Borracha - Green Valley Ranch

Review summary

1. r

   roxeann

   Las Vegas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was excellent. I recommend enchiladas or fish tacos.
   

   Borracha - Green Valley RanchResponded 4 days ago

   Thank you so much for the review. We truly appreciate it :)
   

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2. M

   Mark

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   They have changed their recipes for the better. Salsa is great. Flavors of the entrees right on. The service very knowledgeable and friendly. Sometimes a little loud. Always a go to when in the area.
   

   Borracha - Green Valley RanchResponded 4 days ago

   Thank you so much for the review. We truly appreciate it :)
   

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3. T

   Thomas

   VIP

   Las Vegas

   52 reviews

   5.0

   52 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Borracha never disappoints, great food for the price. The staff is always pleasent and prompt!
   

   Borracha - Green Valley RanchResponded 6 days ago

   Thank you so much for the five star rating. We greatly appreciate you :)
   

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4. K

   Kyle

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined on February 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We went for AYCE tacos and AYCD (drink) Margs. The margaritas and tacos were good, but it was clear these were not the ones on the menu. They were missing a lot of ingredients from the menu tacos, which is understandable, but there is not warning as to what you're about to receive. There is a 90 minute time limit, which is also fine, except service was on the slower side, meaning there was a lot of time that we could have been eating tacos, but we had no tacos to eat.
   

   Borracha - Green Valley RanchResponded 7 days ago

   Hello Kyle. We've received your feedback and will most definitely look into resolving immediately. We here at Borracha value any and all notes and take great pride in listening and making adjustments where needed.
   

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5. G

   GG

   Las Vegas

   34 reviews

   5.0

   34 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This restaurant is basically a sports bar, so the noise level is pretty high. Food was tasty. Next time I’ll choose the corn tortilla instead of the flour tortilla for the fish tacos. I ended up eating the middle of the tacos and left the tortilla as they were thick and doughy (for a fish taco). Very nice server and buss person.
   

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6. B

   Brenda

   VIP

   Las Vegas

   10 reviews

   2.0

   10 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   Prices have gone up, quality and quantity have declined.
   

   Borracha - Green Valley RanchResponded on February 16, 2025

   We are disappointed to hear that your experience was less than satisfactory. We strive to provide the best food, service and value possible and apologize for the experience you had. We’d love to have you back and give us another shot.
   

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7. M

   Michelle

   VIP

   Las Vegas

   21 reviews

   5.0

   21 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've been to Borracha many times, and we've never been disappointed. Tonight was great as usual. Hans was amazing, and our food was delicious.
   

   Borracha - Green Valley RanchResponded on February 16, 2025

   That's great news Michelle! Happy to hear that Hans continues to be a top performer. Thank you for your feedback, and more importantly, for returning time and time again :)
   

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8. B

   Bryan

   VIP

   Las Vegas

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We checked in at 6.11pm for a 6.15pm reservation. We were told by the host stand to come back closer to 6.15pm. That was weird. Then, as we were seated, we were told we had a two hour time limit. (Mind you, we were there for all of 1 hour). Our server, while nice, spoke way too softly given the music and other background noise. I had to resort to trying to read her lips. Food was fine, I’d eat there again - just odd energy as we were checking in and being seated.
   

   Borracha - Green Valley RanchResponded on February 16, 2025

   We are disappointed to hear that your experience was less than satisfactory. We strive to provide the best food, service and value possible and apologize for the experience you had. We’d love to have you back and give us another shot.
   

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9. G

   Gaye

   Las Vegas

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   The dark-haired hostess was very, very nice. She helped us get seated. The two men that were managing I suppose or very rude literally told me I couldn’t be seated earlier and thanked me and walked away no dialogue. The bus guys were absolutely outstanding. Our server was less than customer. Focus never gave us eye contact, and was very dry and not attentive
   

   Borracha - Green Valley RanchResponded on February 16, 2025

   Hello there. First and foremost, I'd like to extend an apology as your experience was less than stellar here at Borracha. My name is David Williams, General Manger, and I'm happy to report that I will personally look into the specifics on where we dropped the ball. If you'd like to provide more details, please feel free to reach out to me on my personal cell (702-755-6486). Additionaly, I'd like to extend an invitation to have you come back and give my team another shot at making this right. Thank you so much for your feedback. It's greatly appreciated.
   

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10. L

    Lori

    VIP

    Los Angeles

    10 reviews

    4.0

    10 reviews

    Dined on February 13, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We normally have a great time and fantastic meal at Borracha, but tonight we were a little disappointed. We ordered the carnitas plate like usual. I always shred the meat and we make our own tacos, but today there was a lot of big ugly fat pieces in the meat that I had to remove. That was unappetizing and we lost about 20% of the dish. Not your best work Borracha.
    

    Borracha - Green Valley RanchResponded on February 13, 2025

    We are very sorry to hear that you didn't enjoy our food very much and we will definitely bring this to our chefs attention. We hope we can get the chance to provide you with a much better experience next time. Please let us know if you decide to come back. Thank you for your feedback!
    

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