Bob's Steak & Chop House - Tucson National Resort

Review summary

1. K

   Kim

   Tucson

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the staff was great! Recommended 10/10!!
   

   Bob's Steak & Chop House - Tucson National ResortResponded 1 day ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed the food and found our staff to be great. Your recommendation means a lot to us. We look forward to serving you again soon at Bob's Steak & Chop House - Tucson National Resort. Sincerely, Vila Jarrell General Manager
   

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2. P

   Phillip

   Tucson

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and food made to our preferences. Birthday cake too!! A bit pricey, but worth it.
   

   Bob's Steak & Chop House - Tucson National ResortResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you enjoyed your experience at Bob's Steak & Chop House - Tucson National Resort. It's wonderful to know that our food and service met your expectations. We understand your concern about the pricing, but we're glad you found the overall experience worth it. We hope to see you again soon for another celebration! Very Respectfully, Vila Jarrell General Manager
   

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3. F

   Forrest

   Tucson

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Bob's is a great place to enjoy a good meal. Great staff. Good drink and food. A bit loud but okay. Look forward to next visit.
   

   Bob's Steak & Chop House - Tucson National ResortResponded on November 19, 2024

   Thanks for the feedback, Forrest! We're thrilled to hear that you enjoyed your experience at Bob's Steak & Chop House - Tucson National Resort. It's wonderful to know that our staff's efforts added to your positive experience. We're sorry if the noise level was a bit high during your visit, but we're glad you found the overall experience enjoyable. We look forward to welcoming you back soon! Very Respectfully, Vila Jarrell General Manager
   

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4. R

   Rob

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I'll start by saying that I'm usually a little critical when it comes to steaks, but they were perfect on these. My wife and I ordered medium rare, and they were both right on the mark with perfect seasoning, so saying good job to the back of the house is an understatement. As for the front of the house, Bruno and staff deserve a lot of credit. Bruno was excellent and definitely helped in making our anniversary dinner a special one. He was professional, courteous, and really seemed to take pride. His attention to detail and willingness to provide such wonderful service certainly made an impact with us and should be recognized. Definitely recommend and if you can request Bruno as your server, you will not be disappointed.
   

   Bob's Steak & Chop House - Tucson National ResortResponded on November 12, 2024

   Hey Robb, We're thrilled to hear that you and your wife had a fantastic anniversary dinner at Bob's Steak & Chop House - Tucson National Resort! It's great to know that you found our steaks to be perfect and that you appreciated the attention to detail from our team. We're glad to hear that the experience added to your special day. Your recommendation means a lot to us and we're glad you enjoyed your experience with us. Thank you for your kind words and we look forward to serving you again soon! Very Respectfully, Vila Jarrell, General Manager
   

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5. J

   JORGE

   Tucson

   5 reviews

   5.0

   5 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelent service and the food was pretty good! It’s on the pricier side so, be ready to spend for a very good meal.
   

   Bob's Steak & Chop House - Tucson National ResortResponded on November 7, 2024

   Hi JORGED, Thank you so much for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed our service and found our food to be pretty good. We understand that our pricing may be on the higher side, but we're glad you felt that it was worth it for the quality we provide. We look forward to serving you again soon! Sincerely, Vila Jarrell, General Manager
   

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6. L

   Lisa

   Phoenix

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was outstanding. Our server, Kathleen, was one of the best servers we’ve ever had. She was personable, efficient and made us feel special. A Five star experience!
   

   Bob's Steak & Chop House - Tucson National ResortResponded on November 5, 2024

   Thanks for the feedback, LisaL! We're thrilled to hear that you had a fantastic dining experience at Bob's Steak & Chop House - Tucson National Resort. We're glad that our delicious food and outstanding service met your expectations. Your kind words about our service and friendliness are greatly appreciated. We look forward to serving you again soon. Sincerely, Vila Jarrell General Manager
   

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7. S

   Scott

   Dallas

   20 reviews

   5.0

   20 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and our server, Colleen was top notch. Food was amazing and carrot cake for desert topped the evening off nicely. Wonderful anniversary dinner.
   

   Bob's Steak & Chop House - Tucson National ResortResponded on November 2, 2024

   Thanks for the review, Scottyg! We're thrilled to hear that you had a wonderful anniversary dinner at Bob's Steak & Chop House - Tucson National Resort. It's great to know that you enjoyed our atmosphere and found our service to be top-notch. We're also glad that you enjoyed our food and our carrot cake for dessert. We strive to make special occasions like yours even more memorable. We look forward to serving you again soon! Sincerely, Vila Jarrell General Manager
   

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8. P

   Pam

   Phoenix

   8 reviews

   vip
   3.0

   8 reviews

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Bobs Steak House has a spectacular setting-one of the best views in Tucson which we have enjoyed many times- a top pick for ambiance, food and service. Last night was a disappointment. We were not given a table outside as requested. Service was fine but wine service- decanters with red wine stains in them was not appreciated. Our dinner was very mediocre for the price. Strip steak was tough, baked potatoes not appropriately baked. We are hoping it was just an off night- as we were sorely disappointed with a long time favorite.
   

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9. K

   Kathleen

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is a pricey venture and the staff could not have been more attentive but some of the food item were a bit off. Calamari is better at Wildflower. The duck was dry and overcooked. The lobster was excellent. Something was off with the carrot and no one enjoyed theirs. Mushy and over spiced.
   

   Bob's Steak & Chop House - Tucson National ResortResponded on October 29, 2024

   Hey KathleenA, Thank you for your feedback and for taking the time to visit Bob's Steak & Chop House - Tucson National Resort. We're thrilled to hear that you found our staff attentive and enjoyed our duck and lobster. We're sorry to hear that some of our food didn't meet your expectations. We appreciate your comments and will certainly look into the issues you've mentioned about the calamari, duck, and lobster. We strive to provide an excellent dining experience, and your feedback helps us do just that. We hope to have the opportunity to serve you again soon. Very Respectfully, Vila Jarrell, General Manager
   

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10. C

    Craig

    San Diego

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5

    Service and ambience was great All the food was prepared well and tasted great except the stakes were incredibly chewy and almost inedible. For a steakhouse I would give it a -1 out of 10
    

    Bob's Steak & Chop House - Tucson National ResortResponded on October 29, 2024

    Hello CraigS, Thank you for your feedback. We're glad to hear that you enjoyed our service, ambience, and the quality of our food. We're sorry to hear that our steak was not up to your expectations. We appreciate your honesty and will definitely take your comments into consideration as we continuously strive to improve our guests' dining experiences. We hope to have the opportunity to serve you again. Best Regards, Vila Jarrell, General Manager
    

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