BJ's Restaurant & Brewhouse - I-Drive Orlando

Review summary

1. KC

   KristineC

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great booking experience for our big group. All the team members we encountered were kind and nice. Great table service and the food was perfectly prepared and brought out quickly. We had a good time. It was kid friendly, which was important for us. Great menu with a variety of choices. Thank you!
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded 4 days ago

   Kristine, we’re thrilled to hear you had such a fantastic experience! Our team works hard to ensure everyone feels welcome and enjoys their time with us. It’s great to know the menu and service met your family’s needs. We hope to see you all again soon!
   

   Is this helpful?

   Report
2. A

   Allen

   Orange County

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 5

   Poor Service normally starts from the management down. We Walked into a nearly halfway empty restaurant, but couldn’t be sat.  we made a reservation through OpenTable and upon arrival spoke with the host. He stated that because the tables were reserved prior to my reservation, They cannot give us these tables that were available.  we arrived at 5:30 PM and we’re not set until 6:30 PM. The food was not served until 7:30 PM. At 7:30 PM, the tables that were empty. Those reservations finally showed up. My parents are diabetic and weren’t feeling good having to wait two hours for the food. We will never come back here again. Unfortunately, this one BJ’s location just lost our business countrywide 
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded 4 days ago

   I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
   

   Is this helpful?

   Report
3. B

   Ben

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a reservation for twelve family and friends. When we walked in they were ready for us without any wait. Server was friendly and handled everything perfectly. Food was great and brought out all together and timely. Would recommend for large group meal in Orlando.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on September 30, 2024

   Thanks for the fantastic feedback, Ben! We're thrilled to hear that your experience with your family and friends was seamless from start to finish. Our team works hard to ensure great service and delicious food, especially for large groups. We appreciate your recommendation!
   

   Is this helpful?

   Report
4. n

   nikia

   Philadelphia

   15 reviews

   3.0

   15 reviews

   Dined on August 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was just ok. It’s a nice place to sit at the bar, though.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on August 28, 2024

   Nikia, thanks for sharing your thoughts! We're glad you enjoyed the bar atmosphere, but we're sorry to hear the food didn't meet your expectations. Your feedback is valuable as we strive to improve. We hope to provide a better experience next time!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Orlando

   17 reviews

   4.0

   17 reviews

   Dined on July 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good lunch overall. Haven’t been in years so to be expected, prices have increase a bit. However, our waitress was an awesome Black lady. She recommended adding Cajun seasoning to the chicken Alfredo and making the chicken blackened. My cousins husband loved it. My husband enjoyed his margarita, so much he ordered a 2nd one.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 28, 2024

   Thank you so much for this review. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined on July 26, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were a party of 10 with only 2 hours to dine before our movie. They managed to get us in and out in time although that was without appetizers or dessert.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 29, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on July 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place, good food, but a bit pricey. Have been before and will go again.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 26, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
   

   Is this helpful?

   Report
8. AC

   AnnC

   VIP

   Dublin

   14 reviews

   4.0

   14 reviews

   Dined on July 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Whilst the burger was delicious, i personally found the chips inedible due to the amount of salt. Others in my party ate them.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 15, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   VIP

   Orlando

   7 reviews

   4.0

   7 reviews

   Dined on July 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Two of the four orders from our table came out wrong. They took back to remake, but took so long, the other two at the table were more than halfway finished with their food before ours came back out. A bit disappointing, but will go back again.
   

   BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 8, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    VIP

    Fort Lauderdale

    8 reviews

    5.0

    8 reviews

    Dined on July 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff was awesome, food was great and they accommodated 25 of us no problem
    

    BJ's Restaurant & Brewhouse - I-Drive OrlandoResponded on July 5, 2024

    Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
    

    Is this helpful?

    Report