BJ's Restaurant & Brewhouse - Frederick

Review summary

1. V

   Virginia

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It it was quiet because it was Monday night. Our waitress was wonderful . Friendly and professional. We really like going there. And the desserts are very good.
   

   BJ's Restaurant & Brewhouse - FrederickResponded 3 days ago

   Virginia, we're thrilled to hear you had a great experience on a quieter Monday night! Our team works hard to provide friendly service, and it's wonderful to know you enjoyed the desserts too. We look forward to welcoming you back for more delicious moments!
   

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2. C

   Christine

   New York City

   13 reviews

   5.0

   13 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a large group, and late in the game added a couple more…the manager and hostess worked with us to fit us in, on a busy night….so appreciate the above and beyond for our party. The service was EXCELLENT especially for a big group. The server, Tashawna, was attentive and our orders were accurate. The food was great, we all enjoyed our dishes and especially the dessert recommendations. For most of us, the pizookie experience was new, and a new favorite for us! Wonderful experience.
   

   BJ's Restaurant & Brewhouse - FrederickResponded on October 7, 2024

   Christine, thank you for your fantastic review! We're thrilled to hear that our team went above and beyond to accommodate your large group, and that Tashawna provided excellent service. It's great to know you all enjoyed the food and your first pizookie experience! We can't wait to welcome you back!
   

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3. M

   Monica

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our hostess was very helpful in finding the perfect seats. Our server was very helpful and took great care of us. The food was really good!
   

   BJ's Restaurant & Brewhouse - FrederickResponded on September 30, 2024

   Monica, we're thrilled to hear you had such a wonderful experience! Our team takes pride in providing great service and delicious food. Your kind words motivate us to keep delivering the best for our guests. We can't wait to welcome you back for another fantastic visit!
   

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4. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Reservation was easy and all set up when we got there
   

   BJ's Restaurant & Brewhouse - FrederickResponded on September 22, 2024

   We're thrilled to hear that your reservation experience was seamless. We strive to make everything easy for our guests, and it's great to know we hit the mark. Looking forward to welcoming you back soon!
   

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5. C

   Chris

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service as always. Fredericks location was perfect.
   

   BJ's Restaurant & Brewhouse - FrederickResponded on September 17, 2024

   Thanks for the fantastic feedback, Chris! We're thrilled to hear you enjoyed your meal and service at our Fredericks location. We can't wait to welcome you back for another great experience!
   

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6. K

   Kelsey

   Baltimore

   1 review

   2.0

   1 review

   Dined on September 13, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was horrible. I got sat at 6:30 and didn't leave until 8:20. Service was very very slow, refills took forever. Chicken sandwiches were very dry. We asked for a side of honey mustard to come with our meal and it never came we had to wait until our food got cold for our waiter to finally come check on us and asked for the additional honey mustard in which it took another 10 minutes to receive that.
   

   BJ's Restaurant & Brewhouse - FrederickResponded on September 16, 2024

   Thank you for sharing your experience Kelsey. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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7. A

   Andrea

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on August 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waiter was patient with us while we waited for a few others to arrive. He was very polite and helpful. We enjoyed the food!
   

   BJ's Restaurant & Brewhouse - FrederickResponded on August 13, 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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8. CG

   ChicoGordoLeEncantaComer

   Washington DC

   107 reviews

   vip
   5.0

   107 reviews

   Dined on August 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fantastic and the service was professional, courteous, and knowledgeable
   

   BJ's Restaurant & Brewhouse - FrederickResponded on August 3, 2024

   Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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9. M

   Michelle

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on July 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was awful, our waitress didn’t show up for 20 minutes after sitting down. In the reservation, I said it was a birthday and had to remind the waitress later on. I asked her if she could do a candle and she forgot that as well.
   

   BJ's Restaurant & Brewhouse - FrederickResponded on August 10, 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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10. OT

    OpenTable Diner

    Washington DC

    1 review

    vip
    4.0

    1 review

    Dined on July 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2

    The flatware inside my napkin had a gross amount of food debris on it. More attention to detail in dishwashing is sorely needed.
    

    BJ's Restaurant & Brewhouse - FrederickResponded on July 17, 2024

    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
    

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