came after we were finished with dinner. Finally, the initial bill came with incorrect/additional charges. In the end, we had a great time with friends but a terrible experience with BJs. We did not feel the food or service was anywhere close to the $375 it cost us.
   

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2. K

   Kathy

   VIP

   Los Angeles

   75 reviews

   4.0

   75 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was great. I took off one star due to the server not asking if we needed a refill when the glass was almost empty. I'm of the school they should ask when your drink is 1/2 full. Other than that, the food was good and came out quickly.
   

   BJ's Restaurant & Brewhouse - CoronaResponded 1 day ago

   Thanks for your feedback, Kathy! We're glad you enjoyed the food and service overall. We'll definitely take your suggestion about drink refills into consideration to improve our guest experience. Your insights help us grow, and we appreciate you sharing them!
   

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3. J

   Jennifer

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   All our glasses/cups were DIRTY. You could feel gunk all over the outside of the glass. And then I checked on the inside it and was also really dirty. Very grossed out. Service was good. Food was decent…. But really grossed out with the dirty dishes. Everyone I was sitting by in our group had the same comment about the cups.
   

   BJ's Restaurant & Brewhouse - CoronaResponded 3 days ago

   Hi Jennifer, thank you for your feedback! We’re glad to hear you enjoyed the service and food, but we apologize for the cleanliness issues with the glasses. Your comments are invaluable, and we’ll ensure this is addressed with our team. We appreciate your support and hope to serve you better next time!
   

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4. d

   dede

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service and food was great! Would have liked to see, during this season on the menu, Hot Buttered Rum drinks
   

   BJ's Restaurant & Brewhouse - CoronaResponded on December 27, 2024

   Thanks for the fantastic review, Dede! We're thrilled to hear you enjoyed the service and food. Your suggestion for Hot Buttered Rum drinks is noted—we love hearing what our guests want. Stay tuned for seasonal updates!
   

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5. M

   Marney

   Orange County

   14 reviews

   5.0

   14 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful lunch today celebrating our ☀️🌴 Pool Posse and Christmas! Sloan was a great server very attentive! There was no problem with our reservation and we all enjoyed our food so much! I absolutely love their brussels sprouts !!
   

   BJ's Restaurant & Brewhouse - CoronaResponded on December 13, 2024

   Marney, we’re thrilled to hear you had a wonderful lunch celebrating with your Pool Posse! It’s great to know Sloan provided attentive service and that you enjoyed the food, especially the brussels sprouts. Thanks for sharing your experience with us!
   

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6. K

   Kathy

   Orange County

   1 review

   2.0

   1 review

   Dined on December 1, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Server was pleasant but not very attentive. Had to ask for several condiments that should have been included with meal. 2 out of the 4 meals ordered were wrong. Fish and chips first came out burnt and then very greasy and too much batter and not enough meat. Busboy dropped ranch dressing on my son in laws pants. Very apologetic (it was an accident) but no compensation or offer to make anything right. Sad because our bill came to over $145 and most of the food was either cold or barely edible.
   

   BJ's Restaurant & Brewhouse - CoronaResponded on December 2, 2024

   Thank you for sharing your experience Kathy. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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7. M

   Mariana

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Reservation was perfect and pazookies were even better!
   

   BJ's Restaurant & Brewhouse - CoronaResponded on November 21, 2024

   Thanks, Mariana! We're thrilled to hear you enjoyed your reservation and loved the Pizookies. Your feedback means a lot to us, and we can’t wait to serve you again soon!
   

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8. C

   Clara

   Los Angeles

   1 review

   1.0

   1 review

   Dined on October 12, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   we had a very rude server, waited 45 min till greeted at our table, food took an hour, asked for a mini pizza and got charged for a full size.
   

   BJ's Restaurant & Brewhouse - CoronaResponded on October 15, 2024

   Thank you for bringing this to our attention, Clara. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
   

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9. LG

   LitoG

   VIP

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers are kind and attentive! Great food always!
   

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   BJ's Restaurant & Brewhouse - CoronaResponded on September 29, 2024

   We’re thrilled to hear you had a great experience! Our team takes pride in providing excellent service and delicious food. Thank you for your kind words and support!
   

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10. Y

    Yelaine

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on September 22, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Very accommodating staff, great dining experience
    

    BJ's Restaurant & Brewhouse - CoronaResponded on September 23, 2024

    Yelaine, thank you for your fantastic review! We're thrilled to hear you enjoyed your dining experience and found our staff accommodating. Your feedback means a lot to us, and we can’t wait to welcome you back for another great visit!
    

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