Boucherie - West Village

Review summary

1. D

   David

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, nice selection of drinks, and amazing service.
   

   Is this helpful?

   Report
2. C

   Cathy

   San Diego

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal and service. Everything was perfect.
   

   Is this helpful?

   Report
3. S

   Sanja

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a casual lunch on Friday afternoon, the restaurant is beautifully decorated with a charming Christmas vibe that instantly makes you feel cozy and festive. The ambiance is warm and inviting, absolutely love this place! Marina was an attentive and friendly server, making our experience even better. We requested something from dinner menu and she was incredibly accommodating, ensuring we had exactly what we wanted. A truly delightful visit, can’t wait to come back!
   

   • 

   Is this helpful?

   Report
4. T

   Teri

   Seattle

   18 reviews

   vip
   4.0

   18 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed the restaurant very much. We were running late and the hostess managed to still get us a lovely table. So thank you for that!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Greater Boston

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spending Thanksgiving here, amazing food and service! Love the holiday decorations!
   

   Is this helpful?

   Report
6. S

   Sami

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great Christmas vibes and amazing food and service
   

   Is this helpful?

   Report
7. i

   ilgar

   New York City

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We had thanksgiving dinner. Restaurant had a pleasant atmosphere, but the food was mediocre and overpriced.
   

   Boucherie - West VillageResponded 6 days ago

   Hello ilgar, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestexperience@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Eva Guest Relations Team
   

   Is this helpful?

   Report
8. j

   jerome

   New York City

   22 reviews

   3.0

   22 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   My friends and I came for our Thanksgiving dinner. I will take responsibilty that it was probably a mistake to expect a French style restaurant to seriously consider serving a very traditional American meal for the holiday. That being said, the restuarant was beautifully decorated for the holidays with a lovely atmosphere. Two of us ordered the turkey dinner and our third went for the beef bourguingnon. Our meals arrived within 5 minutes of placing the order, so it was possible they were preplated and under a heat lamp for some time. The stuffing for the turkey dinner was quite dry and served in a way similar to a muffin. The turkey was served lying in a sweetpotato puree, so that those flavors were always mixed together, which was disappointing. The turkey had flavor and was tender. There were cranberry sauce and gravy served as an aside to be spooned or poured on as desired. Our friend who had the beef thought it was good. All three of us ordered the dessert which was designed to take the place of pumpkin pie. It was a truly flavorless, undercooked, strained mass of pumpkin, with a bit of puff pastry on top along with a tart tatin carmelization layer. This dessert was so flavorless that 2 of us set aside the pastry layer, opened packets of table sugar and sprinkled it on the pumpkin to give it some of the pleasure one expects from a dessert. We then put the pastry and tatin back on top to make it edible. To say the least, it was disappointing. Our final experience was our coffee order. Two requested regular American style decaf coffee, the third regular non decaf, American style coffee. There waiter seemed confused. We repeated our order. When the coffees were served we ask if the two were decaf and the third regular coffee. The waiter looked at us with a blank look and eventually said they were all half regular coffee and half decaf coffee. Then he said something about adding water to them. I finally declined having any coffee at all.
   

   Boucherie - West VillageResponded 3 days ago

   Hello Jerome, We are truly sorry to hear about your disappointing experience, especially given your previous positive visits. We sincerely apologize that your Thanksgiving dinner did not meet expectations, and we regret that the meal did not live up to the quality you anticipated. The turkey dinner, dessert, and coffee experience all clearly fell short, and we deeply regret that we didn’t provide the festive, high-quality meal you had hoped for. The dry stuffing, mixed flavors with the turkey, and the unappealing dessert are not the standard we strive to maintain, and we apologize for those issues.
   

   Is this helpful?

   Report
9. R

   Ryli

   Tallahassee

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Decorated beautifully for Christmas! Came here with my family visiting me for thanksgiving & the service and ambience was great!
   

   • 
   • 

   Is this helpful?

   Report
10. F

    Fifer

    Guanajuato

    4 reviews

    4.0

    4 reviews

    Dined on November 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Felt like Christmas in Paris. Very festive decor, delicious french food, very friendly staff.
    

    Is this helpful?

    Report