Blanco Cocina + Cantina - Oak Brook

Review summary

1. A

   Andrielle

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I really love Blanco Cocina but I have to say that their reservation system and timing for seating is always frustrating for me being that there will be tables open with a reservation. Today, out of curiosity I asked why they operate that way and the two girls up front gave me a sub par answer. Part of it being that if they sat us down too quickly there was a risk that we’d be waiting at the table without the servers knowing we were there for a while. Then one of them tried to use the fact that we showed up during the cushion time after the reservation as if that had any meaning. I didn’t appreciate the sass especially considering that happens 80-90% of the time when I make reservations at Blanco. The food is great but I will likely not return for a while considering the consistency’s in the disappoints in their customer service. Side note, had a Paloma for the first time there and it was great.
   

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2. k

   kayt

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I believe Cesar was our waiter and we never went without chips, drinks, new plates/silverware... we didn't have to ask for new plates. He just brought them. Our food came out so fast we could have been in and out in under and hour (party of 3). But it was a table of friends catching up and we were welcomed to stay as long as we liked. Ordered a few more Margaritas-- their frozen Marg was fantastic. Perfectly blended so there wasn't any chunks of ice! I had their Taco salad and not only was it delicious-- I took more than half of it home because the portion size was really big which contributed to the great value. Will absolutely be back!
   

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3. P

   Patrick

   VIP

   Chicago

   35 reviews

   5.0

   35 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I had the short rib bowl. The meat was very tender and tasty and the surrounding ingredients were also tasty and fresh. The service was spot on. Our server was friendly and attentive (I wish I remembered her name). I topped off my delicious lunch with a drink at the bar. I had the Mezcal Old Fashion. Very good. Maria was very nice and she knew her mixology. It was a very nice experience. I look forward to my next visit.
   

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4. F

   Fernanda

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top tier service, the team work among the staff was amazing and the food was fresh, hot and delicious. Let me not forget the great cocktails.
   

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5. P

   Pamela

   VIP

   Chicago

   9 reviews

   2.0

   9 reviews

   Dined on February 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   My colleague was in town for a business meeting. I decided to take her to Blanco . We waited quite some time for a server to come over . The hostess noticed and jumped into action. The hostess was extremely nice and accommodating. Our server was also friendly. The restaurant was not overly crowded. I am certain why we waited for a server for so long . My cocktail was just okay. My colleague enjoyed her cocktail.
   

   Blanco Cocina + Cantina - Oak BrookResponded on February 4, 2025

   Hi Pamela, I'm so sorry to hear about your experience. Do you or your guest need any dry cleaning? We are happy to take care of that for you. Can you share with me what cocktail you had? We are always looking to grow from our mistakes and your feedback helps us do that. Thank you do much and our apologies again.
   

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6. D

   Demetrice

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food was recent but the service was slow which I think was due to the server taking care of too many tables. We were given Diet Coke instead of regular Coke and we never received our side of cilantro rice that we ordered. It’s normally a nice place to eat but just not today.
   

   Blanco Cocina + Cantina - Oak BrookResponded on February 4, 2025

   Hi Demetrice, Im so sorry about your experience this past Saturday. We strive for the best and clearly missed the mark. I would hate for this to your lasting impression of us. I would love to be able to make this up to you. Can I send you an e-gift card to use on your next visit or carry out order? If you're interested just send me over a good email address to send it to. Thank you for taking the time to leave us your feedback. It truly helps us grow and learn. Have a lovely day and thank you again!
   

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7. C

   Carmen

   VIP

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance and delicious food. We’ll be back!
   

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8. T

   Thomas

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Big fan of Fox Restaurant Concepts and the Blanco in Oakbrook was just as great at the Arizona locations! Highly recommend the carne asada tacos and Rosa Bonita margarita!
   

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   Blanco Cocina + Cantina - Oak BrookResponded on February 4, 2025

   Hi Thomas! Thank you so much for leaving us a review! We love Fox too! Hopefully one day we'll have some other concepts out this way! Have a lovely day!
   

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9. R

   Robert

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was outstanding. She was serving several tables but came back several times to refill drinks and see if we needed anything. She was efficient but also very on top of things and friendly also. Our food came quickly and was hot. No one rushed us. Nice evening out!
   

   Blanco Cocina + Cantina - Oak BrookResponded on February 4, 2025

   Hi Robert, Thank you so much for sharing your experience with us! I'll be sure to pass this along to the team! Have a great day! Hope to see. you again soon!
   

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10. A

    Anne

    VIP

    Chicago

    33 reviews

    5.0

    33 reviews

    Dined on January 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding food and REALLY courteous service! Bex was awesome— would def ask for her on my next visit!
    

    Blanco Cocina + Cantina - Oak BrookResponded on February 4, 2025

    Hi Anne! Thank you for taking the time to sing Bex's praises! We love her too. I'll be sure to pass this along to her. Have a great day! Hope to see you again soon!
    

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