BJ's Restaurant & Brewhouse - Grand Rapids Center

Review summary

1. J

   Justin

   Grand Rapids

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 We will definitely be going back! Great food, great service, great value!
   

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2. D

   David

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy on Valentine’s Day. We were glad we had made a reservation! Food and service were great as always.
   

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3. A

   Abe

   Grand Rapids

   9 reviews

   4.0

   9 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good - we had burgers, steak, pizza. Service was just okay. Pricey, but everything is these days!
   

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4. R

   Rebecca

   Grand Rapids

   1 review

   2.0

   1 review

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We made a reservation, but when we arrived at our reservation time, they told us we would have a 30 minute wait. That turned into an hour wait. If you plan on Dining here, plan being there for at least 2 1/2 hours. It seems like every time we come, it takes a while.
   

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5. N

   Nicole

   Chicago

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’d advise getting a reservation for earlier than you actually want. We had a reservation for 6 but didn’t get seated until 7. It didn’t make a huge difference for us but just a note to keep in mind. The food and staff were great!
   

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6. C

   Chad

   Grand Rapids

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our wait time was minimal, and the atmosphere was full of energy. This was my first visit, and I was hooked from beginning to end. The food was fantastic and I will definitely be back.
   

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7. J

   John

   Grand Rapids

   1 review

   1.0

   1 review

   Dined on January 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Had to wait an hour after reservation time to be seated. Hostess explained they treat reservation the same as call ahead seating. Tried to say since Open Table is a third party reservation system they do not see them in their system. Seated parties of 12 and 18 who did not make a reservation before us saying that was reason for our long wait. The business of restaurant severely impacted food quality. Steak salad was so rare it was bloody all over lettuce but meat was cold! Very unappealing. Soda machine out of order and waitress said prime rib unavailable but table behind us ordered it 20 minutes later. Have loved BJ’s in other states but new one in Michigan is not same caliber.
   

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8. P

   Paula

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on January 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   2 of the guests ordered the sirloin, medium and it came out medium well. Our party was seated close to the front entrance and every time the door was opened, we were hit with a blast of freezing air.
   

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9. D

   Dennis

   Deactivated - Far North Queensland

   3 reviews

   2.0

   3 reviews

   Dined on January 23, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Let me start of with 2 things 1- We did have a large party which I took into consideration. 2- Our waitress had a trainee (tall bald guy) and he was great however the trainer (she) was the worst ever. Dinner started out fairly well even with the waitress being slightly abrupt (almost rude) everyone sides were cold and when the waitress forgot the garlic butter she was more worried about being right then making it right and getting me what I asked for, the garlic butter was cold to the paint it was thick. The bill can and the waitress messed everyone’s up and sat to the side talking about us while the trainee fixed it. Hats off to the trainee he did everything right and tried he noticed us talking about the cold sides and did ask if everything was ok which we said yes because we did not want to make thongs difficult for him because he was really trying. This is my 3rd time of bad service for dinner but lunch has always been good I think going forward I will go across the street to The Cheesecake Factory. My receipt say server was Chris C I’m not sure if that was the trainer or Trainee but the trainer should be fired.
   

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10. J

    Jonathan

    Northern MI

    4 reviews

    5.0

    4 reviews

    Dined on January 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We enjoyed our first visit. We had a very friendly server named Lilly who treated us well. We will be back for a return visit!
    

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