BJ's Restaurant & Brewhouse - Fredericksburg

Review summary

1. B

   Barbara

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to BJs for Valentine's Day Dinner. It was very crowded, so making reservations was the way to go. We were seated almost immediately and were greeted by a very nice server. She was extremely attentive during our whole meal. There were many choices for vegetarian meals so it made it easy for me to find something to eat. The food was delicious! It was a great dining experience!
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded today

   Thanks for the fantastic review, Barbara! We're thrilled to hear that you enjoyed your Valentine's Day dinner with us. It's great to know our attentive service and vegetarian options made your experience memorable. We look forward to welcoming you back for another delicious meal soon!
   

   Is this helpful?

2. S

   Sarah

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sierra was amazing! Food was good as always. We will keep coming back!
   

   Is this helpful?

3. J

   Jim

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For Valentine’s Day, took my 4 girlfriend (wife, daughter and 2 grand daughters). We had a real nice meal and the server was very friendly
   

   Is this helpful?

4. D

   David

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience. Servers and food were all excellent.
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded today

   Thanks for the fantastic feedback, David! We're thrilled to hear you enjoyed your experience with our servers and food. It's always our goal to provide top-notch service and delicious meals. We look forward to welcoming you back soon!
   

   Is this helpful?

5. D

   Deborah

   Washington DC

   1 review

   1.0

   1 review

   Dined on February 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   This restaurant was not busy at 5:00 PM. Had reservations for 6. Booth was okay but would have preferred a table. Waitress came and took our drinks order. Came back with drinks and didn't take our appetizer order, but can back about 10 minutes later. The appetizers presentation was poor. Taste was fair. The meal in its self was fair to poor. The steak was hard, dry and ice cold. Loaded mashed potatoes were the same. The other four guest their meals were fair and presentation was poor. Silverware was not cleaned very well. Waitress never came back to offer refills or if we needed anything else until it was time for desert. That was the only part of the meal that good. Presentation was fair. This was a birthday celebration. Needless to say we won't bee back to this restaurant. Maybe their staff needs a course in customer service.
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded on February 4, 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Fredericksburg restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

   Is this helpful?

6. C

   Caitlin

   Washington DC

   1 review

   2.0

   1 review

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food wasn’t great and the service wasn’t either. Our napkins were wet! Server forgot to bring me my drink (and then never brought it even when I told her she forgot to), our check had extra items on it, and nothing was truly made right. The food wasn’t good at all, for any of us.
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded on January 28, 2025

   Thank you for sharing your experience Caitlin. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

7. J

   Joshua

   Washington DC

   1 review

   5.0

   1 review

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our small company team holiday get together at BJs. Our server was excellent, our food was delicious, fresh, and looked amazing. I would recommend this place to others.
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded on January 28, 2025

   Joshua, thanks for the fantastic review! We’re thrilled to hear that your team enjoyed their holiday get-together with us. It’s great to know our server and food made a positive impact. We appreciate your recommendation and look forward to welcoming you all back soon!
   

   Is this helpful?

8. S

   Sarah

   Washington DC

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Awesome place to chill and enjoy a wide range of great food with smooth service. The atmosphere is welcoming and fun for the whole family!
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded on January 11, 2025

   Thanks for the fantastic review, Sarah! We're thrilled you enjoyed the food and atmosphere. Creating a fun, welcoming space for everyone is our priority. We can't wait to have you back for more great times!
   

   Is this helpful?

9. G

   Garry

   Ottawa

   17 reviews

   4.0

   17 reviews

   Dined on December 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We had a reservation at 6 pm but were not seated and had to ask about when we would be seated. (30 minutes) We were waiting at the bar which I had told the hostess. It appears we were forgotten . We then were taken to our table.
   

   BJ's Restaurant & Brewhouse - FredericksburgResponded on December 29, 2024

   Garry, thanks for sharing your experience. We’re glad you enjoyed your meal but apologize for the wait. Your feedback helps us improve our service and ensure our guests feel attended to. We hope to provide you with a seamless experience next time!
   

   Is this helpful?

10. K

    Korey

    Jacksonville

    1 review

    2.0

    1 review

    Dined on December 23, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    Had a reservation booked, didn’t get seating until 15 mins past reservation time because of lack of servers available. The temperature inside was not much better than it was outside. (It was a very cold day) Server took a lengthy amount of time to even get drinks ordered and brought to us. Appetizer came out fast before the drinks did. Rest of the entrees took, I’m not joking here, 56 minutes to arrive. At a table of 7 with three of them being by kids meals, I feel like this is unacceptable. Not to mention trying to keep three children entertained for an hour in a restaurant that is freezing cold is not an easy task. Refills on drinks had to be done by hunting down our server. It was never on the front of her mind and it was pretty clear. THE ONLY saving grace about this place was the food was decent. The deep dish pizza particularly was good, jambalaya was really spicy if you like that, club sandwich was good as well. Then came time to pay.. the total was around $160, and the only reason this place got any kind of tip from me was because of the food. I left $15. Paid by phone by scanning the QR code and left the tip directly on there. As one of my quests is still finishing their meal, the server must of realized how the check was paid and was clearly not happy with what was left as a tip. She zooms past our table and snatches the receipt off the table aggressively, slams it on the cashier desk, comes back to our table and very, VERY aggressively starts clearing our table without saying a word. Honestly, if it wasn’t my sons birthday and he had requested this place, we would of never stayed past realizing how cold it was inside. I don’t recommend eating here unless you have lots of time to kill waiting around to be seated and for your food.
    

    BJ's Restaurant & Brewhouse - FredericksburgResponded on December 26, 2024

    Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Fredericksburg restaurant. Please allow us a few days to get back to you. Thank you for your review.
    

    Is this helpful?