bosk at Shangri-La Toronto

Review summary

1. S

   Steven

   Toronto

   14 reviews

   vip
   5.0

   14 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another great pre-theatre dinner. Quiet and comfortable. Excellent food.
   

   bosk at Shangri-La TorontoResponded 5 days ago

   Dear Steven, Thank you for taking the time to leave your amazing feedback! We are thrilled that you enjoyed your recent dinner with us at bosk. We strive to create dishes rooted from nature, and curate each of our guests' experiences thus, we are pleased to hear your kind words. It would be a pleasure to host you again, and we look forward to hopefully welcoming you back in the near future. Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
2. c

   catherine

   Toronto

   69 reviews

   5.0

   69 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional as always. Lovely breakfast and great service
   

   bosk at Shangri-La TorontoResponded on November 6, 2024

   Dear Catherine, Thank you for sharing your amazing feedback! We appreciate your continued support, and are pleased to hear that you enjoyed your recent breakfast with us at bosk. It was a pleasure having you and your family as our guests, and we hope to welcome you all back very soon! Sincerely, Director of Restaurants & Bar
   

   Is this helpful?

   Report
3. P

   Phuoc

   Toronto

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were there for the pre-theatre menu and the food and service from AJ were outstanding.
   

   bosk at Shangri-La TorontoResponded on November 6, 2024

   Dear Phuoc, Thank you for taking the time to share feedback regarding your recent visit to bosk. We are overjoyed to hear that you enjoyed an amazing dining experience with us! Your kind words are very much appreciated and we shall be sharing your praises of AJ's outstanding service with him. It was truly our pleasure to host you for such a special occasion, and welcome you back to join us for more memorable dinners in the near future! Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
4. S

   Sue

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on October 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The ambience was very cozy, and fun with the musician in the other room in the lounge- food was very good but if you charging the prices that you are, perhaps get more servers and have bigger portions of the food served with the pre theater menu - great restaurant overall-much potential.
   

   bosk at Shangri-La TorontoResponded on October 23, 2024

   Dear Sue, Thank you for sharing about your recent visit to bosk. We are pleased to hear that you enjoyed the ambience and live music, creating an overall memorable dinner experience. Your insights regarding where our menu requires attention have been share amongst our team; rest assured that we are working on improvements with our culinary team. These observations are crucial for us to improve our services, thus, we thank you for sharing your helpful feedback. It would be a pleasure to host you and your guests, and hope that this will not deter you from choosing bosk, in the future. Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
5. M

   MICHAEL

   Toronto

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anniversary celebration was awesome. Food was excellent, service excellent. Staff was genuine with their good wishes.
   

   bosk at Shangri-La TorontoResponded on October 9, 2024

   Dear Michael, Thank you for your outstanding feedback of our restaurant bosk! Your comments are truly appreciated as our teams work hard to provide excellent services and unique experiences for our guests. We are thrilled that your anniversary celebration with us is a memorable one, and we welcome you back for more in the future! It was our pleasure to have you as our guests, and we look forward to hosting you again very soon. Warm regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
6. J

   Jane

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on October 4, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Servers were fine; piano music soothing; food terrible. Frito Misto hard, cold and inedible. Lemon desert tasteless. Asparagus uninspired. Wine overpriced.
   

   bosk at Shangri-La TorontoResponded on October 9, 2024

   Dear Ms. Jane, Thank you for taking the time to share your feedback on your recent dinner at bosk. We work hard to curate a soothing atmosphere and provide the 5-star service and thus, we pride ourselves in our services. It is disheartening to hear however, that you did not enjoy your dining experience with us, and that our menu did not meet your expectations. Please be rest assured that we have shared your comments with our culinary team to identify where we require improvements. We truly hope that this visit does not deter you from joining us again in the future. Sincerely, Director of Restaurants & Bar
   

   Is this helpful?

   Report
7. E

   Esther

   Toronto

   15 reviews

   vip
   4.0

   15 reviews

   Dined on September 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely breakfast - I really enjoyed your version of a hash brown with my Shangri-la specialty omelette! The lattes were excellent, and my guest enjoyed her avocado toast!!
   

   bosk at Shangri-La TorontoResponded on October 2, 2024

   Dear Esther, Thank you for taking the time to share your feedback regarding your recent visit to bosk. We value your comments and are thrilled to hear you enjoyed a lovely breakfast with us! Our teams work hard to provide unqiue and curated experiences for each of our guests, thus, they will be very pleased to hear your kind words. It was our pleasure hosting you, and we look forward to welcoming you back again, hopefully soon! Warm regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
8. J

   Jessica

   Toronto

   4 reviews

   vip
   5.0

   4 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   A wonderful overall experience. Great service, food and atmosphere. Will definitely be back.
   

   bosk at Shangri-La TorontoResponded on October 7, 2024

   Dear Jessica, Thank you for your wonderful review, we are overjoyed to know that you enjoyed your recent brunch at bosk! We strive to curate a memorable atmosphere and provide great service to our guests, thus, your comments and kind words are greatly appreciated. It was a pleasure hosting you, and we look forward to seeing you again in the near future. Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
9. N

   Nitin

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on September 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Everything was good however due to the bar area being full the service was a bit on the poor side.
   

   bosk at Shangri-La TorontoResponded on September 12, 2024

   Dear Nitin, Thank you for taking the time to share your valued feedback! We are pleased to learn that you enjoyed your recent visit to bosk and appreciate your comments on where our services require attention. It was a pleasure having you as our guests, and we welcome you back to The Shangri-La, Toronto hopefully very soon. Warm regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
10. S

    Stephan

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great staff, knowledgeable, and most importantly immensely professional.
    

    bosk at Shangri-La TorontoResponded on August 21, 2024

    Thank you for your outstanding rating and review of bosk! We are pleased to learn that you joined us and enjoyed your evening on our patio, in partnership with Veuve Clicquot! It is greatly appreciated to hear your kind words, and we have shared your amazing feedback with our entire team. We welcome you back to The Shangri-La Toronto, in hopes to host you again very soon! Warm regards, Director of Restaurants & Bar
    

    Is this helpful?

    Report