BJ's Restaurant & Brewhouse - Irvine

Review summary

1. J

   J

   VIP

   Orange County

   122 reviews

   4.0

   122 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We eat at BJ's about every two weeks. Today we had Tavern-Cut pizza (which is offered as a special on Mondays!) and Steak with Shrimp Scampi (hubby's favorite). Everything showed up as ordered and HOT. Crispy pizza crust, melty cheese -- what else could you ask for? Hubby's steak was a bit overcooked on one side, but still delectable. Our beers were served ice cold and our waiter remained attentive throughout our meal. We will be back soon.
   

   BJ's Restaurant & Brewhouse - IrvineResponded today

   Thanks for the great feedback! We're thrilled to hear you enjoyed the Tavern-Cut pizza and your husband's favorite steak with shrimp scampi. We appreciate your comments about the steak and will share them with our team. Looking forward to your next visit!
   

   Is this helpful?

2. R

   Richard

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was in town for grandparents day. Good food selection. Good service.
   

   BJ's Restaurant & Brewhouse - IrvineResponded today

   Thanks for the fantastic review, Richard! We're thrilled to hear you enjoyed our food selection and service during your visit. We hope to welcome you back soon for another great experience!
   

   Is this helpful?

3. AA

   AbidA

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   The quality of food has really gone down. I know the cost of food is high and changing on daily but to drop the quality is not acceptable. The pizza was below expectations and chicken wings were horrible. The two good things were the drinks and the server was nice and helpful. The food is not good!
   

   BJ's Restaurant & Brewhouse - IrvineResponded 6 days ago

   We appreciate your feedback and are sorry to hear about your experience. We're committed to quality and will address your concerns with our team. It's great to know you enjoyed the drinks and service. Thank you for sharing your thoughts; we’re always looking to improve!
   

   Is this helpful?

4. L

   Lizeth

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience :) loved the food, atmosphere & service
   

   BJ's Restaurant & Brewhouse - IrvineResponded on February 4, 2025

   Thanks for your fantastic review, Lizeth! We're thrilled to hear you loved the food, atmosphere, and service. Your support means a lot to us, and we can’t wait to welcome you back for another wonderful experience!
   

   Is this helpful?

5. A

   Arlene

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined on January 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good. Service wasn’t very friendly or helpful. I’m sure it’s always busy but we were rarely checked on and the food took a very long time to come out.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on January 31, 2025

   Thanks for your feedback, Arlene! We're glad you enjoyed the food, but we apologize for the service issues you experienced. We appreciate your insights and are working to improve our team's attentiveness during busy times. Your experience helps us elevate our service standards.
   

   Is this helpful?

6. S

   Susan

   Orange County

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress ALINA was wonderful. Attentive, refilled our waters, got us boxes & was even able to do separate checks…all with a great smile! 😁
   

   BJ's Restaurant & Brewhouse - IrvineResponded on January 28, 2025

   Susan, we’re thrilled to hear about your experience with Alina! Her dedication to providing excellent service truly stands out. Thank you for sharing your kind words; we’ll make sure to pass them along to her. Looking forward to welcoming you back soon!
   

   Is this helpful?

7. J

   James

   VIP

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Pizza is domino’s pizza level. Service was mediocre. Forgot to bring drinks from the bar twice. Food came out before the beer.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on January 13, 2025

   Hi James. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

   Is this helpful?

8. d

   deanna

   Orange County

   5 reviews

   4.0

   5 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 1

   Too loud. Went to catch up with a pfriend. Between music and talking couldn’t visit.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on January 6, 2025

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   Is this helpful?

9. A

   Arlene

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Better than I remember. Ryan was very attentive and helpful. Will dine there again soon.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on January 6, 2025

   Thanks for the fantastic review, Arlene! We're thrilled to hear you enjoyed the food and had a great experience with Ryan. We can't wait to welcome you back for another delicious meal soon!
   

   Is this helpful?

10. C

    Carolyn

    Orange County

    18 reviews

    5.0

    18 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food, cost and service are always a great experience. Their menu variety makes it even better. Of course, always top off your food with a delicious Pizookie. You can’t get any better than that!
    

    BJ's Restaurant & Brewhouse - IrvineResponded on January 2, 2025

    Thanks for the fantastic review, Carolyn! We're thrilled to hear you enjoy our food, service, and menu variety. The Pizookie is definitely a fan favorite! We appreciate your support and look forward to serving you again soon.
    

    Is this helpful?