BOCCA

Review summary

1. OT

   OpenTable Diner VIP

   Greater Boston5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal food, ambience, & service! Reagan went above and beyond to make Michelle’s birthday a special one! Thank you for an amazing celebration!
   

   BOCCAResponded today

   We appreciate your kind words and your love for Reagan and BOCCA! We strive for the highest level of hospitality with our amazing food, drinks, and service. Thank you for your feedback, support, and continued patronage. We look forward to welcoming you back soon! Carlos Batista Front of House Manager BOCCA
   

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2. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Respectfully it’s not the same. We don’t go often, twice a year. Something changed, ingredients, cook, dessert tiramisu, awful.
   

   BOCCAResponded 1 day ago

   Dear Anonymous, Appreciate the feedback! We totally get how frustrating it can be when things change, especially if you don’t visit often. We do make some seasonal updates to our ingredients and menu, but it’s clear the dinner and homemade tiramisu missed the mark this time. Thanks for pointing that out! If the food didn’t meet your expectations, you should’ve let a manager know—we would’ve been more than happy to make it right for you! We hope you can give us another try! Carlos Batista Front of House Manager BOCCA
   

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3. OT

   OpenTable Diner

   Greater Boston3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   Great food and service however, we seated near a large party with a photographer flashing pictures the entire night not something we’re happy about. They knew we were celebrating a 65th Birthday party Very poor planning
   

   BOCCAResponded today

   Dear Anonymous, Thank you for your feedback! We're glad to hear you enjoyed the food and service. We do understand that the flashing from the photographer could have been disruptive and for that we apologize. We truly appreciate your understanding and hope your next visit will be more enjoyable without any distractions!
   

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4. DM

   DianeM VIP

   San Francisco21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bocca never disappoints. Always a great meal and outstanding service!
   

   BOCCAResponded today

   On behalf of the entire team at BOCCA, I am extending our heartfelt thanks for choosing to dine with us. It was truly a pleasure to serve you, and we hope you enjoyed your experience as much as we enjoyed having you. Your support and patronage mean the world to us and we are delighted to have had the opportunity to share our passion for great food and exceptional service with you. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon! Sincerely, Carlos Batista Front of the House Manager BOCCA
   

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5. SR

   SRosa

   Orlando1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Food was delicious. Waiters made the birthday very special. The only thing I did not enjoy was the dessert. The creme brulee was not fresh. It was actually very thick and hard custard.
   

   BOCCAResponded today

   Thank you for your kind words about the service and food! We're so happy to hear the waiters made your birthday special. However, I’m sorry to hear the crème brûlée didn’t meet your expectations. That’s definitely not the experience we want you to have, and we’ll be sure to look into it. Freshness is important to us, and we appreciate you bringing it to our attention. We hope to see you again soon and make sure your next visit is perfect! Carlos Batista Front of House Manager BOCCA
   

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6. OT

   OpenTable Diner

   Greater Boston1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food is excellent and great atmosphere. We were disappointed when our appetizer came to the table and was followed by entrees a minute later. We ended up returning the app and asked that it be removed from the bill.
   

   BOCCAResponded 3 days ago

   Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed the food and atmosphere at our restaurant! However, we sincerely apologize for the timing of your appetizer and entrées. We understand how important it is for each course to be served at the right moment, and we regret that we did not meet your expectations in this instance. We appreciate you bringing this to our attention, and we're grateful that you allowed us to resolve it by removing the appetizer from your bill. Your experience is important to us, and we'll review our timing protocols to prevent this from happening in the future. We hope to welcome you back soon and provide you with a flawless dining experience. Warm regards, Carlos Batista Front of House Manager BOCCA
   

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7. C

   Catherine VIP

   Greater Boston20 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great visit to Bocca! The chicken piccata was delicious…the chicken was so tender and the flavor on point. Our servers were friendly with just the right amount of attentiveness. We will definitely be back again soon!
   

   BOCCAResponded 4 days ago

   Catherine, Your support and patronage mean the world to us, and we are delighted to have had the opportunity to share our passion for great food and exceptional service with you. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon! Sincerely, Carlos Batista Front of the House Manager BOCCA
   

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8. A

   Ada VIP

   Greater Boston20 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always perfect! Get the fish and chips! You won’t be disappointed. Thank you for your attentive service and delicious food.
   

   BOCCAResponded 5 days ago

   Thank you Ada! Your support and patronage mean the world to us and we are delighted to have had the opportunity to share our passion for great food and exceptional service with you. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon! Sincerely, Carlos Batista Front of the House Manager BOCCA
   

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9. D

   Darryl VIP

   Greater Boston13 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonight's dinner was outstanding and the service was amazing as always. Great job Dana!
   

   BOCCAResponded 6 days ago

   Darryl, We appreciate your kind words and your love for Dana and BOCCA! We strive for the highest level of hospitality with our amazing food, drinks, and service. Thank you for your feedback, support, and continued patronage. We look forward to welcoming you back soon! Carlos Batista Front of House Manager BOCCA
   

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10. J

    Jane VIP

    Greater Boston2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress was l lovely. Everything was delicious. A great way to celebrate a birthday 🩷
    

    BOCCAResponded 6 days ago

    Jane, On behalf of the entire team at BOCCA, I am extending our heartfelt thanks for choosing to dine with us. It was truly a pleasure to serve you, and we hope you enjoyed your experience as much as we enjoyed having you. We look forward to welcoming you back soon! Sincerely, Carlos Batista Front of the House Manager BOCCA
    

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