BJ's Restaurant & Brewhouse - Desert Ridge

BJ's Restaurant & Brewhouse - Desert Ridge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Angelina

   Phoenix6 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We were seated to a group that was so loud we couldn't enjoy our meal or talk to our company.
   

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2. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience- Justin was an amazing server and will come again
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded today

   Thank you! We’re thrilled to hear you had an excellent experience and that Justin made a positive impact. We can’t wait to welcome you back for another great visit!
   

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3. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a party of nine and they sat us immediately upon arrival. Our server Justin was super attentive and helpful!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded today

   Thanks for the wonderful feedback! We're thrilled to hear that your party was seated promptly and that Justin took great care of you. We hope to see you again soon for another fantastic experience!
   

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4. R

   Renee VIP

   San Francisco18 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great burgers, great beer and, great service! Thank you for accommodating out large group!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 3 days ago

   Thanks, Renee! We're thrilled to hear you enjoyed the burgers, beer, and service. It’s always a pleasure to accommodate large groups. Hope to see you all again soon for more great times!
   

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5. AG

   AnaG

   Phoenix2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Made a reservation and once we checked in, we were seated fast. Our server was on top of everything, fast and friendly. He made recommendations on adult drinks. Our food was out fast, hot and delicious.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 4 days ago

   Thanks for the fantastic review! We're thrilled to hear you had such a great experience with our service and food. Our team works hard to ensure everything is perfect, and your feedback means a lot. We can't wait to welcome you back soon!
   

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6. R

   Randall VIP

   Phoenix129 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been to a BJs in quite a while. Menu is loaded with food and drink options. We had a light meal with drinks but the boneless wings and Asian chicken salad were great. Our server was extra nice and courteous. I’d come back here with no problem.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 4 days ago

   Thanks for the fantastic review, Randall! We're thrilled you enjoyed the boneless wings and Asian chicken salad, and that our team made a positive impression. We look forward to welcoming you back for more delicious options on your next visit!
   

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7. R

   Russell VIP

   Phoenix40 reviews

   3.0

   Dined on March 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was a tough night. Believe they were down servers. Food was tasty but wife’s medium rare steak was well done. Felt bad for our server.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 13, 2025

   Russell, we appreciate your feedback and are sorry to hear about your experience. We're glad you enjoyed the food, but we understand the steak issue was disappointing. We're committed to improving and ensuring our team has the support they need for a better experience next time. Thank you for sharing!
   

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8. JN

   JayN

   Phoenix4 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fried chicken was perfect. Service was great. Will go back soon.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 6, 2025

   We're thrilled to hear you enjoyed the fried chicken and had a great experience with our service. We can't wait to welcome you back soon for more deliciousness!
   

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9. D

   Darren

   New York City84 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and environment to eat at! The BJ’s Classic Chicken Sandwich is incredible! Ask for Ananda. She is a wonderful server!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 5, 2025

   Thanks for the awesome review, Darren! We're thrilled you enjoyed the BJ’s Classic Chicken Sandwich and had a great experience with Ananda. Your feedback means a lot to us, and we can’t wait to see you again soon!
   

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10. OT

    OpenTable Diner

    Phoenix1 review

    2.0

    Dined on March 2, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    Not at all what I expected and not worth another visit
    

    BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 3, 2025

    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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