BJ's Restaurant & Brewhouse - Victorville

Review summary

1. E

   Enrique

   VIP

   Palm Springs

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined here on Valentine’s Day, one of the busiest nights of the year, and were impressed by the staff’s professionalism and efficiency. Despite the high volume of guests, the hostess maintained a pleasant demeanor while managing reservations and accommodating walk-ins. Our reservation was for 6:30 PM, and we were seated just seven minutes late - an impressive feat given the demand. Once seated, our server, Alex, provided friendly, attentive, and efficient service. Our family ordered a variety of dishes, including appetizers, pizza, steaks (well-done and medium rare), pasta, and pizookies. Everything met our expectations - kudos to the kitchen crew! The restaurant also offered a well-curated selection of wines that complemented our meal perfectly. Overall, the restaurant is clearly well-managed, as reflected in the staff’s efforts on such a demanding evening. We had a wonderful dining experience and look forward to returning.
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on February 17, 2025

   Enrique, thank you for your fantastic review! We’re thrilled to hear you had a wonderful experience on such a busy night. Our team works hard to ensure every guest feels valued, and it’s great to know you enjoyed the food and service. We can’t wait to welcome you back!
   

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2. C

   Cynthia

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious I love the to order pink Cadillac Everytime I go
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on February 16, 2025

   Cynthia, we’re thrilled to hear you love the Pink Cadillac! Your support means the world to us, and we can’t wait to see you again for another delicious experience. Thanks for sharing your feedback!
   

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3. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good. The waitress was outstanding. I don’t know her name, but she always came to the table asking where we OK, the food was a little expensive but it was worth it
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on February 19, 2025

   Thank you for the fantastic review! We're thrilled to hear you enjoyed the food and received outstanding service. We appreciate your feedback on pricing and are glad you found it worth it. Looking forward to welcoming you back for another great experience!
   

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4. J

   Jillena

   Salt Lake City

   3 reviews

   4.0

   3 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food and friendly waitress, but as usual for BJs service was extremely slow. Not sure if it’s a staffing issue or what but it should take 2 hours to dine especially when order right when you sit down.
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on February 17, 2025

   Jillena, we appreciate your feedback! We're glad you enjoyed the food and service from our team. We’re actively working on improving our dining experience and will address the speed of service. Thank you for your understanding, and we hope to see you again soon!
   

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5. J

   Janice

   Los Angeles

   12 reviews

   5.0

   12 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and big servings. A little loud when trying to talk at the table but it was Saturday night Super Bowl weekend.
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on February 10, 2025

   Janice, thanks for the fantastic review! We're thrilled you enjoyed the food and portions. We appreciate your feedback about the noise level—it's great to hear our place was buzzing during Super Bowl weekend! We hope to see you again soon for another delicious meal.
   

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6. G

   Gwen

   Tampa

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service from Daniella, food was tasty and reasonably priced!
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on January 3, 2025

   Thank you, Gwen! We're thrilled to hear you enjoyed the service from Daniella and found our food to be tasty and reasonably priced. Your feedback means a lot to us, and we look forward to welcoming you back soon!
   

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7. a

   anya

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We reserved a table for 8 on line in the morning for a 615 dinner. At 430 we decided to try and come in sooner. After calling the restaurant we were able to move up our reservation very easily. Once arriving we we set almost right away. Our server Tony was on top of it. He was at our table every couple minutes. If we could choose to our server we would choose Tony every time. This was only our second visit to the restaurant with a big group , but we will come back now that we know how easy it can be.
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on November 27, 2024

   Thanks for the fantastic feedback, Anya! We're thrilled to hear that Tony provided such great service and that you had a smooth experience with your reservation. We look forward to welcoming you and your group back for more memorable meals!
   

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8. M

   Martha

   Los Angeles

   1 review

   2.0

   1 review

   Dined on November 24, 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   The manager told me this is not a reservation. I’m not much more then a call ahead.had to wait 20 minutes for a table. Because they did not reserve us a table.
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on November 25, 2024

   Martha, we apologize for the confusion and the wait time. Your experience is important to us, and we’ll work on improving our communication regarding reservations. Thank you for bringing this to our attention; we appreciate your feedback.
   

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9. B

   Brenda

   VIP

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on October 20, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was horrible! Took us almost two hours to have lunch. Ordered ice tea with sweetener had to ask for it three times before I got it. Same with other stuff. I ordered a cheeseburger with side of ranch. He didn’t bring it with my food so ask again. Didn’t get it for 10-15 minutes. It was just one thing after the other. Won’t be going back
   

   BJ's Restaurant & Brewhouse - VictorvilleResponded on October 22, 2024

   We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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10. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on September 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was so good and the service was great. Can’t wait to go back.
    

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    BJ's Restaurant & Brewhouse - VictorvilleResponded on October 16, 2024

    Thanks for your amazing review! We're thrilled to hear you loved the food and service. We can’t wait to welcome you back for another great experience!
    

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