Bloom

Review summary

1. H

   Haley

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely LOVED Bloom! Such a fun and innovative menu - I’m not even vegan and I loved everything we ordered! Service was excellent as well. Will definitely be back!
   

   Is this helpful?

2. J

   Jeffrey

   London

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was fantastic and our server/bartender Adrian was fabulous and so attentive- she is worth going for! All of our food was great but we didn’t like the chocolate dessert and the ice cream was pretty bad. Get the yuzu tart - it was fantastic! The food at Bloom is inventive and delicious. We would go back and will go back. I highly recommended Bloom!!!!
   

   Is this helpful?

3. J

   Jennifer

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is always amazing when we go here, which is several times a year. We celebrate any family birthdays here, even though only one family member is vegan, because we all love it so much.
   

   Is this helpful?

4. B

   Brittany

   Chicago

   1 review

   5.0

   1 review

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bloom never disappoints. The food is consistently incredible as well as the service. I highly reccomend going on a Tuesday for their 2 for Tuesday deal :)
   

   Is this helpful?

5. M

   Maria

   VIP

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! We had a toddler in our group and our waitress was so attentive. Brought him some apple slices and constantly checking in on us in case anything was needed.
   

   Is this helpful?

6. C

   Christine

   Chicago

   1 review

   4.0

   1 review

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall the food was very good and the staff is wonderful. The entrees always seem to dissapoint.
   

   Is this helpful?

7. y

   yaswanth

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I'm happy with food and the overall restaurant except the fact they charge you 20% service charge without letting you giving any tip. And 20% is a bit to high and ridiculous to charge customers. It's upto the customer how much tip they need to give not upto the restaurant. Please don't do this ridiculous things and charge customers whatever you want. It's not fair.
   

   Is this helpful?

8. A

   Anna

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on February 21, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Bloom is one of my favorite restaurants and I try to go a couple times a year. This experience was incredibly poor due to the lack of service we experienced. We arrived right around our reservation time and were seated. 20 mins later (we checked our phones and it was actually 24 mins) we had yet to be seen by a waiter. One busser came and refilled our water glasses (since that was the only thing we had to eat or drink at our table). We were not sure who our waiter was so we tried to get the attention of anyone, and no one came. Finally, someone finally introduced themselves to us, and we hurriedly ordered our drinks, apps, and main all at once - due to the fact we were not sure we would ever see our waiter again. Sure enough, we never did. Even when my drink was empty and I tried to get their attention, or anyone's attention, I couldn't order anything else. I had to explicitly say we would like the check when we were done with our meal, as no one had checked on us during or after our meal. I'm not sure if we, the guests, had done something wrong to receive this service, or if it was an incredibly understaffed night. The bill came and an automatic 20 percent tip was added to the total - this came as quite a shock as I had no idea an automatic tip would be applied. My dinner partner later told me it was on the website... Which I had not noticed. I personally don't think that the service we received warranted a guaranteed 20 percent but I understand cost of living and a living wage, etc. It was an incredibly disheartening night and my dinner partner expressed (jokingly) that they would "never let me pick the restaurant again" due to our experience. Safe to say it will be a while until I return to Bloom.
   

   Is this helpful?

9. A

   Amanda

   Chicago

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure coming here. Usually we don’t do fancy types of food, but I can guarantee everything on the menu is good. Each course was blown away!!!
   

   Is this helpful?

10. R

    Raed

    Chicago

    12 reviews

    1.0

    12 reviews

    Dined on February 16, 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3

    I don’t usually have overall bad experiences in restaurants, but it seems like the staff at Bloom worked hard to not deliver. I’ve been here once before many years ago and I didn't like the food or service. Felt it was mundane - depending on a lot of sugar and salt as seasoning instead of creatively mixing foods with flavor. Feel the use hot peppers in every appetizer is overboard - even in the cheese board. My wife convinced me to give it another chance. RSVP for 8:45p. They close at 10p, but because they couldn’t get us a drink after being seated for 20 min, we opted not to order dinner and just do appetizers. The cheese board came out and we finished it before the drinks ever came. They were not busy at all. In fact, the section we were seated in had no diners because it was nearing closing time but they couldn’t get an appetizer prepared in under 45 min. We didn’t order dinner because we noticed how long it took to get one drink - 20 minutes. We ordered all appetizers once the waiter decided to take our order. Mind you- no one in his section before he decided to check on our drinks and 3 people behind the bar chit chatting. We placed 4 app orders at once but they couldn't even get these out - last appetizer came at 10:30pm. Waiter asked if we got our second round of drinks-nope. Waiter asked if we got our other app-nope. He should have gone to the bar and kitchen and asked them. 2 hours for apps and a couple drinks. A can of beer is not hard to serve. We ordered 2 desserts and they only brought us one. He messed up every order whether it was the server, bar or kitchen. Even busboys kept trying to take our plates because it was late but they still had food on them. The server again took our plates and we said we still have another app we still didn’t get. This all could be done in under an hour, if they just cared more. The biggest surprise was the auto 20% tip to the bill which didn't give us a chance to express how bad the service was.
    

    Is this helpful?